Quality / Test Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent vacancy.

An exceptional opportunity in a fast growing international company for an experienced Quality Manager with significant career aspirations.

About the company

Our client is a dynamic technology and service driven company operating in exciting international markets.

The company is entering a rapid growth phase and is now seeking to expand its operational management and to support and enhance these opportunities. They represent a rare and exciting company for talented and ambitious people.

The Quality & Test Manager will be responsible for all product quality and test activities. The role covers all aspects of testing of our client’s range of oil quality products – hardware products and software applications – with the constant objective of maintaining and driving the very highest industrial mission critical reliability and quality of all our products.

The role will require

• A relentless and uncompromising approach to quality across all product development activities and product production.
• Development, implementation, maintenance and evolution of aggressive testing of all products, both during their development and when in production.
• Provide constructive and detailed feedback and support for the development teams and contribute to initiatives to improve software and hardware quality throughout the development lifecycle;
• Leading initiatives to introduce automated and/or customised testing tools, and managing any external suppliers to deliver such tools where necessary;
• Identifying and managing outsourced testing services where beneficial;
• Integration and verification of software & hardware builds into complete products for testing;
• Producing high quality candidate release documentation, and in conjunction with the Customer Support Team, end user documentation for the products;
• Liaising with the Customer Support Team to clearly understand how our customers use our products and gain a deep insight into how our products should perform, providing constructive feedback to the development teams.

The successful candidate will possess the following skills, qualities and experience:

• Our client is a fast paced, rapidly growing company and it is essential that the successful candidate has the determination, experience and abilities to deliver products of the best possible quality in such an environment;
• An uncompromising approach to quality with a mind-set that looks for problems and issues and the challenges that products must face and live within in the real operational world where they must operate faultlessly for years;
• Extensive experience and a deep knowledge of Integration and testing of electronic products that combine software and hardware to deliver its functionality.

Daniel Owen's Job Enquiry Form

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Lead Process Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for a highly experienced Senior Process Engineer to join their team as a Lead Process Engineer, which will be based in Sheffield. For this role, you will be working within the process engineering team responsible for managing a team of 5 staff and working with technology managers to design, build and commission their systems. You will also be required to support company safety, quality and regulatory approval functions.

The successful candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary.

What will you be doing?

• Responsible for managing a team of 5 Process Engineers on the design of process plant that meets customer specifications taking into consideration technical and economic feasibility. Be responsible for documentation review

• Developing process design documents such as PFD’s, Process Calculations and P+ID’s

• Responsible for the correct specification of process plant equipment and identifying reliable suppliers. Generation of process plant bill of materials including equipment, valve and instrument lists

• Assisting the process design safety studies such as HAZID, HAZOP, LOPA and Action response reports

• Developing company technical literature including writing operational and maintenance manuals, acceptance testing procedures and risk assessments, maintenance procedures and risk assessments and compiling supplier information for technical files.

• Develop plant compliance documentation such as flammable gas safety reports, pressure safety cases, general and specific risk assessments and specialist compliance reports.

• Assisting group technology transfer with such tasks as commissioning test procedures, mechanical design reviews and control design reviews.

• Develop plant operation and control philosophies including process descriptions, control logic drawings, shutdown strategy, alarm lists and loop check sheets.

• Develop company technology by designing internal test apparatus and writing test apparatus operating procedures and risk assessments.

What are we looking for?

• Chartered Engineer degree qualified Engineer (preferably Chemical or Mechanical)

• Chemical Engineering experience is desirable

• Organisational and reporting skills

• Analytical and problem solving skills

Advantages

• Knowledge of compressed gases, pressure systems and Pressure Equipment Directives as well as other relevant legislation applicable to the UK, Europe and the USA

• Knowledge of ATEX Directive and other legislation related to explosive atmospheres

• Familiarity with process control via PLC systems

• Familiarity with Safety Integrated Systems and SIL calculations

Benefits include

Competitive salary

Pension payable of 5% contributory after 3 months.

25 days holiday plus stats. and many other benefits

Anne Braithwaite Job Enquiry Form

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Mechanical Technician

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

The role

– Perform maintenance, upkeep and cleaning of company’s technology, pipelines and components, including, but not limited to preventative routine and non-routine maintenance, major/minor repairs as required to tanks, valves, piping, control panels, measurement equipment and any other parts related to the technology.

– Help to repair and fault find on equipment when needed.

– Check equipment and operating systems and correct wherever necessary.

– Be required to keep accurate records such as work activities, tasks carried out, parts used, etc.

– Assembly and disassembly of hydraulic/pneumatic circuitry.

– Be able to set up apparatus for in-house pressure and temperature testing.

– Use hand tools like power tools and rigging equipment daily.

– Handle simple and complex medium weight industrial equipment.

– Comply with company safety guidelines and procedures.

– Comply with company and customer regulations and policies.

-Experience of welding would be a valuable attribute

The candidate

– A strong background within mechanical engineering – including repair

– A technician’s background with experience of using hand and power tools

– Must be physically fit, able to lift medium weight equipment and spend a large amount of the day standing and walking

– Must able to interpret technical drawings and P&ID documentation.

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Stack Assembly Technician

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking for an experienced Stack Assembly Technician to join their team based in Sheffield.

What will you be doing?

  • Precision manufacture and build of stacks
  • Assisting with pressure tests of stacks
  • Stock control
  • Quality control of stack components
  • Cleaning of components
  • Maintenance of machines
  • This list is not comprehensive and the job holder will also be expected to support other business units as and when required

 Essential experience and qualifications

  • Experience working in a manufacturing environment
  • Keen eye for detail
  • Experience in working from detailed technical drawings
  • Experience in working with machinery

Desirable experience

  • Working to conflicting deadlines
  • Ability to work independently, planning and prioritising own workload

 Further Details

  • Report directly to the Stack Production Manager
  • Training will be given to the successful candidate before the role commences
  • Training will include but not be limited to Health and Safety requirements, company policies and procedures and specific job role training
  • The successful candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary

Benefits
Competitive salary
Pension payable of 5% contributory after 3 months
25 days holiday plus stats

Lucy Coyne's Job Enquiry Form

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Factory Acceptance Test Technician

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client based in Sheffield is now looking for an experienced Factory Acceptance Test Technician.  As a test engineer you will be testing and calibratating our clients units to ensure they are operating correctly and producing before they are finally commissioned onto site.

You will have a strong work ethic and be highly proactive as this is the key to ensuring deadlines are met and the units are delivered on time to the customer.

What will you be doing:

Duties:

  • Pressure testing various components, equipment and piping within the units using compressed gas and various pumps.
  • Calibrating instruments and equipment to ensure they are providing correct data.
  • Testing that the software on the units is functioning correctly e.g. to ensure they will shutdown immediately if any leak is detected.
  • Assisting the assembly team in manufacturing the units

What are we looking for:

  • NVQ or HNC in Engineering or equivalent.
  • Experience of electrical work and using circuit diagrams and technical drawings
  • Experience of Process and Instrumentation Diagrams
  • A strong Technical or assembly background
  • H&S conscious
  • Excellent timekeeping

Highly advantageous:

  • Knowledge of pressurised systems and ISO Accredited systems
  • Experience of completing test reports and job checklists

Benefits:

Competitive salary + additional day rate when working away
25 days holidays + Stats
Pension payable of 5% contributory after 3 months

Lucy Coyne's Job Enquiry Form

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Quality Engineer, Systems Based

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking for a systems based Quality Engineer to join their busy team based in Sheffield. They are looking for someone who is dynamic and proactive with a positive ‘can do’ attitude.

My client is willing to provide any additional training and development required for the right person, although experience in ISO9001:2015 is essential.

Role Objective
The aim of this position is to manage the development of quality activities to obtain reliable products on time with the required quality, working to accredited QMS ISO9001: 2015, ISO14001 and OHSAS18001 in order to meet internal requirements and deadlines.

Specific Responsibilities & Main Tasks
Working to accredited Quality Management System ISO9001: 2015
Internal auditing against the Quality Management System
Support the development of the Business/Quality Management System
Support the team in New Product Introduction by providing the necessary quality information.

Knowledge and Education
A motivated and versatile systems base quality engineer with a broad technical background within quality.

Work Experience
Proven experience as a systems based quality engineer/technician

Advantageous Skills and Competencies
Knowledge of quality systems ISO 14001, OHSAS 18001

Benefits
Competitive salary depending on experience
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats

Lucy Coyne's Job Enquiry Form

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Document Controller

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking to recruit an experienced Document Controller to join their busy Quality team based in Sheffield, this role reports into the Quality Manager.

The Job:

  • Responsible for the companies controlled documents and records
  • Support company functions with preparation, compiling, circulation, change control and storage of technical documents
  • Ensure documents are issued in agreed format
  • Review document revision dates and facilitate their timely updates
  • Respond to internal and external requests for technical information
  • Set up file structure at the start of each new project
  • Follow project documentation throughout, interacting with departments to predict and co-ordinate document deliveries
  • Prepare technical documentation packs for customers
  • Maintain technical files with commissioning and maintenance reports
  • Documents & systems include; manuals, datasheets, certificates, procedures, reports, risk assessments, studies, technical drawings and diagrams, production records etc.

The Candidate:

  • You will be educated to degree level or have experience working in a similar role within a quality environment
  • Experience of management systems (Quality, H&S, Environmental)
  • Strong organisational and reporting skills
  • Highly organised and adaptable

Benefits

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

Anne Braithwaite Job Enquiry Form

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Trainee Field Service Technician

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client based in Sheffield is now looking for a trainee field service technician to join their growing field maintenance engineering team with a view to progressing their career as a Field Service and Maintenance Engineer.

You will be given full training with a genuine opportunity to progress.

What are we looking for:

  • You will be able to demonstrate good safety practice
  • You must have a full clean UK Driving Licence
  • Be willing to travel in the UK and abroad to include stays away
  • Assist with and carry out mechanical and electrical duties
  • Work well within a team
  • Have excellent communication and interpersonal skills
  • Be hardworking with a strong work ethic
  • Be reliable with excellent time keeping

What will you be doing:

  • Working as part of a team to install equipment across UK sites
  • Be prepared for considerable time off site and working away
  • The remainder of your time will be back at site documenting and creating reports from the work carried out off site
  • You will also have the chance to take part in various training courses together with your Safety Passport training.

Highly advantageous:

A Mechanical/electrical engineering qualification or similar
16th or 17th Edition

Previous experience as a field technician

Benefits:

Competitive salary + additional day rate when working away
25 days holidays + Stats
Pension payable of 5% contributory after 3 months

Anne Braithwaite Job Enquiry Form

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Senior Process Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for an experienced Process Engineer to join their team as a Senior Process Engineer, which will be based in Sheffield. For this role, you will be working within the process engineering team working with technology managers to design, build and commission their systems. You will also be required to support company safety, quality and regulatory approval functions. You will be reporting directly to the Lead Process Engineer

The successful candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary.

What will you be doing?

• You will be responsible for the design of process plant that meets customer specifications taking into consideration technical and economic feasibility. All within very tight time constraints
• Developing process design documents such as PFD’s, Process Calculations and P+ID’s
• Responsible for the correct specification of process plant equipment and identifying reliable suppliers. Generation of process plant bill of materials including equipment, valve and instrument lists
• Assisting the process design safety studies such as HAZID, HAZOP, LOPA and Action response reports
• Developing company technical literature including writing operational and maintenance manuals, acceptance testing procedures and risk assessments, maintenance procedures and risk assessments and compiling supplier information for technical files.
• Develop plant compliance documentation such as flammable gas safety reports, pressure safety cases, general and specific risk assessments and specialist compliance reports.
• Assisting group technology transfer with such tasks as commissioning test procedures, mechanical design reviews and control design reviews.
• Develop plant operation and control philosophies including process descriptions, control logic drawings, shutdown strategy, alarm lists and loop check sheets.
• Develop company technology by designing internal test apparatus and writing test apparatus operating procedures and risk assessments.

What are we looking for?

• Degree qualified Engineer (preferably Chemical or Mechanical)
• Chemical Engineering experience is desirable
• Organisational and reporting skills
• Analytical and problem solving skills

Advantages

• Knowledge of compressed gases, pressure systems and Pressure Equipment Directives as well as other relevant legislation applicable to the UK, Europe and the USA
• Knowledge of ATEX Directive and other legislation related to explosive atmospheres
• Familiarity with process control via PLC systems
• Familiarity with Safety Integrated Systems and SIL calculations

Benefits include

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats. and many other benefits

Anne Braithwaite Job Enquiry Form

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Junior Process Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking for a graduate Junior Process Engineer to join their team based in Sheffield. For this role, you will be working within the process engineering team working with technology managers to design, build and commission their systems. You will also be required to support company safety, quality and regulatory approval functions. You will be reporting directly to the Lead Process Engineer

The successful candidate will be driven, pragmatic and able to work without supervision but be able to seek support and advice when necessary.

What will you be doing?

• You will be assisting in the design of process plant that meets customer specifications taking into consideration technical and economic feasibility. Working within very tight time constraints
• Assist with developing process design documents such as PFD’s, Process Calculations and P+ID’s
• Assisting with the correct specification of process plant equipment and identifying reliable suppliers.
• Assisting with the process design safety studies such as HAZID, HAZOP, LOPA and Action response reports
• Helping the team to develop company technical literature including operational and maintenance manuals, acceptance testing procedures and risk assessments, maintenance procedures and compiling supplier information for technical files.
• Assisting group technology transfer with such tasks as commissioning test procedures, mechanical design reviews and control design reviews.
• Help to develop plant operation and control philosophies including process descriptions, control logic drawings, shutdown strategy, alarm lists and loop check sheets.

What are we looking for?

• Degree qualified Engineer (preferably Chemical or Mechanical)
• Organisational and reporting skills
• Analytical and problem solving skills

Advantageous but not essential

• Knowledge of compressed gases, pressure systems and Pressure Equipment Directives as well as other relevant legislation applicable to the UK, Europe and the USA
• Knowledge of ATEX Directive and other legislation related to explosive atmospheres
• Familiarity with process control via PLC systems

Benefits

Competitive salary
Pension payable of 5% contributory after 3 months
25 days holiday plus stats. and many other benefits

Anne Braithwaite Job Enquiry Form

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Junior Project Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Our client is looking to recruit a graduate Project Engineer with some experience in industry to join their team based in Sheffield working alongside their Project Engineer / Installations Coordination team.

Job role and responsibilities

You will be assisting with and supporting on the coordination of the delivery, installation and commissioning across the UK. You will be liaising with the production, and engineering teams as well as specialist contractors and suppliers. You will also be required to support company safety, quality and regulatory approval functions.

This is very much a hands-on role and our client will offer the necessary training in their technology to enable you to take this approach.

What will you be doing?

Whilst on site, the successful candidate will be assisting and supporting on the following:
• Assisting with coordination of sub-contractors and suppliers
• Assisting with installation, commissioning and testing of our clients products
• Assist with the overseeing of the integration of control and safety systems
• Interacting with customers
• Ensuring site safety is being adhered to

The ideal candidate will be driven and able to work without supervision but be able to seek support and advice when necessary.

What are we looking for?
• Degree qualified Engineer (Mechanical, Electrical) with engineering skills
• Some work experience as a project engineer following graduation
• Familiarity with the installation and commissioning of process plant or industrial equipment
• Working knowledge of technical documents and drawings including P&IDs, electrical diagrams and control logic flow diagrams
. Good organisational and reporting skills
• Practical, analytical and logical problem solving skills
• A team player that is good with people

Advantages

It would be highly advantageous if you have some working knowledge of automated PLC Process Control Systems, knowledge of compressed gases, pressure systems and Pressure Equipment Directives, ATEX Directives and the explosive atmospheres

Competitive salary + additional rates when working away.
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

Anne Braithwaite Job Enquiry Form

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Quality Inspector

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client, a busy expanding manufacturing company is looking for a Quality Inspector to join their team based in Sheffield.

The role will involve:-

• Simple visual and physical checks of materials and parts at goods in, this can sometimes be very high volumes and therefore repetitive.

• More intricate measuring of manufactured parts against specifications and drawings, recording results and any issues raised.

• Final inspection of machined parts, some manual finishing (deburring) required.

• The ability to read and interpret technical drawings.

• Competent with the use of Vernier callipers, micrometres and various measuring techniques.

The ideal candidate will be computer literate in the use of Microsoft Excel (Word would be highly advantageous)

Anne Braithwaite Job Enquiry Form

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Quality Inspector

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this temporary position

Our client, a busy expanding manufacturing company is looking for a Quality Inspector to join their team based in Sheffield on a temporary basis for 2 months and then on an ongoing basis depending on work levels.

The role will involve:-
• Simple visual and physical checks of materials and parts at goods in, sometimes high volume and repetitive.
• More intricate measuring of manufactured parts against specifications and drawings, recording results and any issues raised.
• Final inspection of machined parts, some manual finishing (deburring) required.
• The ability to read and interpret technical drawings.
• Competent with the use of Vernier callipers, micrometres and various measuring techniques.
• Computer literate in the use of Microsoft Excel (Word would be advantageous)

Anne Braithwaite Job Enquiry Form

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Structural Engineer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is now looking for a Structural Engineer to join their team based in Sheffield. The role will involve preparation of structural designs specifications and reports, working alongside construction, project engineers and installation and commissioning teams.

Investigation: You will be involved in the investigation and survey of build sites to determine the suitability for the requirements of the upcoming project.

Design: You will deal primarily in the design of structures – calculating the loads and stresses the construction will have to safely withstand. You will be able to factor in the different qualities and strengths delivered by a range of building materials, and understand how to incorporate support structures and foundations.

Communication: You will co-ordinate and consult with other members of the projects team, including engineers, architects and landscape architects.

You will be proactive and able to work without supervision but be able to seek support and advice when necessary.

The Candidate:
– You will be degree qualified in Structural Engineering
– Previous experience working as a Structural Engineer
– Be familiar working alongside installation and commissioning project engineering teams
– Experience working on technical documents and drawings to include the use of SolidWorks and CAD
– Experience creating method statements and risk assessments together with knowledge of permit to work schemes
– Excellent organisational and reporting skills
– Practical, analytical and logical problem solving skills

The following experience would be advantageous but not necessary:
– Knowledge of compressed gases, pressure systems and Pressure Equipment Directives
– Knowledge of ATEX Directive, hazardous areas/explosive atmospheres
– Knowledge of Safety Integrated Systems

Competitive salary
Pension payable of 5% contributory after 3 months.
25 days holiday plus stats.

Anne Braithwaite Job Enquiry Form

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CNC Miller

Andy File Associates Limited are working on behalf of their client as a recruitment agency on this permanent position.

Our client based near Rotherham is looking for an experienced CNC Miller to join their existing team of highly skilled operators. Their expanded premises have enabled them to build on their leading customer service base and they now offer precision machining skills to a wider client base including many blue chip organisations. Working across a range of batch sizes and difficult materials they also specialise in high volume production of precision small parts, so to be successful in your application you must have varied small batch complex production experience.

The ideal candidate will be a very experienced setter with the ability to programme and operate a Decco, 3-axis, CNC vertical machining centre for varied, small batch complex precision manufacture in a broad range of materials including Brass, Steel, Stainless Steel and Duplex.

It is essential you have direct experience of setting, programming and operating and you must have varied small batch complex production experience. Experience on Hurco and Brother machines would be an advantage, other relevant experience considered.

You will be joining a flexible team working a normal 2 shift pattern
7 to 3.30, 2.30 to10.30, nights as and when required 10 – 8 (only 4 shifts per week paid 39 hours).

There is also the opportunity for mid-week and weekend overtime, an additional performance/productivity and quality bonus scheme operated at 6% applied to gross wages (inc overtime).

22 days holiday + stats, Stakeholder Pension Scheme

Experience of CNC turning would also be beneficial.

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Solutions Architect

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Responsibilities:

  • Assist sales team with customer interactions providing technical support and knowledge to maximize all opportunities and deliver best-fit solutions to the customer
  • Regularly review endpoint reporting and identify opportunities for Account Management team to deliver proactive advice to the customer base
  • Work with New Business team, Account Management team and the customer to produce 3 year technology plans and assist with regular review to ensure our plans are relevant and up to date at all times
  • Gather in-depth qualification and requirements for all solutions to allow a smooth proposal production and delivery process
  • Ability to produce high level technical proposals ensuring these are fit for client purpose, provide the best solution and are delivered in a timely manner
  • Present technical proposals and advice in layman’s terms demonstrating the value led proposition of intended solution/service, normally at C-Level meetings

Skills

  • Have a sound understanding of the services and solutions that can be offered to potential client
  • A high level of technical knowledge to provide the right advice to customers and hold appropriate technical discussions with fellow IT professionals
  • Excellent interpersonal and communication skills
  • Ability to juggle a diverse and demanding workload
  • Good attention to detail
  • A natural interest in all things tech with the desire to expand knowledge through self-led and formal training.

 Self Development

  • Continue to learn both formally and informally as well as keeping a focus on personal self development
  • Live and rave about our values

 

Daniel Owen's Job Enquiry Form

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Project Support (Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

An exciting opportunity within the events industry has arisen for a Technical Project Support, you will support the day to day planning and delivery of events. The role is a hands on position with the expectation of working on-site and with a flexible approach to working hours across the week according to the events schedule. As a key member, the primary goal is to ensure that all the needs of the client are clearly understood and planned effectively with the client experience at its core and that service delivery consistently exceeds the customers’ expectations.

Job Role
• To liaise with subcontractors/partners, ensuring they maintain their content within the web-site. Internally liaise with internal services; ensuring that the site is up to date and all current services are available. You will be the primary point of contact for technical queries from exhibitors within the web-shop. This role will also manage the upload and updating of exhibitor information within the site ensuring it acts as a reliable source of current information.
• Maintain up to date database of rates, prices and product ranges for all agreed service partners.
• Support the Technical Project Manager(s) with the event pre-planning and delivery, and manage and operate a portfolio of event services for events of various size and complexity.
• Support and coordinate the on-site service centre, liaising between the event management team and client to secure location of the service centre. Coordinate the resources required to support the service centre, organising and manage all required IT support resources and services as needed etc.
• Manage invoicing process so that all charges are invoiced accurately and ensuring all required documentation is completed.

Kelly Blunt Job Enquiry Form

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IT Engineer (Managed Services)

Andy File Associates Limited is working on behalf of their client as a Recruitment Agency with regards these permanent vacancies

Our client is looking for 4 IT engineers to provide effective, efficient onsite IT maintenance and support to managed service clients.  The roles are field based in the following locations:

Leeds/Sheffield/Doncaster/Hull

Job Specification

  • Logging, updating and resolving client issues whilst onsite
  • Communicating extensively with the onsite contact regarding your day to day role
  • Relaying any feedback from all clients regarding their support experience to the office
  • supporting and maintaining the client domain using windows server (2012) and workstations, MS Office, 365, MS SQL, SIMS, Sage and other vendor specific software
  • You will be responsible for the update schedule in all clients environments
  • You will manage the onsite AV solution and the backup regime, onsite and cloud located

Essential Skills

  • Good communication skills in written/verbal English
  • Good people skills
  • Good problem solving skills
  • Experience of 1st line support of workstation/server environments
  • Good fault recognition of both software and hardware
  • Knowledge of domains, AD, WDS, AV integration

Desirable Skills

  • Hyper-V
  • VMWare
  • Firewall software, SIMS/FMS

Other

  • Driving license required
  • Enhanced DBS to be undertaken

Benefits

Hours of work:  8.30 a.m – 5.00 p.m (some flexibility required)

Holidays: 24 + 8 stats

Pension

Training – After induction, candidate will be able to select their own career path through the MS Virtual Academy

Daniel Owen's Job Enquiry Form

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Business Development Manager – Benelux

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider are looking to recruit a Business Development Manager/Account Manager Benelux region. The role offers an excellent basic salary €60-65,000 + Bonus, €6,000 Car Allowance together with full benefits package.

Key Responsibilities:

  • Contribute to revenue growth and market share increase in Holland & Belgium
  • Assist in recruiting and managing Channel partner base to ensure robust coverage for each country, making sure that the partners are suitably educated and motivated to sell the clients functionality and systems.
  • To strive to operate in line with our clients values and ways of working at all times.
  • Monthly, Quarterly & Annual maximisation of revenue opportunities detailed in a strategic pipeline across the complete client product portfolio.
  • Achieve budgeted revenue targets in excess of €4m
  • The role will involve travel across the designated region.
  • Deliver sales development objectives including GTM initiatives, contracts & campaigns

Experience:

Experience of channel management and account development across Benelux
Demonstrate the ability to maintain price and margin levels through negotiation, excellent partner management and market understanding.
This role will also involve recruitment of a new direct partner and direct management and development of key Dealers & SI’s

Education & Qualifications:

Demonstrable business development & sales experience, ideally in education or technology sectors. Program / Project management skills, and the ability to maintain focus on multiple projects in a dynamic and challenging international environment. Independent, creative and have passion for sales.
Excellent written and spoken English, Dutch & French

Location:

This role will be based in Holland

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Bilingual Technical Customer Service Support

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider are looking to recruit a Technical Customer Support Representative (multilingual) where you will be providing 1st and 2nd line telephone and e-mail technical support to a customer base (mainly education sector in Europe, Middle East, Africa and Asia-Pacific.) supporting their bespoke software and hardware.

It is essential you have excellent English and Italian or German written and verbal skills.  Additional languages are advantageous: Spanish, Portuguese, French, Dutch.

You will be working together with the customer on any problems that arise in order to bring about a speedy resolution to their enquiries. You will be responsible for deciding how best to resolve a customer query, and in turn which queries need to be escalated.

Attention to detail is paramount in this role as you will be maintaining a detailed history on the Call Management System of all issues reported to customer support. You will be carrying out the translation of relevant documentation for customer use and be involved in the development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.
You will work towards and the achievement of set targets in agreed KPI’s

To be successful in this role the ideal candidate will ideally have a NVQ or equivalent in Customer Care, Language qualification together with:
– Good working knowledge of computer terminology and operating systems
– Previous help desk experience
– Excellent time management and organisational skills, excellent communication skills and customer care skills
– Previous knowledge of project work is highly advantageous

Hours of work are either: 7.30am to 3.30pm or 8.30am to 4.30pm Monday to Friday

Excellent benefits package including – 26 days holiday + Bank Holidays and 1 day off on your Birthday

 

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Senior Salesforce Developer

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. They have headquarters in Blackburn, Lancashire, England and in the U.S. in Atlanta, Georgia.

Key Responsibilities:

Leading the Salesforce development team from a technical and best practice perspective supporting the development team from a managerial and training aspect. Working as part of an experienced and skilled IS team focusing on internal business applications developed on the Salesforce.com platform, supporting the business in day to day activity, developing new functionality and systems.
Responsible for the building and maintaining of the development team on a day to day basis
To train and support developers on the Salesforce platform.
Introduce and maintain sustainable methodologies for development and support within the SF platform.
Development and support of off platform systems.
To communicate effectively within the development team to ensure successful code development and release.
To contribute to the successful completion of the growing number of Salesforce-related projects.
Working closely with end users to identify and understand requirements in order to effectively produce required functionality.
To provide day-to-day support to users and re-sellers on the use of the system and software packages created in-house, optimising and refactoring existing code investigating and fix defects and other issues.
Ensure all coding is above standard and fully tested before releasing to users.

Experience:

Excellent grasp of Salesforce across the board
Highly motivated development orientated background.
Ability to understand wider business goals and objectives.
Excellent problem solving capabilities that can be applied to real situations.
Excellent communication with the business.

Education & Qualifications:

Degree level (equivalent) or higher in programming or computer science related subject.
You will have come from a technical background.

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Account Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this contract vacancy.Our client an international packaging company is looking to recruit a Consumer Packaged Goods Account Manager to manage existing clients based in Europe, Middle East and Africa. As it is an international account you will be managing, languages would be advantageous.This is initially a 3 month contract with a view to extending this for the right person. The ideal candidate will have flexo print process terminology experience and a knowledge of print tools.Utilising the computerised Management Information system you will process orders, write briefs and liaise with printers so attention to detail is paramount as is excellent communication skills and the ability to liaise at all levels.This role will report into the Client Services Manager and is an exciting opportunity to join this international organisation within the packaging industry.

Hours of work are 8.00 – 4.30 with 1 hour for lunch

 

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Post Room Operations Supervisor

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

As a result of my client’s positioning and recent expansion in their Property Law Centre they are now looking to recruit a Document Management Supervisor for their busy in-house mail room.

The role primarily involves day to day supervision and management of a team of around 15 members of staff supported on a day-day basis by 3 senior team members across 3 key sections within the Document Management team.  In turn, the Document Management Supervisor reports into the Shared Services Manager.  It is essential you have previous supervisory/management experience of a team within a busy mail room facility.

The team has been well established for a number of years and utilise scanning technology to capture documents electronically at arrival and these documents in turn are passed through to the case management systems.  You must have strong technical and operational knowledge and experience of using scanning equipment.

Additionally, there is a section which looks after all of the outbound printing and posting requirements and a further section that administer work on behalf of the Finance & Accounting teams (primarily inbound scanning of documents and audits).

The role is full time, 37.5 hours per week Monday-Friday and usual hours of work would be 7:30 – 4pm

The ideal candidate will have a strong technical and operational knowledge of post room and scan systems. The salary range for the role is £18,000 – £22,000 and includes 22 days holiday (plus statutory Bank Holidays).

Company incentives include access to the cycle-to-work scheme, season ticket loans, pension scheme (contributory with additional employer contributions) & the opportunity to buy shares via the Sharesave scheme .

Holidays increase by 1 day per year for each full year served as at February 1st to a maximum of 28 days.

Successful candidate will undergo the following checks:
CCJ & DBS

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Sales Admin Support (Exhibitions/Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment  Agency with regards this permanent vacancy. An exciting opportunity has arisen to join the world of Exhibitions & Events, providing  administrative support across the team.

Job Role

  • To facilitate and support the sales process through the preparation, progressing and management of enquiries, orders, quotations and contracts.
  • Provide telephone and client support for Sales Managers & Executives, building of effective client relationships
  • Prepare and issue contracts/ confirmations for Ancillary Services as well as event contracts for space sales.
  • The role is required to prepare and issue contracts/ confirmations for Ancillary Services as well as event contracts for space sales.
  • Processing card payments for ancillary services in line with data protection and internal policies
  • Overseeing the deployment of events within the calendar to ensure efficient space usage; minimising wasted/ unsaleable opportunities and managing out any potential conflicts in event type/event requirements or cross contamination of event audiences.
  • Working closely with team, company colleagues and customers.

Skills and  Experience

  • Confident/accurate user of databases – able to adapt to new systems quickly
  • Numerate
  • Proficient user of the full Microsoft Office suite (Excel to intermediate/advanced level)
  • Ability to construct reports and analyse data
  • A project management mentality
  • Highly organised individual
  • A technical understanding of event services would be beneficial in this role.
  • A broad interest and understanding of commercial businesses, sales and marketing, and how the industry event and exhibitions industry works.
  • Experience working in a customer service or administration role, including the use of databases is essential.
  • Experience working within a sales environment would be advantageous.

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