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Senior Claims Broker and Team Leader

Why choose our client?

Established in 1953, our client are a multi award winning Insurance Broker. They are one of the top 100 Independent Insurance Brokers in the Country and offer a comprehensive client service including claims handling and full market access. In 2019 our client joined Radius Payment Solutions, who are a leading Global Fleet Management Company offering services in the Fuel, Telematics, Telecoms and Insurance industry.

  • 24th in UK Top Track 100 company
  • Rapidly expanding global company with an entrepreneurial mindset
  • Internal talent development programme
  • Secondment opportunities to work in our international offices
  • Innovative, technology driven culture

 

Our client is looking for a driven Senior Claims Broker & Team Leader to join their Insurance team. The goal of the role is to ensure the Claims Department provides a high quality and reliable claims service to our customers and colleagues, as well as ensuring the department runs well and efficiently and supporting team members.

 

What will you be doing as Senior Claims Broker and Team Leader?

Management:

To deal with high premium complex or problematic clients providing superior service

To train members of the team on designated files and specialised areas

To carry monthly out one to ones and appraisals of staff

To manage department workflows

To complete file audits

To act as a referral point on claims matters with management

To maintain post counts, workflows, delegation of new clients and implement any procedure changes

 

Claims Handling:

Upon receipt of new claim notification check that the appropriate cover is in force prior to notifying insurers. If cover is in doubt refer immediately to the Director

Ensure day to day handling of claims, that all aspects of a claim are considered at all times and that any implications taken in to account when deciding the appropriate course of action. Keep all relevant parties informed

Issue prompt acknowledgement in respect of all new claims

Create entries and update financial records on TAM

Produce and present reports, registers and statistical information as and when required by clients, service inspectors, insurers or colleagues. This will include weekly claims update for Service Inspectors and Broking Staff, the production of quarterly claims analysis and attendance at quarterly claims meetings

 

What experience / skills our client is looking for?

Knowledge of FCA rules and guidelines relating to commercial/private customers

Knowledge of general insurance and its underlying legal principles

Knowledge and understanding of relevant policies dealt with

Willingness to continue to develop knowledge of insurance, claims and related issues through formal and informal learning both internal to the firm and externally

Supervisory and appraisal skills

 

What benefits does our client offer?

Competitive Salary (dependent on experience)

Excellent training and coaching

Friendly & supportive team working environment that encourages opportunities for self-development

Fantastic opportunities for ongoing development and progression

Annual salary review

22 days holiday plus bank holidays

Company sick pay, life assurance and pension

Local and online discounts including discounted restaurants, travel, entertainment tickets with BenefitHub

Employee Assistance Programme

 

Debra Foster's Job Enquiry Form

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Senior Web Developer

Andy File Associates Limited are working as a Recruitment Agency with regards these permanent position

Our client growing design agency working with some global names and they are looking for a Senior Web Developer.

This role has a varied skill set but the main focus will be on Website Development:

• Umbraco or similar .Net experience
• HTML(5)
• CSS(3)
• JavaScript & jQuery (basic)
• Responsive frameworks (Foundation and Bootstrap)
• MVC Razor

Server Management

• IIS 8.5 inc. URL Rewrite, domain binding and SSL certificate installation.
• SQL Server (for Umbraco)
• MySQL (for WordPress)
• Windows updates installation, inc. server reboot out of hours.

Domain Management

• DNS Setting and updating records
• Email mailbox creation and management

Other duties

• Internal server management
• Cloud backup of server
• Emails account with Central Technology
• Assist with any IT issues.

 

Martin Gowland's Job Enquiry Form

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Senior Customer Service Agent

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Main duties will involve:

– Working with the CEO to set standards for the company.
– Working with company’s protocols to achieve top quality customer service, and to reach set goals.
– Gaining comprehensive knowledge of products on offer, and how best to promote campaigns to gain maximum profit.
– Making and answering phone calls, and any other correspondences to new and existing customers

You will have:

– Exceptional customer service and communication skills, including a good telephone manner.
– The ability to work calmly under pressure, and have a professional approach at all times.
– A good eye for detail, especially within letter writing and grammar.
– Good keyboard skills and computer literacy.

 

Martin Gowland's Job Enquiry Form

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Saw and Stockyard Supervisor

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Summary of Main Duties and Responsibilities:

1. Supervise all aspects of stockyard control.

• Receive all incoming deliveries, unload & allocate to correct department or
area, including weighing and matching material to paperwork.
• Loading of all hirework goods.
• Loading of all material to sub contract suppliers, including grinding.
• Manage and complete all related paperwork.
• Responsibility for all visiting HGV’s & drivers on site.

2. Supervise material transport in and around the stockyard.

• Control timely entry of material into forge, with assistance from forge
personnel marking up required materials.
• Monitor all material or work in progress on stockyards and roadways and
ensure un-delayed progression through production.
• Responsibility for paperwork control & booking up of relevant operations.

3. Manage all aspects of sawing department.

• Ensure timely and accurate execution of all cutting instructions.
• Issue orders & manage sub contract cutting services as required.
• Responsibility for paperwork control & booking up of sawing operations.

4. Responsible for health and safety in the saws shop and stockyard area

• Supervision of daily fork lift truck inspection system in area.
• Keeping area up to standard with weekly EH&S inspections
• Ensure all personnel in area are working safely.

5. Management of metal scrap system.

• Control collection & segregation of all scrap.
• Completion of all paperwork associated with scrap and regular
communication with Finance department
• Ensure timely removal of high value scrap to appropriate customer.

6. Supervision of personnel in department

• Organisation of holidays and cover and manning levels including
recruitment
• Completion of weekly pay timesheets
• First level disciplinary issues

Essential:

Basic understanding of managing a stockyard
Basic understanding of sawing operations
Basic knowledge of the operations carried out by all production departments.
Good Health and Safety awareness
Good level of IT literacy

Desirable:

Management abilities and experience of management techniques although training can be given
IOSH

Additional Information:

The stockyard is outside and the role will require activity outside at all times of the year.

Hours of work, Monday to Friday 8.15am to 4.30pm, Monday to Thursday, 4.00pm Friday, (37 hours per week), there maybe unpaid overtime associated with this position and the job holder should be flexible with hours of work.

Andy File Job Enquiry Form

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Hose Assembly Supervisor

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Objectives of post:

To ensure hose assembly orders are completed in accordance with customer requirements to agreed timescales and all procedures strictly adhered to

Ensure H&S Procedures are adhered to

Supervise a team of hose technicians

Delegate orders to the team ensuring on-time completion

Daily checks of hose machinery in accordance with H&S Regulations

Ensure all H&S Procedures are adhered to

SOP Audits and regular spot checking of all processes

Responsibility for ensuring final checks done before despatch and that 1st off processes are adhered to

Assembly of hoses to customer specifications using a range of machinery including cutters, swagers, skivers, lifting equipment

Regular communication with the internal sales team and also the customer

Continuous Improvement drives

 

Debra Foster's Job Enquiry Form

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Business Development Manager (Exhibitions & Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is well established within the Exhibitions & Events industry, they design and build award-winning custom-built exhibition stands throughout the UK & Worldwide.

Due to continuing success our client require a Business Development Manager whose responsibilities will include,

The role:

  • Sourcing of new potential sales leads from cold calling through to delivery of brief document
  • Responsible for various sales reporting procedures
  • Manage extensive client database and everything else involved in the creation of new sales leads
  • Show marketing at large international exhibitions all over the world forms an important part of this exciting opportunity

The candidate:

The role is very much sales driven and an essential part of that will be to cold-call on prospective new companies both internationally and in the UK, and looking for other ways to develop new business opportunities. You must have a high level of entrepreneurial flair and enjoy the challenge of new business and the big win, be self-motivated, organized, self-disciplined, and have strong interpersonal and communication skills to present to clients face-to-face and to build effective relationships at all levels.

If you have worked within the Exhibition & Events Industry, have Business Development/Sales experience and are looking for a new exciting opportunity contact Kelly to discuss further 0203 589 3449.

Tim Garrod Job Enquiry Form

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