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Customer Services Advisor

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

As one of the worlds leading sustainable product manufacturers, our client is seeking to appoint a pro-active Customer Service Advisor to work within their team in Wakefield. As a Customer Service Advisor you will portray professionalism and confidence that delivers the ultimate customer service.

In this role you would also be dealing with returns, claims, invoicing and some sales so you will need to be confident on the  phone to deal with a variety of customer service calls,  be very well organised and pay close attention to detail.  This role reports directly to the Customer Service Manager

Key responsibilities

  • Answer all calls in line with KPI’s
  • Effectively deal with enquiries where an engineers visit is requested
  • Co-ordinating site visits
  • Support the external sales team and ensure all parties are kept informed of any developments relevant to their account and where required carry out some warm sales calls
  • Liaise with other departments to efficiently answer customer queries concerning deliveries and production.
  • Handle any returns, claims and invoicing enquiries
  • Ensure all enquiries are followed up in a timely fashion

Skills & Experience required

  • Educated to GCSE standard or equivalent including Maths and English
  • Successful proven track record as a Customer Service Advisor with some up/cross-selling
  • Excellent organisational skills and the ability to prioritise own workload
  • Excellent telephone manner and communication skills both verbal and written
  • Proven ability to maintain high levels of accuracy in preparing and entering information
  • To be highly organised with good planning and time-management skills
  • Must be very ‘hands-on’ and able to work independently with minimum supervision
  • Be flexible and adaptable and enjoy working as part of a team

Benefits include: 26 days holiday (plus 8 Bank Holidays)

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Office  Administration  Assistant

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Office  Administration  Assistant

Working Hours – Routinely Monday/Tuesday/Wednesday 10am – 3.30pm but flexible to work with job share requirements.

Salary –  £17,000 to £18,000 pro rata

Holidays –  25 days annually pro rata

Responsibilities

  • Answer, screen and forward incoming phone calls
  • Transfer data from paper formats into computer files or database systems
  • Create and update spreadsheets
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organise and file paperwork after entering data

Desired requirements

  • Proven experience in an office environment
  • Computer literate
  • Excellent knowledge of word processing tools and spreadsheets (Word, Excel etc.)
  • Customer service attitude
  • Working knowledge of office equipment and computer hardware
  • Great attention to detail
  • Ability to work as a team or alone using own initiative
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organisational skills
  • Other general office duties

Qualifications

  • A-C English & Maths GCSE or equivalent

 

 

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Legal Assistant

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

Legal Assistant

Residential Conveyancing Property Team

Responsible to: Property Team Leader, Property Section Head, and thereafter the Partner in Charge

Main Purpose of the Job:

  • Work as part of a team providing legal services in respect of Conveyancing instructions received from Clients and intermediaries
  • Communicate with clients, agents, lenders, other parties Solicitors and mortgage brokers

Key Tasks and Duties:

  • Carry out the Conveyancing process in accordance with the agreed service standards
  • the primary interface with the client, Estate Agent and other parties to the transaction, liaising and updating as appropriate, both in person and on the phone, providing such support in a professional and friendly manner in keeping with the Firm’s standards for client care
  • Use the Case Management System (CMS) to produce letters and documents without secretarial support
  • Responsible for own caseload, referring all legal aspects to the Team Leader / Section Head
  • Assist with the preparation of bills and completion statements
  • Ensure that all undertakings (other than standard ones as to deeds and in Replies to Requisitions) are referred to the Team Leader
  • Use the Case Management system (CMS) to action workflow entries on a daily basis
  • Ensure that high levels of customer service are maintained at all times
  • Ensure that the Team Leader is made aware of any cases where there is reason to believe that it may lead to a problem or complaint
  • Ensure that telephone calls are dealt with in a professional and friendly manner, that full electronic telephone notes are taken and that calls relating to any legal aspects, which the Legal Assistant is unable to resolve are referred to the Team Leader immediately
  • Regularly update clients as to progress of matters
  • Ensure that all matters are billed promptly at completion
  • Be familiar when required with the operation of all relevant IT facilities including Word, Excel, Oyezforms, the Case Management System (and any other IT applications used by the Firm)
  • Ensure the confidentiality and security of all Firm and client documentation and information
  • Provide guidance and assistance to the Team’s Administration Assistant when required to do so
  • Undertake any specific training when required to do so and overall to have a responsibility towards self-development in line with the Departmental / Section Business Plan
  • Through training and other means, to keep fully up to date with relevant legislation and practice, taking responsibility for own self-development, liaising with the Team Leader / Section Head
  • Adhere strictly to the Practice’s Health & Safety policy and other requirements relating to care and use of equipment
  • In respect of Office Procedures / Personnel, to seek guidance and assistance from Team Leader / Team Manager or Practice Manager
  • Deputise for the Team Leader when / if appropriate (as directed by the Section Head) to fulfil the Team Leader’s duties and responsibilities

Knowledge, Skills and Experience

  • Experience in Conveyancing or legal processing or some form of legal qualification or training, such as CILEX or be working towards this
  • Competent with the operation of relevant IT facilities including Word, Excel and Outlook
  • Previous experience of Legal Software desirable but training will be given on the use of the Practice’s database and legal software

Personal Attributes

  • Presentable and reliable (smart/well groomed and on time)
  • Confident and assertive
  • Mature and receptive
  • Demonstrate a willingness to learn and develop in the role
  • Able to use word-process and be computer literate
  • Self motivated and results driven
  • Possess excellent numeracy and spelling skills
  • Responsible and flexible
  • Professional and positive attitude

Planning and Organisational Attributes

  • Demonstrate organisational and time management skills
  • Able to demonstrate pro activity and attention to detail
  • Makes a positive contribution to setting their own objectives
  • Organised and able to prioritise their work
  • Able to assist in the planning ahead for predictable peaks or holidays, etc.

Communication Attributes

  • Polite, diplomatic, friendly and patient
  • Demonstrate a natural empathy/affinity with clients and Estate Agents and to have a good telephone manner, with a clear diction
  • Good report writing and written communication skills
  • Communicate effectively with people from diverse backgrounds
  • Deals promptly and sensitively with difficult situations and people
  • Responds to constructive feedback from Team Leader /Section Head or team members and takes action to address any behaviour causing a problem
  • Demonstrate the ability to ask for assistance, support and guidance when necessary
  • Demonstrate a willingness to help and assist all members of the teams

 Problem Solving and Creativity

  • Checks quality of work to avoid unnecessary mistakes
  • Examines cause of problems and suggest solutions on how they can be solved
  • Suggests improvements to standards and working practices
  • Accepts and implements changes to new ideas and working practices
  • Demonstrate an ability to cope with changing levels of workloads

 

 

 

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Operations Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards these permanent positions.

Operations Administrator x 2 

Location – Mansfield

Salary £ 20,000 plus 10% non-guaranteed company bonus scheme

Hours of work 37.5 – there are a number of options for this flexible working pattern:-

Option 1            9.00 am – 5.30 pm Monday to Friday

Option 2            10.00 am – 6.30 pm Monday to Friday

Option 3             Flexible hours across Monday to Friday as below:- (to be agreed with client)

3 days per week 8.30 am – 19.00 plus 1 day per week 8.30  – 18.30 Hrs

Job Purpose

As part of the Operations function it is the role of the Operations Administrator is to ensure the process of raising a sales order to placing the purchase order onto our clients’ Vendors and once placed and accepted, forward the relevant documentation onto our partners, with a right first-time philosophy and in a timely manner. Also ensuring all subsequent workload and queries generated are dealt with to satisfactory outcome.

Accountability and Activities

  • Raising sales orders from sales quotes and placing purchase orders onto the clients’ Vendor with a right first-time philosophy and in a timely manner
  • Ensuring that all licenses, support, professional services and training SKUs are receipted in and fulfilled out within required time frames and all relevant documentation is forwarded to the necessary parties
  • Chasing Vendors for estimated time of arrival (ETA) for all purchase orders and ensure that all sales orders are updated with shipment tracking numbers and ETAs
  • Resolving any order queries/ issues ensuring minimal delay and impact on our clients
  • Investigating and completing credit request authorisations (CRA) to satisfactory resolution in a timely manner
  • Ensuring that return (RMA) transactions are completed correct first time and in a timely manner
  • Ensuring that there is effective communication channels with both internal and external customers to ensure the above is completed

Person Specification

Essential:

  • Proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for detail
  • Able to communicate effectively with both internal & external clients

Desirable:

  • Previous experience in an operations environment
  • A level passes in English and Maths

Ideal candidate will need:

  • Work well under pressure within a team environment and the ability to be able to prioritise with good time management
  • Ability to know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion
  • Willingness to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods
  • Ability to build and maintain positive working relationships with both internal & external clients

 

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Sales Support Administrator

Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this permanent position.

Sales Support Administrator – Mansfield

Hours of work – 37.5 hours per week – Standard hours are 09.00-17.30 Monday-Friday

Job Purpose

Our client is looking for a Sales Support Administrator who can communicate with people at varying levels. The ideal candidate will need to be efficient, self-motivated and possess exceptional IT Skills, particularly in MS Office applications.

Accountabilities and Activities

  • Process all Quotes and Sales Orders once the PO, quote and End User Details have been received
  • Generate quotations for our Business Development Team
  • Manage customer loan stock
  • Liaise with our operations team to ensure compliance and speedy placement of orders on to our Vendors
  • Keep a check on Back order items and update the relevant Account Manager of what updates they need to provide to their customers
  • Administrative duties
  • Reasonable Management requests

Person Specification

Essential skills for the correct candidate will be:

  • Responsive and efficient
  • Strong communication skills, with good telephone manner
  • Excellent time management and prioritisation skills
  • Exceptional attention to detail
  • Exceptional administrative skills
  • Ability to learn quickly
  • Holds strong relationships both internally and externally
  • Takes responsibility for personal development with a strong desire to work and impress
  • Knowledge of Microsoft Office (Excel & Word)
  • Ability to problem solve
  • Self-starter who can motivate themselves and takes a positive approach to their work

Preferred attributes but not necessary are:

  • Knowledge of IT Industry
  • Proven track record of successful sales administration experience
  • Previous use of Netsuite CRM system

Travel Requirement

Primary location is Chesterfield.  There may be the exceptional requirement for off-site meetings and events.

 

 

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Administrator

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this temporary to permanent position

Our client is a fast growing market leader in the design and build of Multi Use Games Areas, skate parks, fencing and street furniture.

Administrator – Sheffield

Salary £23k – £26K D.O.E

Hours: 08.30 – 17.30 (Monday – Friday) 

Role

  • Preparing and chasing sales quotations
  • Processing sales orders
  • Processing purchase orders
  • Processing sales and purchase invoices
  • Credit control
  • General administration

Person Specification

  • Experience in general office administration
  • Personable
  • Hard working
  • Self motivated
  • Flexible
  • Resilient

Benefits

  • 10% company profitability bonus and 5% personal bonus
  • Pension
  • Free parking

 

Andy File Job Enquiry Form

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Group Coordinator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Group Coordinator 

Location – Sheffield S4 Area 

Reports to: Finance Head

Job Purpose

The primary responsibility of the Group Co-Ordinator is to provide admin and finance support to the Finance Head, undertaking general administration tasks to assist towards supporting the group as a whole. The Co-Ordinator has several roles as detailed below. In addition, they provide support and cover in other areas as the business requires.

Dimensions

The Group Co-Ordinator is to provide assistance to the Finance Head in general administrative duties and delivery of transactions for Customers, Suppliers and Sub-Contractors as required. On occasions they may have a need to act as one of the points of contact for finance support.

Duties/Accountabilities:

  • Sage (finance tool) and Simpro (projects tool) Allocations; Purchase Ledger and Sales Ledger; as cover and support
  • Sales Ledger allocating cash received. Purchase Ledger invoice matching (Simpro to Sage)
  • Inputting bankline payments for Group Companies from Aged Creditors weekly runs
  • Compilation of timesheets, completing salaries workbook, calculating overtime due, working with the external payroll provider for monthly salary compilation (not including rates)
  • On boarding of all groups Sub-Contractor’s – ensuring all relevant information is received and insurances are checked with a calendar check (SIMPRO) to ensure they are renewed on expiry
  • Updating SIMPRO with new subbie information for transfer to Sage
  • Processing of all new group Suppliers as relevant
  • Updating SIMPRO with new supplier info to transfer to Sage for direct suppliers
  • Processing all holiday requests; seeking approval from relevant line manager / updating holiday tracker / updating relevant projects resource tracker working directly with the relevant line manager and responsibility for all these tasks
  • Confidential HR soft copy filing
  • Ensuring records are kept completely up to date with responsibility of following up on any missing documents as per ISO9001 standards
  • Keeping all relevant employee records up to date on HR software – driving licence checks etc.
  • Processing PAYE employees (new starter and leaver info) as confidential filing
  • Admin support for vehicle’s (assisting Logistics Manager); uploading mileage checks to the fleet provider / weekly update of the vehicle log at the beginning of each week / upload vehicles on or off the MID database motor insurance policy
  • First point of contact for kitchen and cleaning supplies to keep adequate stock of items
  • First point of contact for stationery supplies ensuring best price is maintained
  • Working within the projects team to track training and certificate expiry using company software
  • Working to support HandS, ISO and company procedures (Business Bible) personnel
  • Providing absence support within the admin, finance and projects team as required
  • Able to cross transfer knowledge within Finance and Project Co-Ordinators to ensure adequate cover is always in place during holiday and busy periods

Authority:

  • Responsible for ensuring costs are controlled if booking accommodation/travel, supplies and any other purchases

Knowledge:

  • Knowledge of Sage or other accountancy software (preferable)
  • Knowledge of Industry Accreditations i.e. ISO 9001 although training can be given (not essential)
  • Computer Literate Microsoft Office, PowerPoint, Visio, Outlook, Excel (required)

Problem solving capability:

  • Approaches problems with an open mind and ensures any issues are addressed in a speedy and cost-effective manner
  • Proactive thinker, always looking for the best outcome and how it can be achieved
  • Actively seeks to improve existing process and procedures
  • Conscientious worker, able to work under pressure, able to meet deadlines without distraction

Personal Attributes:

  • Highly motivated
  • Able to communicate effectively at all levels
  • Methodical and logical approach with a can-do attitude
  • Able to plan working time effectively
  • Disciplined
  • Confidential and trustworthy

Hours and salary 

  • 40 hours a week with 30 min unpaid break
  • Monday – Friday
  • Salary is £19,760 pa (£9.50ph)
  • There is also an opportunity to negotiate hours and would be open to candidates who would like to work less hour for example 30 hours a week
  • Also flexible to consider hours relating to family commitments

 

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Sales Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for a Sales Administrator to join their busy team.

Sales Administrator – Full-time

Salary: £22k – £25k /year depending on experience

 

Key Responsibilities

• Sales order processing
• Work order processing
• Answering phone calls and greeting visitors
• Issuing and chasing customer quotations
• Working with the quality team to answer customer questions including technical details

Assistance with the following during busy periods:

• Stock control
• Production planning
• Goods inwards
• Purchasing
• Expediting
• Despatching

Any other duties as may be appropriate to achieve the objectives of the post and to assist in the fulfilment of the Company’s objectives, commensurate with your salary grade, abilities and aptitudes. You will be expected to carry out your responsibilities with due regard to the Company’s policy, organisation and arrangements for Health and Safety at Work. Confidentiality is paramount in this role.

Desired Experience:

• Microsoft Office – Excel and Word
• Data inputting/processing
• Dealing with B2B customers
• High level of customer service experience / qualifications
• Quoting
• Team working environments in work history

Desired Skills:

• Professional telephone manner
• Excellent level of writing skills
• Able to meet deadlines
• Time management
• Organisation
• Excellent attention to detail is required
• Complete focus on customer service and professionalism

 

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Purchasing & Logistics Coordinator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for a Full-time Purchasing & Logistics Coordinator to join their busy team.

Salary: £18-21k /year depending on experience

Key Responsibilities

• Purchase order processing for bought in finished goods, consumables and raw materials
• Work order processing
• Track, review and maintain supplier deliveries
• Produce reports and correspond with suppliers as needed to ensure product deliveries are on time
• Work with the manufacturing team to expedite customer orders and ensure parts are delivered on time
• Answering phone calls and greeting visitors
• Despatching goods and managing complex customs requirements
• Stock control

Assistance with the following during busy periods:

• Sales order processing
• Production planning
• Goods inwards
• Quotations

Any other duties as may be appropriate to achieve the objectives of the post and to assist in the fulfilment of the Company’s objectives, commensurate with your salary grade, abilities and aptitudes. You will be expected to carry out your responsibilities with due regard to the Company’s policy, organisation and arrangements for Health and Safety at Work. Confidentiality is paramount in this role.

Desired Experience:

• Microsoft Office – Excel and Word
• Data inputting/processing
• Dealing with B2B customers
• Managing high volume of purchase orders and supplier deliveries
• Despatching / customs document knowledge
• High level of customer service experience / qualifications
• Quoting
• Team working environments in work history

Desired Skills:

• Professional telephone manner
• Excellent level of writing skills
• Able to meet deadlines
• Time management
• Organisation
• Excellent attention to detail is required
• Complete focus on customer service and professionalism

 

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Business Administrator

Andy File Associates Limited is working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Business Administrator – North Chesterfield

 

This role will be the support element to the business development and marketing team. There is an opportunity to progress into a Business Development Manager within 12 – 18 Months (depending on the individual) Training is provided on the process of how the company sells their services.

 

The Role

  • Providing office support including customer and employee support
  • Keeping well-organised files and records of business activity
  • Researching company details
  • Keep the CRM system up to date
  • Interacting with clients either on the phone or in person
  • Answering phones and connecting calls to the correct individual
  • Taking phone messages and passing to the relevant department/person
  • Making calls to clients who are interested in the services
  • Follow up business communications
  • Communicating with material suppliers and vendors
  • Collecting and inputting company data
  • Learning about the company’s mission and available products/services
  • Educating clients about what products/services are available
  • Building relationships with clients
  • Preparing documents by printing, copying and binding
  • Writing and editing company correspondence
  • Writing up minutes and creating a presentation
  • Giving feedback on office efficiency and suggesting possible improvements
  • Any other administrative tasks as and when required

 

The Candidate 

  • Confident on the phone
  • Possess exceptional attention to detail
  • Customer service focused
  • Strong listening skills
  • Aptitude to progress

 

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Customer Service Resolution Handler

Andy File Associates Limited are acting as a Recruitment Business on behalf of our client in regards to this temporary – permanent position.

Due to expansion plans our client is currently recruiting a Customer Services Resolution Handler.

As a Resolution Handler you will act as a direct point of contact, working alongside the Team Leader. You will be expected to liaise directly with the customer and clients, providing regular updates and working closely with each department to find successful resolutions for each individual case.

Resolution Handler Responsibilities:

  • Proactively support the Team Leaders to ensure that all issues are resolved in a professional, timely and sincere manner
  • Meeting the customers and client’s needs
  • Take ownership of escalated queries
  • Acting as a senior point of contact within the company in order to ensure successful completion of customer orders
  • Negotiating resolutions with the end customer, balancing both the needs of the customer and the business
  • Identify solutions to problems in a timely and proactive manner and positively support their implementation
  • Establish robust internal processes to ensure that opportunities to resolve problems at the first point of contact are maximised
  • Awareness of GDPR regulation, observe and implement all guidelines and own any GDPR sensitive complaints to satisfactory resolution
  • Respond to social media company reviews to ensure customer satisfaction
  • Taking inbound calls during busy periods
  • Respond to customer and client emails in a timely manner
  • Responsibility to oversee customer compensation claims, whilst balancing the customers and business needs

 Knowledge and Experience

  • Complaint handling processes
  • CRM system knowledge
  • GDPR and DPA regulations
  • Dispute resolution knowledge
  • MS Office packages (excel and outlook)
  • Account management experience
  • Supervisory/team management experience would be beneficial
  • Committed to providing an excellent experience for all customers
  • Excellent time management and organisational skills
  • Excellent communication skills
  • Experience of working within a busy contact centre

Rewards and Benefits

  • Free company health plan for all employees
  • Discounts in over 1000 retailers, to share with family and friends
  • Bonus holiday entitlement for length of service
  • Monetary awards for employees who go above and beyond
  • Continuous learning, training and development programmes to enhance your skills
  • Progressive rates of pay above living wage, based on ability, so the more you learn the more we pay
  • Long service awards
  • Holidays 20 days plus 8
  • Over time is x 1.5

 

 

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Customer Service Advisor

Andy File Associates Limited is working on behalf of their client as a Recruitment Agency with regards to this temporary vacancy.

Customer Service Advisor – Initially a 2 months booking with the potential to be longer

Hourly Rate: £9.37 – £10.35 dependent on experience

Hours: 8.30 – 5.00 Monday to Thursday and 4.00 finish on Friday 39 hours per week

Purpose of the role

The main purpose of this role is to build and maintain an excellent working relationship with customers.  Our client is looking for someone who will continually strive to achieve high levels of customer satisfaction and therefore maximise the potential of increased sales.

Main Responsibilities

  • Dealing with customer queries by phone and email
  • Maintaining accurate records of customer communications and relevant correspondence
  • Building and strengthening relationships with customers and calling pro-actively
  • Endeavour to ensure that the relationship with our customers is second to none
  • Progressing customer orders to ensure they are delivered on time
  • Liaising with other departments to ensure a high level of customer service
  • Account reconciliation
  • Preparing credit request – Training can be given

Qualifications and Experience

  • Strong previous experience in a customer service environment

Skills and Attributes

  • Outgoing, positive and friendly personality
  • Good administrative and organisational skills
  • Excellent telephone skills
  • Good problem solving skills
  • Flexibility
  • Team Commitment
  • Keyboard skills/PC skills
  • Punctual
  • Reliable

 

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Fleet Advisor

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

We are currently recruiting for one of our busiest clients and they now have a new exciting opportunity for a Fleet Advisor to be based at their Leeds office.

Role purpose: To advise on fleet policies and processes working with Supply Chain and to update and manage all the fleet systems and processes.

Tasks will include a range of functions, such as vehicle financing, vehicle maintenance, vehicle telematics (tracking and diagnostics), driver management, speed management, fuel management and health and safety management.

Key Responsibilities

To manage the administration and process of the company fleet which includes processing orders, updating systems, liaising with suppliers, processing fines and purchase orders and invoicing.

Duties include:

  • 1st point of contact for all Fleet queries
  • Manage and update systems such as Cascade, Coins, RBS, Ringo, Dart Tunnel, DAVIS etc with accurate details, ensuring that all administration is completed in a timely fashion
  • Notify employees of fines or penalty points, managing deductions from pay as appropriate and in line with Company Policy
  • Advising on all aspects of the Commercial Vehicle and Company Car Policy
  • Ensuring all licence checks are complete and checked as per the driver policy.
  • Ensuring all vehicles are fully compliant with our clients safety and sustainability standards. Performance, cost efficiency monitoring and reporting.
  • Reviewing and improving processes
  • Manage and develop the vehicle supply chain in conjunction with the Commercial and Finance functions, including monitoring, measuring and managing performance in terms of price, quality, service, safety and time.
  • Develop strong working relationships with all external supply chain partners & internal Customers
  • Assisting other functions such as HR, Finance & the Bid team with reporting as required on a monthly and ad-hoc basis.
  • Collating received data from the vehicle tracking system to form a profile for any given driver (average speed, frequency of detours, breaks, severity of manoeuvres, choice of gears, etc.). This data is used to highlight drivers with dangerous habits and to suggest remedial training applicable to the issues, or to ensure that drivers are meeting KPIs.
  • Proactively analyses reports to inform the Senior Management team of driver trends to promote efficiency across the fleet
  • Proactively arranges Fleet servicing and maintenance days across contracts and acts as an ambassador with external fleet providers
  • Ensures that vehicles are ordered and maintained across the company
  • Ensures that external fleet suppliers are operating within SLA’s
  • Deals effectively with internal complaints and escalates issues as required
  • Ensures compliance with Company Policy & legislation

Role Specific Information

  • You will be based in Leeds with occasional travel to Sheffield
  • The ideal candidate will be autonomous with an enquiring mind, happy to suggest improved ways of working
  • Must enjoy detail, ensuring compliance and accuracy of administration
  • Will have excellent communication skills and build rapport with internal and external stakeholders

Qualifications, Experience and Skills

  • Fleet sector experience is essential
  • Experience of delivering innovative solutions for service or supply
  • Basic negotiation skills
  • Microsoft Packages – Word/Excel/Outlook
  • Excellent administrative skills
  • Be able to work in a fast-paced managed environment
  • Knowledge of car fleet areas including car leasing and statutory compliance, taxation, MOT’s.

Comprehensive Benefits to include:

  • 26 days holiday plus bank holidays
  • Enhanced Pension Plan
  • Private Health Single Cover
  • Life Assurance
  • Cycle to Work Scheme and much more

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Fleet Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this temporary position (This could become a permanent position for the right person)

We are currently recruiting for one of our busiest clients and they have an exciting opportunity for a Fleet administrator to be based at their Leeds office.

Key Responsibilities

  • Ensuring that the administration of purchase orders is at all times optimised
  • Assisting with the process of timely and accurate scheduling of vehicles in accordance with site requirements
  • Managing and maintaining invoices on hold to a minimum
  • Understanding the causes of on hold invoices
  • Implementing solutions and process change to prevent reoccurrence of held invoices
  • Establishing meaningful and reflective controls, processes and procedures to support the functional strategy
  • Providing full support to other functions within the business to ensure a timely resolutions to all queries
  • Maintaining strong working relationships with all external supply chain partners
  • Undertaking training, giving a positive response to monitoring and feedback on performance

Essential Skills:

  • General office experience is essential
  • Advanced knowledge of Microsoft Packages – Word/Excel/Outlook
  • Administrative skills
  • Ability to communicate at all levels
  • Work in a fast paced managed environment

Desirable experience:

  • Fleet sector experience would be beneficial
  • Basic negotiation skills
  • Experience of delivering innovative solutions for service or supply

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Project Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Due to continued expansion, our client based in Sheffield is now looking to recruit an experienced Project Assistant who would like to grow their career to become a Project Manager

What will you be doing?

  • Assisting with the coordination of projects
  • Getting involved with the initial stages of bids, tenders and proposals
  • Working collaboratively with the entire project team to maximize productivity
  • Organising and monitoring schedules
  • Tracking project reporting deliverables
  • Managing projects to tight timelines and budgets, coordinating sub-contractors and suppliers
  • Interacting with customers and grant bodies
  • Technical and project reporting to funding bodies and consortiums

What are we looking for?

  • Be able to proactively address potential issues
  • Excellent computer skills, including Microsoft Office
  • Collaborative working style and a can do team-player attitude
  • Able to work independently with minimal supervision
  • Highly motivated with a strong work ethic
  • Good report writing skills
  • Have previous experience in a customer facing role
  • Ability to work to tight deadlines
  • It is essential you have a full clean UK driving license

Advantageous

Experience in the use of project management software eg Microsoft Project
German speaking

Benefits

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Document Controller

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking to recruit an experienced Document Controller to join their busy Quality team based in Sheffield, this role reports into the Quality Manager.

The Job:

  • Responsible for the companies controlled documents and records
  • Support company functions with preparation, compiling, circulation, change control and storage of technical documents
  • Ensure documents are issued in agreed format
  • Review document revision dates and facilitate their timely updates
  • Respond to internal and external requests for technical information
  • Set up file structure at the start of each new project
  • Follow project documentation throughout, interacting with departments to predict and co-ordinate document deliveries
  • Prepare technical documentation packs for customers
  • Maintain technical files with commissioning and maintenance reports
  • Documents & systems include; manuals, datasheets, certificates, procedures, reports, risk assessments, studies, technical drawings and diagrams, production records etc.

The Candidate:

  • You will be educated to degree level or have experience working in a similar role within a quality environment
  • Experience of management systems (Quality, H&S, Environmental)
  • Strong organisational and reporting skills
  • Highly organised and adaptable

Benefits

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Senior Project Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client based in Sheffield is now moving into yet another exciting phase of large scale development with multiple discipline engineering construction projects.  They are looking to recruit an experienced project manager to co-ordinate multiple large-scale projects and to be involved from tender stage to sign off. You will be an ambassador for our client when attending conferences and forums etc., this role will include liaising with customers, project partners, grant bodies, suppliers and sub-contractors managing projects to tight deadlines and budgets. The length and value of projects will vary but will typically be 12 months + and in excess of £1M.

This role will involve travel within the UK and overseas as required.

Any necessary training will be provided to the successful candidate.

The successful candidate will be performing the following duties:
• Being involved in writing tenders and bid proposals
• Managing projects to tight timelines and budgets, coordinating sub-contractors and suppliers
• Overseeing installation, commissioning and testing of their products
• Interacting with customers and grant bodies
• Technical and project reporting to funding bodies and consortiums
• Ensuring site safety is being adhered to at all times

The successful candidate will be driven, pragmatic and be able to work without supervision but be able to seek support and advice when necessary.

Experience and background
• Degree qualified Engineer (preferably Mechanical, Electrical) with strong core project skills
• Excellent track record in project management
• Ability to solve problems
• Time management and organisational skills
• Ability to use Microsoft Project or similar
• Good report writing skills
• Have experience in a customer facing role
• Ability to work to tight deadlines
• Must hold a full clean UK driving license
• No travel restrictions is essential

It would be highly advantageous if you have the following:
• Prince2Practitioner, Speak German

Competitive salary and benefits to include:
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Administrator – Logistics, Export/Import

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking for an experienced Administrator to assist the engineering team in servicing their growing network of systems. Reporting directly to the Head of Commissioning the successful candidate will have experience in logistics, administration support and schedules.

The job holder will be responsible for:

  • Logistics for the company – this will involve liaising with the export and import third parties for the physical move of goods; finance for all EC Sales and Intrastat reporting, and other stakeholders.
  • Assisting the Plant Operations and Maintenance Co-ordinator and the Installations and Commissioning Co-ordinator with the scheduling of the Field Engineers, ensuring that they have all the resources needed to complete jobs on site.
  • Ensuring relevant documentation is up to date and available for the engineers to ensure a smooth handover.
  • Taking full responsibility for ensuring that all monthly admin tasks are complete, adhering to policies; e.g. expenses, credit card statements, holiday requests etc.
  • Assisting the procurement department in expediting outstanding orders, creating new purchase orders, ensuring that commissioning and maintenance of independent stock levels are within the agreed requirements.

Please note that the job will not be limited to the above tasks.

We are looking for someone with experience in logistics and assisting with scheduling. The successful candidate will have experience showing exceptional organisation skills, and the ability to make decisions within your remit.

Full training will be given on company policies and procedures.

Essential Experience:               

  • Logistics experience
  • Experience of working with a daily schedule that needs careful management
  • Strong decision-making skills
  • Exceptional organisation skills
  • Experience of working with MRP
  • Full, UK driving license

Desirable experience:

  • Experience working as part of a field based team
  • Experience of working with engineering documents

Benefits

Competitive salary.
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Junior Project Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking to recruit a graduate Project Engineer with some experience in industry to join their team based in Sheffield working alongside their Project Engineer / Installations Coordination team.

Job role and responsibilities

You will be assisting with and supporting on the coordination of the delivery, installation and commissioning across the UK. You will be liaising with the production, and engineering teams as well as specialist contractors and suppliers. You will also be required to support company safety, quality and regulatory approval functions.

This is very much a hands-on role and our client will offer the necessary training in their technology to enable you to take this approach.

What will you be doing?

Whilst on site, the successful candidate will be assisting and supporting on the following:
• Assisting with coordination of sub-contractors and suppliers
• Assisting with installation, commissioning and testing of our clients products
• Assist with the overseeing of the integration of control and safety systems
• Interacting with customers
• Ensuring site safety is being adhered to

The ideal candidate will be driven and able to work without supervision but be able to seek support and advice when necessary.

What are we looking for?
• Degree qualified Engineer (Mechanical, Electrical) with engineering skills
• Some work experience as a project engineer following graduation
• Familiarity with the installation and commissioning of process plant or industrial equipment
• Working knowledge of technical documents and drawings including P&IDs, electrical diagrams and control logic flow diagrams
. Good organisational and reporting skills
• Practical, analytical and logical problem solving skills
• A team player that is good with people

Advantages

It would be highly advantageous if you have some working knowledge of automated PLC Process Control Systems, knowledge of compressed gases, pressure systems and Pressure Equipment Directives, ATEX Directives and the explosive atmospheres

Competitive salary + additional rates when working away.
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Legal Assistant – Conveyancing

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Leeds our client, a Top10, multi award winning national conveyancing firm are looking for Legal Assistants who have a passion for conveyancing and for delivering high levels of customer service to join their teams as they undergo an exciting time of rapid expansion.
The ideal candidate must have experience in sale and purchase, will have knowledge or experience in transactional conveyancing and will be looking to build a satisfying, long-term career.  Ongoing training, coaching, mentoring and development is an important part of working for our client and you will be encouraged and supported to enable you to go as far in your career as you like.

You will be working under the supervision of, and in partnership with your Conveyancing Fee Earner, you will be assisting in the management of their caseload of mixed sale and purchase residential property transactions and will ideally have experience of a supporting role within residential conveyancing as well as experience working on computerised case management systems and will be able to carry out the following:

•    Title Checks (Freehold)
•    Prepare draft Contract Papers,
•    Submit Searches ,
•    Complete Search Reports,
•    Sale Enquiries,
•     Check through Purchase Replies to Enquiries.
•    Mortgage Offers,
•    Deal with Exchanges and Completions,
•    Source of Funds,
•    Prepare Legal Documentation,

The ideal candidate will be highly organised and have the ability to prioritise an ever changing workload and be able to work well in a fast paced environment.

This is a really exciting time to join this expanding forward thinking organisation and salary is based on experience and comes with a full benefits package including 25 days holiday + Bank Holidays, Contribution to Medical/Health Insurance Scheme, annual Christmas bonus equivalent to 1 weeks pay, Twice yearly salary reviews and much more.

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Accounts Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for an Accounts Administrator to work within their busy finance department at their Sheffield based office.  They are very keen on staff development so study support will be available to the successful candidate.

The role:
You will be responsible for data input of invoices for parent and subsidiary companies, correctly coding invoices to the general ledger codes, management of supplier ledgers inclusive of statement reconciliation, petty cash management, management of the fixed asset register, credit card reconciliation, processing employee expense forms and general admin tasks.

What are we looking for?
The ideal candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary. Please note that full training will be given to the successful candidate.

• Experience of working within an office environment
• Good at keeping to tight working deadlines
• Good communication skills both inter departmental and on email and phone to external parties
• Computer literate, especially Excel
• A true team player who works well with others

It would be highly advantageous if you have –
• Completed AAT Level 2, and you have the desire to continue your studies.
• Experience of working in a finance department within an industrial business

Benefits include:

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Quality Administrator

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is growing through a phrase of growth and is looking for a Quality Administrator to join their already successful team.

Preferred Qualifications / Skills:

Essential:

Understanding of Quality procedures (experience of working within ISO 9001)
Understanding of Mechanical Testing
Ability to decipher test house certificates
Excellent attention to detail
Excellent Organisational skills
Competent working knowledge of Excel, Word and other windows based data systems

Desirable:

Excellent communication and liaison skills
Flexible and proactive approach

Summary of Main Duties and Responsibilities:

Main Function of Job:

Produce Certificates of Conformity for both hirework and supply jobs and FAIR (First Article Inspection Reports)
Subcontracting mechanical test orders to the approved test houses and collate the results with the correct order on a timely basis
Test House and Customer Liaison
Reviewing and updating the approved supplier list (quality questionnaires)
Any other duties as may reasonably be required

Miscellaneous:

A new IT system is going to be introduced to produce Certificates of Conformity and experience would be ideal.
Training in the role will entail working with one section to start with test houses and then moving on to certification as time progresses.

 

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Operations Executive

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client requires an Operations Executive working as right hand person to the Operations Manager, the candidate must have excellent IT skills, experience working with SAP and good administration experience. This is a really good opportunity and a very interesting role for the right candidate.

Job Role:

Processing orders on SAP
Allocating Stock on SAP
Coordinating deliveries with couriers
Working closely with the Operations Manager and the rest of the senior management
Very strong attention to detail
Multi tasker

Hours of work:  Monday – Friday 8.30 am – 5.00 pm

Holidays
20 days holiday plus stats

 

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Sales Support Administrator (Media Sales)

Andy File Associates Limited are working on behalf of their client as a Recruitment  Agency with regards this temporary vacancy.

An exciting opportunity has arisen for a Media Sales Support Administrator to work within the exhibitions industry on a 2 month temporary contract to join their team to provide administrative support to the Media Sales team, specifically assisting with their sales and operations process.

You will also be responsible for ensuring all relevant orders are placed on the internal database accurately and for dealing with all department administration such as booking forms, purchase orders, power point presentations, install schedules, reports and licences.

Responsibilities:

1.    Media Sales Support
2.    Account Management Assistance
3    Sales Administration and Processes
4.    Contract Management
5.    General Administration Tasks

The ideal candidate will have excellent verbal and written communication skills and be confident liaising at all levels. You will be driven, self-motivated and flexible in order to meet the varying demands of a fast paced sales/operational environment. High levels of attention to detail and organisational skills are essential as is the ability to remain patient and calm under pressure.

Skills and Knowledge:

Confident/accurate user of databases, be able to adapt to new systems
Numerate and highly organised
Ability to deliver high levels of service to internal teams
Proficient user of the full Microsoft Office suite (Excel to Int/Adv. level)
Ability to construct reports and analyse data
A project management mentality

Experience:

Experience working in a customer service or administration role is essential
Previous experience of database management is required
Experience working within a sales environment would be advantageous

If this sounds like you and you would like to take on this exciting contract then please apply now!

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Legal Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a Legal Assistant and customer services professional is required by our clients, a specialist conveyancing practice based in Manchester city centre who are renowned for delivering great customer service and turnaround times.

Role:
To work alongside and provide support to a Property Lawyer in order to proactively progress transactions managing inbound telephone calls and associated administration ensuring effective communication and building relationships with all parties.

Responsibilities:
The successful candidate will be required to gain sufficient understanding of the conveyancing process for sale and purchase to be able to discuss and impart information clearly, ensuring that all relevant parties are well informed of plans, progress and decisions.

It is essential you have strong administration skills together with excellent communication skills both verbal and written. Previous inbound telephone customer service experience, preferably within a busy professional services environment is advantageous, as you will be managing calls from a variety of internal and external sources liaising at all levels.

A background in financial services, banking, insurance or estate agency is preferable and experience of computerised case management systems would be advantageous.

Customer focused and IT literate with excellent problem solving skills, the successful candidate will be able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills, ensuring that all activities and tasks are undertaken promptly and proactively.

Please note, the successful candidate will be subject to the following checks:
CCJ and Basic DBS

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Sales Support Executive

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this position.

As a result of expansion, our client based in Sheffield is seeking someone with a ‘Can Do’ attitude to provide Sales support for their growing business.

The role is to primarily support the Sales Director in terms of gaining internet sales and leads – sourcing target customers on line, emailing target customers and passing on any validated leads gained to the Sales Director to follow up and close the deal.

The ideal candidates will be computer literate, have excellent communication skills, a good knowledge of social and business media such as LinkedIn and the ability to work to targets and accurately report back.

You will be targeting groups of companies using a professional written email introduction to the business asking if they have any interest in our clients services.  You will be responsible for sourcing and identifying email addresses of key personnel within the group of companies and sending out emails to all relevant contacts.  My client anticipates you will be sending a minimum of 100 emails per day to key personnel of the designated businesses.  Any positive emails in terms of feedback are then reported back to the sales director to follow up on.

You will also be compiling a database of all the email addresses sent and validated so as to prevent any bouncebacks.

This role requires a flexible approach and comes with the added advantage of a bonus scheme for each lead gained which subsequently generates repeat business into the organisation.

This is not a telesales role but there may be a general degree of answering the ‘phones and taking messages etc. as would be expected of working in an office environment.

This role could be permanent straight away for the right candidate.

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Legal Assistant/Paralegal

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Bridgend, Mid Glamorgan a Legal Assistant is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times.  Some knowledge or experience in transactional residential conveyancing is essential for this role, whether that is running your own caseload or assisting/supporting with running a caseload. The ideal candidate will be professional, driven, a strong communicator and be able to picks things up with ease, someone with a business mind in terms of understanding what service needs to be delivered to the clients. The ability to work as part of a large team and as a pair alongside and supporting a qualified lawyer is essential.

Role:

Under the supervision of, and working in partnership with your allocated Property Lawyer, you will be assisting in the management of their caseload of mixed sale and purchase residential property transactions.
To work with your aligned lawyer to maximise exchanges within your Legal Team.
To proactively progress transactions managing inbound and outbound telephone calls and building enhanced relationships with your clients in order to deliver a service of excellence whilst maximising profitability of the company.

Responsibilities
To thoroughly understand the conveyancing process and be able to (but not limited to):
– Along with your aligned lawyer, be the main point of contact for all communication
from clients and other lawyers directly related to the transaction, verbally and through email
– Pro-actively progress transactions by identifying what/who needs to be chased and undertaking this chasing i.e documentation, funds etc.
– Pro-actively keep your clients updated
– Chase exchanges and arrange and negotiate completion dates
– With supervision, draft letters to clients/ other parties to the transaction and deal with basic sale enquiries
– Resolve file escalations to move the transaction forward (with lawyer guidance if
required)
– Assist your lawyer dealing with name discrepancies of clients i.e chase client identification
– Pro-actively keep all parties updated where required
– Accessing third party websites to obtain information as directed by your lawyer i.e FENSA, planning portals, etc.
– Understand and operate the company’s procedures and policies to monitor workflow, avoid fraud and/or negligence and continually improve performance standards.
– Understand, operate and maximise the potential of the company’s conveyancing case management system throughout a conveyancing transaction.
– Work on own initiative to identify tasks which improve the customer service relationship with clients and estate agents to optimise exchanges.
– Support your aligned lawyer in chasing exchanges, by calling third parties involved in the transaction, as directed.
Successful applicants will have a background in, and some experience of, transactional conveyancing.

Successful candidates will undergo the following checks:
CCJ and Basic DBS

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Legal Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a Legal Assistant is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times.

Some knowledge or experience in transactional residential conveyancing, is preferable, whether that is running your own caseload or assisting/supporting with running a caseload. If you have worked in a legal firm eg Claims Management or Insurance where you have been responsible for seeing a file through from start to finish is also highly advantageous.

The ideal candidate will be professional, driven, a strong communicator and be able to picks things up with ease, someone with a business mind in terms of understanding what service needs to be delivered to the clients. The ability to work as part of a large team and as a pair alongside and supporting a qualified lawyer is essential.

Role:
Under the supervision of, and working in partnership with your allocated Property Lawyer, you will be assisting in the management of their caseload of mixed sale and purchase residential property transactions.
To work with your aligned lawyer to maximise exchanges within your Legal Team.
To proactively progress transactions managing inbound and outbound telephone calls and building enhanced relationships with your clients in order to deliver a service of excellence whilst maximising profitability of the company.

Responsibilities:
To thoroughly understand the conveyancing process and be able to:
– Along with your aligned lawyer, be the main point of contact for all communication from clients and other lawyers directly related to the transaction, verbally and through email
– Pro-actively progress transactions by identifying what/who needs to be chased and undertaking this chasing i.e documentation, funds etc.
– Pro-actively keep your clients updated
– Chase exchanges and arrange and negotiate completion dates
– With supervision, draft letters to clients/ other parties to the transaction and deal with basic sale enquiries
– Resolve file escalations to move the transaction forward (with lawyer guidance if required)
– Assist your lawyer dealing with name discrepancies of clients i.e chase client identification
– Pro-actively keep all parties updated where required
– Accessing third party websites to obtain information as directed by your lawyer i.e FENSA, planning portals, etc.
– Understand and operate the company’s procedures and policies to monitor workflow, avoid fraud and/or negligence and continually improve performance standards.
– Understand, operate and maximise the potential of the company’s conveyancing case management system throughout a conveyancing transaction.
– Work on own initiative to identify tasks which improve the customer service relationship with clients and estate agents to optimise exchanges.
– Support your aligned lawyer in chasing exchanges, by calling third parties involved in the transaction, as directed.

Successful candidates will undergo and need to pass the following:
CCJ check
DBS check

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Link Controller

Andy File Associates Limited are working as a Recruitment Agency with regards this permanent position.

Key Responsibilities:

Management of specified administration and support functions, key to business efficiency and customer satisfaction

Key Tasks:

• Assist with general control room functions as per control room guidelines
• Weekly camera checks
• Control issue and return of all equipment and ensure that all necessary records are maintained
• Control of defective equipment
• Ensure officers on site have replacement equipment when required
• Security officer visit information onto database (KPI) – raise any issues with supervisor
• Client visits from contract manager sheets onto database (KPI’s)
• Driver sheets – check they are done correctly including signing for vehicle and basic checks
• Assist with weekly key check
• Check drivers sheets for mileages and record
• Drivers hours KPI’s
• Check driver sheets to Timegate check calls
• Ensure vehicle keys and fuel cards are maintained
• Add absences to Timegate and raise and ‘repeat offenders’
• Ensure hire cars are added to insurance and removed when returned
• Daily control room checks prior to handover to night team
• Check night shift have adequate stationery
• Prepare site specific reports and KPI’s
• Filing operational paperwork
• Security officer training shifts chase competence forms
• Assist Directors with various projects as required by business needs
• Keeping database of Derby paperwork

Key Job Competencies:

• Customer focus
• Drive and determination
• Information gathering
• Problem solving and judgement
• Interpersonal and communication skills
• Knowledge of business processes
• Good organisational skills and attention to detail

Skills, Knowledge & Experience:

Good educational background with a broad experience of the industry plus knowledge gained through experience

Hours of Work and Pay:

Monday – Friday 10.30 am – 19.00 pm
Saturday & Sunday – 10.00 am – 20.00 pm
4 on 4 off rota

During the week the person will be working within the busy office team and on weekend with our 2 operations managers

 

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Corporate Insolvency Case Administrator

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is one of the largest firms of independent insolvency practitioners in Sheffield working nationwide and are currently seeking a Corporate Case Administrator to join their Corporate Team. Your responsibility will be to administer a caseload of CVL’s, MVL’s and Administrations, ensuring that all statutory responsibilities are fulfilled and the IP’s duties to maximise realisations for the benefit of creditors are upheld.

You must be able to manage your own workload and meet time critical deadlines; utilising your excellent organisational skills. You will have an overall commercial outlook, ensuring that the firm’s reputation and standards are maintained at all times.

You will work closely with Managers, IP’s and other team members to ensure cases progress and close in a timely manner.

The successful candidate will report to the IP/Manager & Assistant Manager and you must demonstrate excellent team spirit and the ability to work as an effective member of the team.

The duties and responsibilities will vary case to case but are likely to include:

– Liaising with directors to gather the relevant information in order to prepare necessary reports
– Communicating with creditors to address any queries
– Preparation of s98 reports, Administrators Proposals and Progress Reports in line with insolvency legislation and best practice
– Managing own workload to ensure statutory deadlines are met whilst ensuring that work is completed with accuracy and to a department standard
– Taking responsibility for ongoing compliance on own portfolio of cases
– Provide support and assistance to other members of the team
– Attending site visits as and when required (car owner/driver advantageous)
– Trading Administrations – financial and day to day operation responsibility
– Developing and maintaining strong working relationships with banks/lawyers/financial institutions

It is essential you have a solid track record of experience of corporate insolvency and a working knowledge of Microsoft products, knowledge and experience of IPS is highly advantageous. You must also be able to demonstrate good report writing skills and be a confident communicator. On-going training will be provided in order to keep the department up to date with changes to legislation.

New Business Administrator/Advisor

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a New Business Legal Advisor is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times. This role requires the skill and experience of a customer services professional

Role:
As part of the New Business team you will be proactively progressing client files through the ID checking system which requires excellent communications skills, high levels of attention to detail and the ability to investigate when files are incomplete for whatever reason eg lack of documents, discrepancies in dates etc.

Responsibilities
The successful candidate will be required to gain sufficient understanding of the conveyancing process for sale and purchase when checking client files and carrying out subsequent investigations and checks.

A background in financial services, banking, insurance or estate agency is highly advantageous as is working and adhering to policies and procedures. Experience of computerised case management systems would also be advantageous.
Customer focused and IT literate with excellent problem solving skills, the successful candidate will be able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills, ensuring that all activities and tasks are undertaken promptly and proactively.

Please note, the successful candidate will be subject to the following checks:
Employment references for last 5 years, CCJ and Basic DBS

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Sales Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Description

Your role will include assisting and advising customers both over the phone and email. You will need to ensure that all enquiries are dealt with in a reasonable amount of time. Your job will also include offering administrative support to the sales team. You will be responsible for processing orders and ensuring they are processed correctly.

 

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Payroll Administrator

Andy File Associates are working as a Recruitment Agency on behalf of our client with regards to this Temporary to permanent position.

I am currently representing a client that is looking to expand there payroll team. They are looking for individuals that have a passion to progress within Payroll and develop there career within this chosen field.

My client is looking for an individual with drive and passion and a slight understanding of the Payroll function would be a definite advantage, However full training will be available.

The majority of the work will involve inputting/processing data, quickly and accurately.
If you have a working knowledge of payroll and looking to develop a skill set and progress within your career then this could be a great opportunity for you to join a growing business.

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Sales Admin Support (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment  Agency with regards this permanent vacancy. An exciting opportunity has arisen to join the world of Exhibitions & Events, providing  administrative support across the team.

Job Role

  • To facilitate and support the sales process through the preparation, progressing and management of enquiries, orders, quotations and contracts.
  • Provide telephone and client support for Sales Managers & Executives, building of effective client relationships
  • Prepare and issue contracts/ confirmations for Ancillary Services as well as event contracts for space sales.
  • The role is required to prepare and issue contracts/ confirmations for Ancillary Services as well as event contracts for space sales.
  • Processing card payments for ancillary services in line with data protection and internal policies
  • Overseeing the deployment of events within the calendar to ensure efficient space usage; minimising wasted/ unsaleable opportunities and managing out any potential conflicts in event type/event requirements or cross contamination of event audiences.
  • Working closely with team, company colleagues and customers.

Skills and  Experience

  • Confident/accurate user of databases – able to adapt to new systems quickly
  • Numerate
  • Proficient user of the full Microsoft Office suite (Excel to intermediate/advanced level)
  • Ability to construct reports and analyse data
  • A project management mentality
  • Highly organised individual
  • A technical understanding of event services would be beneficial in this role.
  • A broad interest and understanding of commercial businesses, sales and marketing, and how the industry event and exhibitions industry works.
  • Experience working in a customer service or administration role, including the use of databases is essential.
  • Experience working within a sales environment would be advantageous.

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Project Coordinator (Events/Exhibitions)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

This is an exciting opportunity to join a highly innovative agency, where design is key to their integrated marketing strategy.

The Project Coordinator is responsible for providing administrative and project support within the Account Management & Production teams. This will include assisting with the logistics, financial administration and project management of pre-agreed conferences, exhibition projects, product launches, roadshows and other live events. The Coordinator will usually assist with the management of the client but will also be engaged in supervising suppliers and helping to develop strong relationships in all aspects of the business. In this context, the Coordinator will co-operate with Marketing, Account Management, Creative, Production and Digital & Media colleagues and will be required to work flexibly in a rapidly evolving office environment.

Qualifications & Skills required,

• Able to work under pressure
• Professional approach to work and appearance
• Strong communication and teamworking abilities
• Warm and professional telephone manner
• Good organisational and time management skills
• Solid maths and numeracy; budget management experience preferred
• Good with paperwork: competence in the key Microsoft Office applications (Outlook, Word, Excel and PowerPoint) is essential
• Flexibility and a willingness to try new ideas in order to develop professional capabilities

If you have worked in the Conference & Events industry or Marketing then contact Kelly to discuss in more detail – 0203 589 3449

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