Bilingual Commercial Services Export Coordinator (Dutch/English)

  • £20,001 - £30,000
  • Blackburn
  • This position has been filled.
  • Salary: £23,000 - £24,500 depending on experience
  • Hours: 9am to 5pm, Monday to Friday

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. They are currently looking to recruit a Commercial Services Coordinator.

The purpose of this role is to manage the sales order process for accounts in the International regions including liaison with i) Legal in terms of Contract validation ii) Finance to ensure that credit facilities are in position iii) Operations and Logistics regarding stock outs and product availability iv) Engineering/Compliance to ensure that certification is in position and v) External customs bodies to ensure that the correct paperwork is in position to facilitate shipment, pre shipment inspection and customs clearance.

The role also has commercial responsibility for the recovery of costs associated with a sales order and to ensure that in conjunction with the Business Analysts and Finance teams revenue targets and deadlines for the International region are achieved.

Key Responsibilities:

Ensure that sales orders submitted for the region are processed in line with partner requirements from receipt of the order to the point of delivery aligned with internal constraints and Channel expectations.
Ensure that sales forecasts for the region are managed in line with sales order input.
In conjunction with Product Management, Engineering and Compliance ensure that country specific product compliance is in position to facilitate shipment and subsequent revenue targets are met
Successful preparation and negotiation of documentation presented against all types of Letters of Credit
Managing the global business Localisation process
Maintain a review of Distribution Agreements for the region in conjunction with Global Commercial Services Manager
Manage coordination of the sales order process in conjunction with the partner and the Channel Sales teams

Strong experience in a Customer Service/Sales Order Process role
Knowledge of CRM & ERP systems

Education & Qualifications:

Minimum 5 GCSE’s including Maths and English
Member of the Institute of Export (highly advantageous but not essential)
Proficient in negotiating Letters of Credit (highly advantageous but not essential)
High level of COGNOS andExcel skills
Fluency in Dutch as well as English is essential (written and verbal)

Full training will be provided and our client takes great pride in their provision of internal and external coaching, training and development programmes.

Working hours: Monday to Friday 9.00am – 5.00pm
Benefits include: 26 days holiday + 1 extra day for your Birthday and Bank Holidays, Pension Scheme, BUPA etc.

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Tagged as: Deadlines, Dealing With Enquiries, Professional Phone Manner, Project Management, Sales order processing