Senior Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

A fantastic opportunity has arisen for an experienced Senior Project Manager to join my global event management company! My client is looking for someone to manage profitable, prestigious client events, exceeding client expectations.

Main Duties:

  • To provide input on quotes and pitches as required.
  • To research and develop end client and key stakeholder relationships.
  • Project manage specified projects from concept to completion.
  • Deliver on the commercial framework set out with the Account Manager.
  • Create Cost & Production Trackers for all internal and external resourcing requirement, update and manage accordingly with the Project team.
  • Ensure total visibility of planned requirements are available to all Account, Studio, Production, Operations & Project Management teams.
  • Provide and realise creative solutions and designs.
  • Work with the Operations and Production departments to ensure quality and product requirements are fully met.
  • Conduct or coordinate site surveys, develop a project plan, instigate meetings and progress projects in a timely and efficient manner highlighting and problem solving any issues or snags as they arise.
  • Summarise all logistical requirements and share actions with the wider team, including picklists, transportation, installation, derig, storage and recycling.
  • Responsibility for all onsite project delivery including freelancers or agency staff employed on our behalf as well as liaison with external resources regarding utilities.
  • Responsible for the generation of all project related Health and Safety / compliance documentation.
  • Conduct and compile comprehensive post project reconciliation and evaluation reports and conduct debrief/ reviews in a timely and efficient manner, including with external stakeholders where required.
  • To take an active role in the Health, Safety and Welfare of our staff and anyone coming into contact with us.
  • To be diligent in respect of the Company’s property, assets including intellectual property, and confidential issues.
  • To undertake any other reasonable duties commensurate with the post.

Experience

  • Experience in a service delivery role, ideally in Events and Exhibitions
  • Proven track record in delivering to a high standard and respecting a client’s brand
  • Experience of working in a similar, fast paced, environment with critical deadlines

 Competencies

  • Demonstrates urgency and resilience to deliver to tight deadlines
  • Highly organised and able to prioritise multiple tasks.
  • An excellent eye for detail and exceptional project management skills.
  • Creative solution-based thinking, able to find practical solutions to last minute delivery challenges
  • An excellent communicator with the flair to engage at all levels combining a strong commercial acumen.
  • Able to organise personal and team workloads to accommodate changes in deadlines
  • Able to efficiently use Microsoft Office software (Word, Excel, Outlook, Access and PowerPoint) as well as Adobe.
  • Able to use, to an intermediate or better standard, AutoCAD, Sketchup and graphics packages.
  • Experience of using CRM systems.
  • Able to efficiently use Microsoft Office software (Word, Excel, Outlook, and PowerPoint), particularly Excel.

Flexibility is key for this role as you will be required to work evenings, weekends and public holidays as necessary to meet deadlines, event schedules and the demands of the business, including some overseas travel as required.

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Programme Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

 

Duties and Essential Criteria

  • A good honours degree in Business Administration or an Engineering degree (or equivalent experience).
  • Good IT skills, to include high competency in using Microsoft project, excel, PowerPoint, etc
  • Some experience of leading projects in a commercial environment and interfacing with customers/stakeholders at all levels.
  • Proven track record of managing projects to deadlines.
  • Effective communication skills, both written and verbal, with experience of writing reports and delivering presentations.
  • Excellent customer service skills, with experience of responding effectively to ensure customer satisfaction.
  • Some experience of coaching and mentoring staff with the ability to convey instructions and understand concerns and problems within a team.
  • Ability to creatively analyse and solve problems with an appreciation of longer-term implications.
  • Ability to assess and organise resources, and plan and progress work activities to ensure on-time delivery of projects.
  • Experience of project management methodologies, project life cycles, change control processes and configuration control of project documentation.
  • Experience of project risk and opportunity management.
  • Experience or understanding of Key Performance Indicators (KPI’s), estimating and costing techniques.
  • Operate effectively with minimal supervision.
  • Experience of adapting own skills to new circumstances.

 

Desirable criteria

  • A good working knowledge in any of the following areas: electrical/electronic design, mechanical design, software development, PCB/Harness Assembly, rack build, machining.

 

Benefits: Pension, Healthcare

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity to further develop your career within the exhibitions industry has arisen for a Project Manager to join their team, planning, and executing multiple international exhibition projects simultaneously. Managing the supply chain and bringing work forces together to produce the highest quality full turn-key service for all clients. Controlling multi-million pound annual budgets.

To be successful in this role the ideal candidate will have,

• Proven experience in a Project Management role
• Experience within the Exhibitions/Events industry
• Excellent organisation skills with the ability to prioritise own workload with set deadlines
• Accuracy and strong attention to detail
• Ability to translate the brief into a great exhibition
• Be energetic & passionate about work
• Competent in Microsoft Word, Excel and PowerPoint
• Budget experience
• Ability to work independently or as part of a team

Salary
This is a full-time role, offering a competitive salary, depending on experience, plus benefits.

Hours of work: Monday to Friday, 9.00am – 5.30pm. However, candidates will be required to work evenings, weekends and public holidays as necessary to meet deadlines, event schedules and the demands of the business, including overseas travel as required.

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Senior Account Executive (Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity has arisen for a Senior Account Executive to join a successful global events agency.

The role

New Business – working with Senior Account Manager and Client Services Director to put together high profile/budget pitches ensuring they meet the client requirements and are in line with brand.

Client Liaison – build and develop relationships with new and existing clients.

Project Management – full responsibility on delivery of small and medium sized projects

Content Development – inspiring creativity and emotional engagement. Organising and facilitating creative meetings, enabling and overseeing creative content solutions for videos & events and supporting material for projects.

Financial Management – assist with the preparation of quotes, working to agreed margin targets.

Skills and Experience

– Outstanding interpersonal skills – excellent presenter and confident at communicating at a senior level.
– Good at building relationships
– Organisational skills and attention to detail
– Good stress management
– Autonomous – taking ownership and responsibility
– Flexible – lots of UK travel with some occasional international travel as well.
– Creative and dynamic – think outside the box, challenge the norm
– Ability to work in a team
– Ability to see projects through
– Experience of content development and how to bring alive messaging in a conference environment
– Experience of working with internal communications teams – preferable but not essential
– Experience of video production – preferable but not essential

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Media and Graphics Event Planner

Andy File Associates Limited are working on behalf of their client as a Recruitment  Agency with regards this permanent vacancy.

An exciting opportunity to further develop your career within the exhibitions industry has arisen for a Media Project Manager to join their team, responsible for planning and managing the production and installation process for Media Events.

Job Role

  • To be the central point of contact for assigned events, maintaining full knowledge of all aspects related to their assigned events.
  • Effectively pre-plan, manage and operate a portfolio of media installations
  • Liaise and develop relationships with clients through onsite client visits and planning meetings as appropriate.
  • Provide maximum customer satisfaction for clients by ensuring that installations are to specification, delivered on time and within budget.
  • On-site client liaison during event build for each event
  • Create a signage schedule and agree/ follow artwork deadlines with appropriate suppliers and with the client/ internal teams.
  • Working closely with the Operations & Production Manager to evaluate performance of service providers, ensuring feedback is provided as necessary.
  • Establish effective relationships with external agencies as required maintaining excellent communications at all times.

Skills and Experience

  • Excellent verbal and written communication skills.
  • Ability to time manage, ensuring deadlines are met
  • Exceptional attention to detail
  • Deliver consistently high quality work under pressure
  • Proactive approach to ensure all assigned tasks are completed comprehensively and efficiently
  • Ability to work using own initiative balanced with playing a key team role
  • Build relationships with team, company colleagues, suppliers and customers
  • Evidence of having relevant technical knowledge and familiar with print and installation processes
  • Competent in Microsoft Office suite including Power Point.
  • Knowledge of creative design packages such as Adobe Illustrator and Digital would be an advantage

If you have previous experience in a similar  role and have co-ordinated multiple projects successfully then apply now!

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our well established client is looking for an Exhibition Project Manager to join their team, managing client projects from inception to conclusion, exceeding client expectations.

The role

– Managing on site installations

– Controlling a budget from start to finish

– Liaising with clients and third party suppliers to ensure all projects are delivered on time and to budget.

– Meeting with clients to maintain and develop strong relationships

– Assisting with preparation and delivery of pitches into new and existing clients.

– Manage production of all clients

Skills and Experience

– You will have experience within a similar role

– Highly organised and strong attention to detail

– Outstanding communicator with excellent interpersonal skills

– Decision maker whilst working under pressure

– Motivated and thrive on responsibility

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Junior Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

A fantastic opportunity has arisen for a Junior Exhibition Project Manager to join a global event management company! My client is looking for someone to manage profitable, prestigious client events globally, exceeding client expectations.

Project Management

Ensure all business critical deadlines are met for each programme

Ensure effective usage of in-house project management systems and processes

Manage all venues and associated logistical arrangements

Manage all F&B requirements

Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers (DMC, exhibit build companies, med ed, print & design, production, AV and travel), where requiredSupport production and design of all on-site meeting materials

Produce, manage and circulate key communications e.g. weekly status reports to all key meeting stakeholders

Travel on-site to support with site inspections and planning meetings with all suppliers, when required

Travel on-site to manage all meeting requirements and on-site staff during smaller projects

Travel on-site as part of an on-site team and solo when required on smaller projects

Support delivery of all events in accordance with regulatory and client-defined compliance guidelines

Deliver first class customer service in line with clients’ objectives

Support the completion of project risk assessments

Client Liaison and Development

Support Account Managers and Project Managers by attending meetings with clients where applicable to establish, maintain and develop relationships

Attend and execute client planning meetings – face to face, WebEx and/or telecons, where required

Ensure client is up to date with all aspects of meeting planning arrangements throughout the course of the programme

Attend client debrief post event

Apply excellent written and verbal communication skills

Financial Management

Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event

Approve all client invoices prior to despatch, in line with the various sign-off levels mandate

Ensure financial tracking of each event and conduct regular ‘health checks’ to ensure positive cash flow

Maximise profitability of projects operated – including supplier negotiation and up-selling of additional services to clients

Execute effective scope management – to identify and charge clients for out of scope activities

Identify, quantify and report cost avoidance/saving measures

Ensure compliance with company and client invoicing processes

Submit accurate final reconciliation of events within agreed timelines

Maximise revenue generation from allocated/targeted accounts

Manage and achieve project profitability

Cost efficient time management

Submission of expenses within monthly set time frames

General

Attendance and contribution at team meetings

Effective interaction with other departments – e.g. IT, Operational Excellence, Finance, HR and Travel

Accurate written and verbal communications

Display an understanding of compliance, including ABPI and pharma guidelines

Comply with all company and Client policies and procedures, including those relating to Health & Safety

Comply with all client and company privacy and security protocols

Achieve all client and/or company driven Service Level Agreements (SLAs) for all events

Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for client

Develop and apply a good knowledge of the company’s range of services

Understand and apply the company’s Vision and Values at all times

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Senior Event Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

A new and exciting opportunity has arisen for a Senior Event Manager to join a highly innovative team, a full service agency offering audience engagement, creative and production strategies.

The role
• Leading event project teams to execute outstanding and profitable events, surpassing client event objectives and delivering on time and on budget
• Strategic and commercial acumen with ability to manage complex programmes with large budgets and an ability to use business intelligence to drive innovation
• Building strong relationships and managing client expectations
• Mentoring, development, monitoring of deliverables and performance of your team
• Oversee each event to ensure delivery is both efficient and effective providing corrective solutions where necessary
• Facilitate internal project meetings with all key stakeholders of the meeting throughout the lifecycle of the event
• Ensure all aspects of event planning and execution adhere to the appropriate client policies and compliance regulations
• Take responsibility for ensuring that each event is delivered to the brief, budget and that deadlines are met
• Be the central point of contact for all third party suppliers including medical education/communication, exhibition stand design and build, graphic design and production, event management (logistics) and travel agency
• Attend event site inspections with third party suppliers (where necessary)
• Travel on-site to oversee all event requirements for larger and high-profile events, providing support
• Attend industry meetings to strengthen relationships
• Managing both logistics, content, creative and production
• Work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is well established within the Exhibitions & Events industry, they design and build award-winning custom-built exhibition stands throughout the UK & Worldwide.

Job role

  • Report to Director of Works
  • Follows systems in place for processing: – Production Meetings, Job Details Forms, Job Management Forms, Graphics, Furniture and Job Handover Sheets etc
  • Client Account Management – liaises with customers ensuring that information is received/queries answered and quotes are given promptly – in conjunction with Project and Sales staff
  • Prospect management and development where applicable in conjunction with Sales Team
  • Keeps an accurate record of all costs given for extra items ensuring they are invoiced through notification to Reception
  • Briefs jobs into workshop via Job Manager including timescales, budget for building, colours etc
  • Show bookings and management – submit plans, electrics, carpet, furniture, water and waste, transport, accommodation, graphics, equipment hire, job management sheets etc with the support of the Customer Services Team
  • Manages Jobs Onsite
  • Completes liaison with the Client to achieve a positive stand handover/client sign off/prompt payment
  • Place orders with Suppliers and uses PO System
  • Checks all own order invoices to ensure correct charges are being made by Suppliers
  • Identifies opportunities/new system requirements
  • Monitors costs and implements cost reduction policies
  • Provide excellent customer service to both external and internal customers through every aspect of the role

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Project Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Due to continued expansion, our client based in Sheffield is now looking to recruit an experienced Project Assistant who would like to grow their career to become a Project Manager

What will you be doing?

  • Assisting with the coordination of projects
  • Getting involved with the initial stages of bids, tenders and proposals
  • Working collaboratively with the entire project team to maximize productivity
  • Organising and monitoring schedules
  • Tracking project reporting deliverables
  • Managing projects to tight timelines and budgets, coordinating sub-contractors and suppliers
  • Interacting with customers and grant bodies
  • Technical and project reporting to funding bodies and consortiums

What are we looking for?

  • Be able to proactively address potential issues
  • Excellent computer skills, including Microsoft Office
  • Collaborative working style and a can do team-player attitude
  • Able to work independently with minimal supervision
  • Highly motivated with a strong work ethic
  • Good report writing skills
  • Have previous experience in a customer facing role
  • Ability to work to tight deadlines
  • It is essential you have a full clean UK driving license

Advantageous

Experience in the use of project management software eg Microsoft Project
German speaking

Benefits

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Project Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client based in Sheffield is now moving into even more exciting phases of development with multiple discipline engineering construction projects. They are looking to recruit a project manager to work within the projects team and be involved at all stages co-ordinating multiple large-scale projects from tender to sign off. This will include liaising with customers, project partners, grant bodies, suppliers and sub-contractors managing projects to tight deadlines and budgets. The length and value of projects will vary but will typically be 12 months + and in excess of £1m.

This role will involve travel within the UK and overseas as required so you will need a valid passport and to have no restrictions on your travel.
Any necessary training will be provided to the successful candidate.

The successful candidate will be performing the following duties:

• Be involved in tenders and bid proposals
• Managing projects to tight timelines and budgets
• Coordinating sub-contractors and suppliers
• Overseeing installation, commissioning and testing of their products
• Interacting with customers and grant bodies
• Technical and project reporting to funding bodies and consortiums
• Ensuring site safety is being adhered to at all times

The successful candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary.

Experience and background

• Degree qualified Engineer (preferably Mechanical, Electrical) with strong core project skills
• Key organisational skills
• Ability to solve problems
• Time management
• Ability to use Microsoft Project or similar
• Good report writing skills
• Have experience in a customer facing role
• Ability to work to tight deadlines
• Must hold a full clean UK driving license
• No travel restrictions is essential

It would be highly advantageous if you have the following:

Prince2 Practitioner
Speak German

Competitive salary and benefits to include:

Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

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Senior Project Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client based in Sheffield is now moving into yet another exciting phase of large scale development with multiple discipline engineering construction projects.  They are looking to recruit an experienced project manager to co-ordinate multiple large-scale projects and to be involved from tender stage to sign off. You will be an ambassador for our client when attending conferences and forums etc., this role will include liaising with customers, project partners, grant bodies, suppliers and sub-contractors managing projects to tight deadlines and budgets. The length and value of projects will vary but will typically be 12 months + and in excess of £1M.

This role will involve travel within the UK and overseas as required.

Any necessary training will be provided to the successful candidate.

The successful candidate will be performing the following duties:
• Being involved in writing tenders and bid proposals
• Managing projects to tight timelines and budgets, coordinating sub-contractors and suppliers
• Overseeing installation, commissioning and testing of their products
• Interacting with customers and grant bodies
• Technical and project reporting to funding bodies and consortiums
• Ensuring site safety is being adhered to at all times

The successful candidate will be driven, pragmatic and be able to work without supervision but be able to seek support and advice when necessary.

Experience and background
• Degree qualified Engineer (preferably Mechanical, Electrical) with strong core project skills
• Excellent track record in project management
• Ability to solve problems
• Time management and organisational skills
• Ability to use Microsoft Project or similar
• Good report writing skills
• Have experience in a customer facing role
• Ability to work to tight deadlines
• Must hold a full clean UK driving license
• No travel restrictions is essential

It would be highly advantageous if you have the following:
• Prince2Practitioner, Speak German

Competitive salary and benefits to include:
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

Anne Braithwaite Job Enquiry Form

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Production Controller

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Summary of the role:

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

Summary of Main Duties and Responsibilities:

• Project management of major orders from point of order taking through to despatch
• Communicating with customer liaison frequently with information for customers
• Expedite the project through the business and giving feedback to others in production control or management as required
• Assist booking in for the department operations so that Microsoft Project matches both reality and the NAV system
• Take reasonable care of own health and safety, and that of others who may be affected by their acts or omissions at work, co-operate with others in the company to fulfill our statutory duties and not interfere with, misuse or willfully damage, anything provided in the interest of health and safety.
• Cover for other roles in Production Control department as required

Any other duties as may reasonably be required

Preferred Qualifications/ Skills:

Essential:

Ability and experience in planning work load
Basic use of Microsoft Project

Desirable:

Basic understanding of metallurgy, production or engineering.

 

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Exhibition Project Manager (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

A new and exciting opportunity has arisen for an experienced Exhibition Project Manager to join an integrated creative communications agency.

The role
– To ensure that the clients’ requirements are met, the project is completed on time and within budget and that all suppliers and/or contractors are completing tasks with the given timeline.
– Management and co-ordination of all assigned project elements.
– To make and maintain regular contact with all clients and suppliers acting as a single point of contact.
– Assist in the development of proposals for solutions and presenting quotations/pitches to client.
– Negotiate cost with all suppliers and costing of proposed solutions.
– Co-ordination of internal resources and management of external contractors.
– Producing timelines and clearly communicating them with the relevant project members and client.
– Complete management of project costs using budgeting system.
– Completion of all Health and Safety, Risk Assessment and Method Statements and e
– Ensure they are accompanied with all working drawings to be sent to the show organisers.
– Responsible for organising project meetings and distributing project meeting notes to all relevant parties.
– Responsible for all site installations where necessary with administrative assistance and support provided by other team members where projects overlap.
– Ensuring all projects are delivered to a high level of quality in both service delivery and finish.
– Contact strategically targeted, potential clients via phone, email and face-to-face communications.
– Contribute to the development of subsequent proposed responses.
– Attend and contribute to client presentations when required.

Skills and Experience
– Previous experience in a similar role
– Must have a high level of organisational skills.
– Confident, polite and friendly telephone manner.
– Must be able to competently co-ordinate both people and time.
– Proficiency in logistics and organisation.
– Be able to work under pressure and meet deadlines.
– Communicate effectively both verbally and in writing.
– Willing to work outside normal office hours when required.
– Must be fully computer literate.
– Prince2 Qualification preferred but not a necessity.
– Organised with a true desire and eye for detail.
– Quick to learn and implement new skills.
– Focused on consistently providing high service levels.

Kelly Blunt Job Enquiry Form

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An opportunity has arisen for a keen experienced individual to join as an Exhibition Project Manager to a Design and Build agency.

As the key connection between the client and the company, you will take briefs from the client and ensure their expectations are met through providing their vision to their designers.
Work with other account managers and assist on projects
Pitch to clients
Budgetary control is required
Understand CAD drawings and plans
Go out on site ensuring smooth installation of exhibitions – including overseas

Past experience as an account manager in a relevant industry is a must.
Must have own car.

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Exhibition Project Manager

Our client is looking for an Exhibition Project Manager to join their team, they continuously and passionately create and execute ideas that make their clients exhibition unforgettable.

The role
– To work on high profile projects Worldwide
– To meet clients requirements to a high standard
– You will be working with lots of suppliers so good organisational skills will be essential
– Take responsibility for the design of any project you are involved in, from initial concept to client delivery
– Take ownership of budgetary financial management
– Travelling abroad will be a large part of the role
– To be able to work well under pressure & work to tight deadlines

Skills and Experience
– Proven experience in a Project Management role
– Experience within the Exhibitions/Events industry
– Excellent organisation skills with the ability to prioritise own workload with set deadlines
– Accuracy and strong attention to detail
– Ability to translate the brief into a great exhibition
– Be energetic & passionate about work
– Competent in Microsoft Word, Excel and PowerPoint
– Budget experience
– Ability to work independently or as part of a team
– Overseas travel experience

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Project Manager (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

A new and exciting opportunity has arisen for a Project Manager to join an award winning company specialising in the design and build of creative and effective exhibition stands.
The role

– To work on high profile projects Worldwide
– To meet clients requirements to a high standard
– You will be working with lots of suppliers so good organisational skills will be essential
– Take responsibility for the design of any project you are involved in, from initial concept to client delivery
– Take ownership of budgetary financial management
– To be able to work well under pressure & work to tight deadlines

Skills and Experience

– Excellent organisation skills with the ability to prioritise own workload with set deadlines
– Accuracy and strong attention to detail
– Ability to translate the brief into a great exhibition
– Be energetic & passionate about work
– Competent in Microsoft Word, Excel and PowerPoint
– Budget experience
– Ability to work independently or as part of a team
– Previous experience as a project manager in a related industry or an Events and Marketing Graduate

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Technical Manager

Andy File Associates are working as a Recruitment Business on behalf of our client with regards this permanent position.

Our client is a well know name within their industry both nationally and internationally and they are looking for a Technical Manager to work within Product Management at their Wakefield site.

MAIN PURPOSE OF THE ROLE:
To Work with the Head of Product Management on the continued improvement of the performance and reliability of existing products as well as development of new products in line with the product roadmap.

As Technical Manager you will also take a lead role in the development of new products in the wider market inline with the Strategic Plan for the Business Unit.

KEY TASKS:
To lead the day to day activities of the Wakefield Product Management team compromising:
Development Engineers, CAD Engineers and Laboratory Technician.
To be responsible for the appraisal and development of team members in line with Company guidelines.
To maintain individual development plans for all direct reports.

You will liaise regularly with Procurement, Operations, Quality and other teams based in Wakefield to ensure that development of existing and new products fits with the strategies of other departments.

You will also take responsibility for testing competitor products and for summarising the performance of those products to the Sales teams as well as working with Marketing to deliver product training to sales and other teams on new and existing products.

KNOWLEDGE AND EXPERIENCE:
Degree qualified in an engineering discipline
Ability to demonstrate successful delivery of projects with challenging targets
Excellent track record of experience in managing and driving a technical team
Good working knowledge of building and water regulations and of stainless steel welding,
Knowledge of LVD, PVD, EMF directives would be advantageous

COMPLEXITY & CREATIVITY:
You will have strong technical and engineering acumen as well as the ability to identify key issues and bring a problem-solving approach

JUDGEMENT & DECISIONS:
You will be expected to contribute fully and positively with Senior Management to influence and develop the product roadmap for existing and other new products.

OPERATIONAL RESPONSIBILITY:
In addition to achievement of agreed budgets, you will also be responsible for the training and development of staff.

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Production Manager

Andy File Associates are working as a Recruitment Business on behalf of our client with regards this permanent position.

Our client is a well know name within their industry both nationally and internationally. They are looking to increase the their work force due to continued success and are now looking for a 2nd Production Manager to join the team at their production facility in Wakefield.

Summary of role:

• Responsible for manufacturing operations on the Wakefield Site working alongside a second Production Manager
• Responsibility for Health & Safety, quality, target adherence, process adherence.
• Working with the mid-level management team to increase quality and efficiency throughout the plant.
• Driving continuous improvement, innovation and cost reduction.
• Promoting a culture where health and safety is the number 1 priority.

Applicants will need the following attributes and experience to fulfil this role;

Key Responsibilities

• Ensuring adherence throughout the Operation of the Health and Safety policies and working to improve the culture of safety first.
• Strong leadership and people management skills.
• Drive change and operational efficiency across the entire plant.
• Play a significant role in long-term and strategic planning for operations within the plant
• Management of all direct reports to ensure high standards of service and on-going personal development is maintained ensuring direct reports maximise their full potential.
• Working alongside the Quality and Product Management teams to improve product quality and optimise manufacturing cost.
• Overseeing the successful introduction of new products into manufacturing.

Personal attributes

• Honesty, reliability and trustworthiness
• Team oriented
• Experience within pressurised & demanding environments
• Ability to coordinate activities across a large team of people
• Ability to work collaboratively with other functions.
• Effective communication & motivation skills
• Decision making capability
• Proven track record of performance against key performance indicators including quality, delivery and cost
• IT literate with a good knowledge of Excel and ERP / MRP

Education & Qualifications

Educated to graduate level is preferable.

Previous Experience

• Strong experience of manufacturing operations, managing sizable manufacturing facilities of 50+ employees.
• Metal based product manufacturing experience is desirable but not essential
• Experience of successfully leading process improvement using Lean Manufacturing, 5S, TPM, Kanban and other tools/methodologies.

Hours of work – Mon to Thursday 7am – 3.30pm, Friday 7am – 2pm

Benefits

Benefits
Holidays – 26 days plus 8 bank holidays
Pension Scheme
Bonus scheme

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client a Creative Agency are looking to recruit an Exhibition Project Manager to join their team, they continuously and passionately create and execute ideas that make their clients exhibition unforgettable.

The role
– To work on high profile projects Worldwide
– To meet clients requirements to a high standard
– You will be working with lots of suppliers so good organisational skills will be essential
– Take responsibility for the design of any project you are involved in, from initial concept to client delivery
– Take ownership of budgetary financial management
– Travelling abroad will be a large part of the role
– To be able to work well under pressure & work to tight deadlines

Skills and Experience
– Proven experience in a Project Management role
– Experience within the Exhibitions/Events industry
– Excellent organisation skills with the ability to prioritise own workload with set deadlines
– Accuracy and strong attention to detail
– Ability to translate the brief into a great exhibition
– Be energetic & passionate about work
– Competent in Microsoft Word, Excel and PowerPoint
– Budget experience
– Ability to work independently or as part of a team
– Overseas travel experience

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Senior Account Manager (Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity has arisen for a Senior Account Manager to join a successful global events agency.

The role

New Business – working with Client Services Director to put together high profile/budget pitches ensuring they meet the client requirements and are in line with brand.

Client Management – heading up day to day client relationships, understanding client strategy. Leading and facilitating project related meetings.

Project Management – full responsibility for managing the delivery of a portfolio of client projects including large scale and high budget.

Content Development – inspiring creativity and emotional engagement. Organising and facilitating creative meetings, enabling and overseeing creative content solutions for videos & events and supporting material for projects.

Financial Management – full control of all live project budgets and preparation of quotes, working to agreed margin targets with the Client Services Director.

Skills and Experience

– Outstanding interpersonal skills – excellent presenter and confident at communicating at a senior level.
– Good at building relationships
– Organisational skills and attention to detail
– Good stress management
– Autonomous – taking ownership and responsibility
– Leadership – leads by example, establishes trust and respect
– Flexible – ability to adapt in the moment
– Creative and dynamic – think outside the box, challenge the norm
– Ability to work in a team
– Ability to see projects through
– Senior Account Manager or equivalent level event production experience ideally in an agency environment
– Large budget event experience – including international
– Line management experience
– Experience of content development and how to bring alive messaging in a conference environment
– Experience of working with internal communications teams – preferable but not essential
– Experience of video production – preferable but not essential

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BRC Implementation Project Manager

Andy File Associates Ltd are working as a Recruitment Agency on behalf of our client with regards this temporary vacancy

One of the UK’s fastest growing superfood exporters, are currently looking for a Technical/Quality Specialist to assist with a BRC Implementation project in the organisation’s head office. This is an exciting opportunity for a talented professional to work on a diverse and challenging project, for 3 – 6 months.

The Position:

Working alongside the Technical Manager, this person will be the key driver for the BRC Implementation Project in the business.

As the successful Project Manager, you will:

• Work closely with all stakeholders to drive, coordinate and complete a full gap analysis for the organisations business against the BRC regulatory standards
• Develop a BRC project implementation plan.
• Work with internal teams to drive the development and review of a Quality Management system to ensure compliance with BRC regulatory standards
• Communicate the project scope and coordinate the development of a cross functional project team

The Person:

• A qualification in a Technical/Food Science discipline
• Ideally experience in the implementation of a Quality Management System in a FMCG environment
• Strong working knowledge of BRC Regulations.
• The ideal candidate will have 3+ Years’ experience in a Project Management Role
• Experience within the food sector is desirable

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Exhibition Project Manager

Andy File Associates Limited is working on behalf of its client as a Recruitment Agency with regards this permanent vacancy.

Our client is an award winning creative agency specialising in exhibitions and brand experiences, established for over 20 years. They are currently seeking an experienced Exhibition Project Manager from a creative background to join the team to manage and deliver projects to a high standard and within required timescales and budgets.

Job Role

  • To manage client projects to agreed specifications on time and on budget
  • To maintain regular client contact and ensure the client is kept fully abreast of project progress at all times
  • To ensure that all administrative processes and procedures are adhered to and completed in a timely manner
  • Constantly review preferred suppliers in order to ensure that our partners are matched in terms of capability, value, creativity and quality
  • Conduct project meetings to ensure all stakeholders are fully aware of roles, responsibilities and deadlines within each project
  • Deliver and manage client projects onsite and undertake any other travel where necessary
  • Be proactive and solutions-driven on all deliverables, seeking the most cost-effective solutions and suitable contractors
  • Read and understand technical drawings
  • Manage the pre-production (planning) stage as well as the onsite production
  • Whenever necessary, source and negotiate with subcontractors, production suppliers, internal and external supply chain, to ensure each project is successfully resourced, budgeted and managed, and delivered according to Company processes

Skills and Experience

  • Exhibition Project Management experience
  • Exceptional planning, problem solving and interpersonal skills
  • Ability to influence and gain agreement at management and senior level
  • Good analytical skills combined with ability to recognise and implement plans
  • Excellent planning and organisational skills
  • The ideal candidate will be able to hit the ground running, working efficiently within a group or as an individual
  • Demonstrate in depth knowledge and understanding of the global exhibition industry
  • Strong administrative, organisational and time management skills
  • The ability to manage a changing workload, prioritise accordingly and remain calm under pressure
  • Prepared to travel when necessary
  • Excellent communication skills both written and verbal
  • Fully proficient in the Microsoft Suite
  • Good commercial awareness
  • Excellent budget management and negotiation skills

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Licensed Conveyancer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An experienced Licensed Conveyancer (Residential Conveyancing) is required by our client based in the heart of Manchester City centre. You will be managing your own caseload and will ideally have proven extensive experience of transactional residential conveyancing in a variety of technical aspects..
Experience working at volume levels on computerised case management systems is essential as is the need to prioritise an ever changing workload and the ability to work well in a fast paced environment. This is an exciting time to join this expanding organisation where you will have the opportunity to gain ongoing development and training with the UK’s leading residential conveyancing business.

Please note that should you be successful following your interview the following checks will also be conducted:

Employee screening checks to include CCJ, DBS

 

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Qualified Fee Earners, Residential Conveyancing

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is one of the UK’s leading residential conveyancing organisations based in the centre of Manchester within easy walking distance of excellent public transport links. As a result of expansion due to increased instructions, they are looking to recruit a number of experienced qualified Residential Conveyancing Fee Earners who can handle a variety of transactional work on residential matters.
You will need to be IT literate and able to work in a fast paced team environment on your own caseload utilising computerised case management systems.
If you are looking to join a large reputable organisation with excellent job security, career development and progression with the opportunity to earn bonus on top of your salary then please apply now!

Please note that should you be successful following your interview the following checks will also be conducted:
CCJ, DBS

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Project Manager (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity to further develop your career within the exhibitions industry has arisen for a Project Manager to join their team, planning, and executing multiple international exhibition projects simultaneously. Managing the supply chain and bringing work forces together to produce the highest quality full turn-key service for all clients. Controlling multi-million pound annual budgets.

To be successful in this role the ideal candidate will have,

• Proven experience in a Project Management role
• Experience within the Exhibitions/Events industry
• Excellent organisation skills with the ability to prioritise own workload with set deadlines
• Accuracy and strong attention to detail
• Ability to translate the brief into a great exhibition
• Be energetic & passionate about work
• Competent in Microsoft Word, Excel and PowerPoint
• Budget experience
• Ability to work independently or as part of a team

Salary
This is a full-time role, offering a competitive salary, depending on experience, plus benefits.

Hours of work: Monday to Friday, 9.00am – 5.30pm. However, candidates will be required to work evenings, weekends and public holidays as necessary to meet deadlines, event schedules and the demands of the business, including overseas travel as required.

If you are looking for a new exciting opportunity & have worked within the Exhibition & Events industry contact Kelly to discuss in more detail 01142 870 457.

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Exhibition Project Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client a Creative Agency are looking to recruit an Exhibition Project Manager to join their team, they continuously and passionately create and execute ideas that make their clients exhibition unforgettable.

The role:

• To work on high profile projects Worldwide
• To meet clients requirements to a high standard
• You will be working with lots of suppliers so good organisational skills will be essential
• Lead exhibition pitch processes through design and proposal content
• Take responsibility for the design of any project you are involved in, from initial concept to client delivery
• Take ownership of budgetary financial management
• Travelling abroad will be a large part of the role
• To be able to work well under pressure & work to tight deadlines

To be successful in this role the ideal candidate will have,

• Proven experience in a Project Management role
• Experience within the Exhibitions/Events industry
• Excellent organisation skills with the ability to prioritise own workload with set deadlines
• Accuracy and strong attention to detail
• Ability to translate the brief into a great exhibition
• Be energetic & passionate about work
• Competent in Microsoft Word, Excel and PowerPoint
• Budget experience
• Ability to work independently or as part of a team

If you are looking for a new exciting opportunity & have worked within the Exhibition & Events industry contact Kelly to discuss in more detail 01142 870 457.

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Project Manager (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy

Our client is looking for a project manager from within the exhibitions industry with a design background to join the team to undertake whole projects from proposal to exhibition to strict timelines and on budget.

As Project Manager you will be responsible for, although not limited to:
• Communicating with all stakeholders – internal and external
• Produce and manage detailed project plans including design and technical plans
• The project budget and so all costings must be accounted for and reviewed for approval by the project Director and client to ensure the clients project can be completed profitably as per quoted prices
• Client liaison ensuring relationships are maintained, especially whilst on site
• Working as a team with other members to ensure a smooth execution of the project
• The accountability of the project and develop and deliver progress reports
• Carrying out all of the above and other responsibilities that may be required adhering to and as a representative of the client.

The role requires the following essential experience:
• Candidate must be of a design background
• Possess 3D design skills with software packages, preferably Vectorworks and Artlantis
• Have proven project management or organisational skills
• Clean driving license

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CAD Production Manager (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity has arisen for a highly motivated individual to head up a Production CAD/CNC Joinery team.

The role
• Proactively manage the workload to ensure uninterrupted work flow of the production facility
• Preparation of working drawings, graphics layouts and stock item pick lists for the manufacturing process from supplied visuals, concepts, briefs, sketches and existing Vector Works files into large scale print outs using AutoCAD
• Prepare CAD models to ensure the highest sustainable yield when utilising the CNC machine and optimisation of production
• A highly proficient knowledge of AutoCAD
• Provide clear and accurate advice on methods of construction and have a working knowledge of exhibition joinery
• Manage the control and distribution of drawings internally and externally where applicable
• Work closely with Production, Graphics, Design and Project Management to ensure margin protection and offer technical support where necessary
• Organise past projects into an easy to use library for year on year recall
• Promote fresh and innovative thinking towards client solutions
• Regularly liaise with the Senior Production Team Leader and the workshop team
• Quality control on shopfloor – liaison with shopfloor workers, making sure they have all information required to standards set by our Manager, control drawings etc, making sure the workshop staff understands each detail and crosschecking that production is correct and in accordance with information provided
• Management and development of the CNC / CAD team to ensure output matches the growth of the department

Bilingual Commercial Services Export Coordinator (Dutch/English)

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. They are currently looking to recruit a Commercial Services Coordinator.

The purpose of this role is to manage the sales order process for accounts in the International regions including liaison with i) Legal in terms of Contract validation ii) Finance to ensure that credit facilities are in position iii) Operations and Logistics regarding stock outs and product availability iv) Engineering/Compliance to ensure that certification is in position and v) External customs bodies to ensure that the correct paperwork is in position to facilitate shipment, pre shipment inspection and customs clearance.

The role also has commercial responsibility for the recovery of costs associated with a sales order and to ensure that in conjunction with the Business Analysts and Finance teams revenue targets and deadlines for the International region are achieved.

Key Responsibilities:

Ensure that sales orders submitted for the region are processed in line with partner requirements from receipt of the order to the point of delivery aligned with internal constraints and Channel expectations.
Ensure that sales forecasts for the region are managed in line with sales order input.
In conjunction with Product Management, Engineering and Compliance ensure that country specific product compliance is in position to facilitate shipment and subsequent revenue targets are met
Successful preparation and negotiation of documentation presented against all types of Letters of Credit
Managing the global business Localisation process
Maintain a review of Distribution Agreements for the region in conjunction with Global Commercial Services Manager
Manage coordination of the sales order process in conjunction with the partner and the Channel Sales teams

Experience:
Strong experience in a Customer Service/Sales Order Process role
Knowledge of CRM & ERP systems

Education & Qualifications:

Minimum 5 GCSE’s including Maths and English
Member of the Institute of Export (highly advantageous but not essential)
Proficient in negotiating Letters of Credit (highly advantageous but not essential)
High level of COGNOS andExcel skills
Fluency in Dutch as well as English is essential (written and verbal)

Full training will be provided and our client takes great pride in their provision of internal and external coaching, training and development programmes.

Working hours: Monday to Friday 9.00am – 5.00pm
Benefits include: 26 days holiday + 1 extra day for your Birthday and Bank Holidays, Pension Scheme, BUPA etc.

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Business Development Manager – Benelux

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider are looking to recruit a Business Development Manager/Account Manager Benelux region. The role offers an excellent basic salary €60-65,000 + Bonus, €6,000 Car Allowance together with full benefits package.

Key Responsibilities:

  • Contribute to revenue growth and market share increase in Holland & Belgium
  • Assist in recruiting and managing Channel partner base to ensure robust coverage for each country, making sure that the partners are suitably educated and motivated to sell the clients functionality and systems.
  • To strive to operate in line with our clients values and ways of working at all times.
  • Monthly, Quarterly & Annual maximisation of revenue opportunities detailed in a strategic pipeline across the complete client product portfolio.
  • Achieve budgeted revenue targets in excess of €4m
  • The role will involve travel across the designated region.
  • Deliver sales development objectives including GTM initiatives, contracts & campaigns

Experience:

Experience of channel management and account development across Benelux
Demonstrate the ability to maintain price and margin levels through negotiation, excellent partner management and market understanding.
This role will also involve recruitment of a new direct partner and direct management and development of key Dealers & SI’s

Education & Qualifications:

Demonstrable business development & sales experience, ideally in education or technology sectors. Program / Project management skills, and the ability to maintain focus on multiple projects in a dynamic and challenging international environment. Independent, creative and have passion for sales.
Excellent written and spoken English, Dutch & French

Location:

This role will be based in Holland

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Senior Salesforce Developer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. They have headquarters in Blackburn, Lancashire, England and in the U.S. in Atlanta, Georgia.

Key Responsibilities:

Leading the Salesforce development team from a technical and best practice perspective supporting the development team from a managerial and training aspect. Working as part of an experienced and skilled IS team focusing on internal business applications developed on the Salesforce.com platform, supporting the business in day to day activity, developing new functionality and systems.
Responsible for the building and maintaining of the development team on a day to day basis
To train and support developers on the Salesforce platform.
Introduce and maintain sustainable methodologies for development and support within the SF platform.
Development and support of off platform systems.
To communicate effectively within the development team to ensure successful code development and release.
To contribute to the successful completion of the growing number of Salesforce-related projects.
Working closely with end users to identify and understand requirements in order to effectively produce required functionality.
To provide day-to-day support to users and re-sellers on the use of the system and software packages created in-house, optimising and refactoring existing code investigating and fix defects and other issues.
Ensure all coding is above standard and fully tested before releasing to users.

Experience:

Excellent grasp of Salesforce across the board
Highly motivated development orientated background.
Ability to understand wider business goals and objectives.
Excellent problem solving capabilities that can be applied to real situations.
Excellent communication with the business.

Education & Qualifications:

Degree level (equivalent) or higher in programming or computer science related subject.
You will have come from a technical background.

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Channel Marketing Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider is looking to recruit a Channel Marketing Manager to work with the International Marketing and Sales functions.

Key Responsibilities
You will build profitable relationships with reseller and vendor partners in order to execute an on-going programme of marketing activities to support the growth of the business, on time and to budget.
To strive to operate in line with our Values & Ways of Working at all times.
Geographical scope Europe mainly but the team also cover Central Asia, Middle East and Asia Pacific
To collaborate with the sales team to agree effective channel plans which provide added value activities and seek out new opportunities for cross selling
Network with channel partners to proactively seek opportunities to influence channel sales through the creation of value propositions and messaging ensuring competitive advantage is communicated throughout to increase brand exposure and maximise the value from the allocated budget.
Manage key strategic company led events within the international region
Understand how the company’s USP’s and value propositions can be amplified within the channel.
Manage/drive participation in day to day running of partner programmes to ensure buy in and engagement and that promotional initiative and activities provide a good return on investment
Management of the budget, including accurate forecasting and reporting.

Experience:
International Channel marketing experience is eseential
Solid understanding of channel marketing programs and strategies
Good presentation and written abilities together with digital marketing experience
Project Management experience, for the purpose of maintaining partner timelines and milestones
Vibrant and energetic attitude, willingness to perform and get things done
Ability to negotiate mutually beneficial marketing opportunities with potential partner organizations
Ability to operate with a customer focused/partner advocate mindset
Solid analytical skills regarding return on investment and KPIs
Skills in complex problem solving, judgment, critical thinking, creative thinking and decision making.
Experience and ease with external facing communication (both written and verbal)
Strong communication, experience of working within matrix structures

Education & Qualifications:
Marketing degree or equivalent

This role will involve occasional European travel.
Experience in Spanish, Italian or Nordics languages is highly advantageous

 

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Project Manager (Translation)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is a well established and well regarded company that has grown steadily over the last 15 years and has realised long term strategies, to attract national and international household-name clients. They require a confident, experienced Project Manager (focusing on Translation) to manage the increase in our workload. This is an excellent opportunity for someone who feels they are ready to play a big part in the future of a small, but growing business. You will report directly to 2 Directors and they will be expecting someone who can bring above average Project Management skills and excellent experience.

Day to Day role

– Managing the full translation process – from beginning to end (experience in this is crucial); quotations, finances, order taking, research, assigning and managing translators, proofreaders, art-workers and other experts, proofing, reviewing, checking, researching, delivery. Also customer service, costings, quality control,
– Managing multiple projects effectively, from small ‘minimum charge’ jobs to word counts in the hundreds of thousands – all at the same time,
– Following strict processes and recording in a detailed manner,
– Managing clients accounts who place daily orders with extremely quick turnarounds (often within hours)
– Talking to new and existing clients; explaining our services in a comprehensive manner
– Finance; managing budgets, project margins, etc.

Required attributes

– Must have a eye for detail and consistency is an absolute must (you can never be too picky when it come to quality and consistency),
– High levels of efficiency and working out strategies to increase efficiency and ultimately increase job margins without sacrificing quality or excellent customer service,
– Client handling; retention, customer satisfaction, ensuring customers’ needs are met even when they are unusual, whilst still sticking within our process guidelines,
– Confidence to speak up and make suggestions.

You need to be/have:

– Self motivated, innovative, forward thinking (spotting opportunities and challenges),
– Good communication skills; comfortable in bringing clients on board to the company, or explaining a work concept, with your style, enthusiasm and knowledge (phone, email and face to face),
– Understanding and using communication with different people; customers, with other staff (clearly and concisely so that things will not be misinterpreted), the managing partners in the firm; justifying yourself without being defensive,
– Willing to admit your own mistakes and learn from them,
– Exceedingly organised!
– Good time management of yourself and others,
– Comfortable in making decisions – knowing when to go it alone and when to get the backing of your Team Leader,
– Native-level English ability required,
– Other language highly preferable (possibly proof-reading and small elements of translation),
– Knowledge of the structure of language and translation / localisation; why we do what we do and the best way to utilise foreign languages for the benefit of our clients.

IT

– Trados experience is advantageous but not essential,
– You need to be fully IT literate across all the usual plus any other good stuff you can bring,
– You need to be able to handle any file type / system that a client works with; artwork, coding, etc.

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Contracts Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent vacancy.
Job Specification

Coordinate and manage various installation contracts which value between £20k – £500k working with schools, local authorities and businesses
Manage installations teams on work throughout the UK, inspiring and motivating the teams to do
Locate, evaluate, select and manage sub contractors when required
Organise skills training for the installation teams
Maintain, review & develop H & S & quality systems & procedures
Pre start contract meetings
Check & sign off completed contracts
Advise on costings
Manage the supplier business relationships to ensure that all operational agreements are delivered to the maximum
Manage communications between key business functions including installation teams, sales, design and finance ensuring that all activities are integrated.
Be an ambassador of the company at all times
Person Specification

Ability to manage multiple projects and deadlines
Must have H+S Qualification (IOSH or NEBOSH)
Excellent communicator
Innovating
Ability to develop relationships
Ability to motivate and inspire others
Ability to successfully use IT facilities and systems, such as Microsoft word and excel
Confident
Self motivated
Prepared to undertake a lot of travel with some overnight stays
Commercially aware
Experience

Proven supervisory/managerial experience (managing people)
Proven experience and success in project management
Experience in cost control
Experience in creating Risk Assessments, Method Statements and safety plans
Strong IT skills

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Service Delivery Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this Permanent vacancy.

Our client is looking for an experienced, capable and commercially aware Service Delivery Manager, you will be able to manage multiple customers and balance priorities accordingly. You will deliver an exceptional service to strategic customers, exceeding SLAs and ensuring Continual Service Improvements.

You will have experience of managing senior client relationships, preferably in a real-time software environment, backed up by sound technical and/or product/business-process knowledge.

Experience of service delivery/service management gained in a commercial, outsourced or multi-vendor environment is highly desirable. Experience of bespoke and packaged software development and application support would be advantageous.

You will have:

• Experience of Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve SLA’s/KPI’s and support growth together with the experience to reinforce best practice in Incident, Problem and Change Management.

• Experience of managing, motivating and developing staff and contractors to ensure efficient and effective delivery whilst maintaining and developing customer relationships

• Knowledge to act as the escalation point for allocated customers whilst working closely with applications support, database administrators and software developers to ensure appropriate response and timely resolution to production incidents. Where appropriate, take a hands-on approach to incident resolution locally.

•Management experience on operational costs and maintaining company financial controls ensuring contract profitability and ensuring that delivery against agreed operational procedures to ensure quality and consistency of Service.

•Provision of monthly reports, analytics and execution of delivery meetings to customer requirements for contract monitoring

•Resource management to ensure consistent delivery

• Champion group culture with all staff, customers, partners and suppliers, to create and enhance awareness and appreciation of our client’s brand

• Experience of managing and coordinating software releases and upgrades to live systems, including application upgrades, database upgrades, disaster recovery testing

Successful candidates will be able to demonstrate the following experience and competencies:

• Experience working in an IT Service Delivery management capacity
• Experience of supporting business critical enterprise solutions
• ITIL Foundation V3 qualified
• Degree/Management Qualification or equivalent experience
• Relevant experience in a similar role
• Experience of management of controls of budgets
• Excellent communication skills
• Experience of design and implementation of new service processes and

Continual Service Improvement
• Experience in Best Practice Approaches
• Understanding of ISO Or FDA Standards/Regulations

An understanding of the following would also be advantageous (but not essential):
• Application support
• SQL and Oracle databases
• MS Sharepoint
• Project Management (Prince 2)

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