Senior Customer Service Agent

  • FT Perm
  • Sheffield, South Yorkshire
  • £22,000 - £24,000 USD / Year
  • This position has been filled.
  • Salary: £22,000 - £24,000

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Main duties will involve:

– Working with the CEO to set standards for the company.
– Working with company’s protocols to achieve top quality customer service, and to reach set goals.
– Gaining comprehensive knowledge of products on offer, and how best to promote campaigns to gain maximum profit.
– Making and answering phone calls, and any other correspondences to new and existing customers

You will have:

– Exceptional customer service and communication skills, including a good telephone manner.
– The ability to work calmly under pressure, and have a professional approach at all times.
– A good eye for detail, especially within letter writing and grammar.
– Good keyboard skills and computer literacy.

 

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Tagged as: Customer Service, Team Leader