Account Manager

Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this permanent position.

Our Client

Our client’s head office is situated in Stockholm and is listed on the OMX Stockholm stock exchange
They employ over 260 people and have offices in Sweden, Denmark, UK, US and Germany
As a Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP), their solutions are sold and supported through a certified network of global partners
Our client has three business areas: Swedish Public Sector, Danish Public Sector and Private Sector
Each business area caters for local requirements with development, support, delivery, account management and commercial management at service for customers

This role is to join the Private Sector team, which is focused on delivering software products and services through a global partner network. This includes Lasernet, which has unrivaled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable. They are a decentralised organisation in which our team members enjoy a large amount of autonomy. They believe this approach nurtures a culture with a personal touch and characterises them a people-to-people company.

Summary

Headquartered in Stockholm, our client is going through a period of tremendous growth and as a result is looking for an Account Manager to join the Customer Success team. You will join the Customer Success Team and be Commercially responsible for a number of client accounts from the point of ’go live’ onward. Accounts are based in DACH, Benelux & the UK and will be comfortable speaking in English. You will work with existing accounts to ensure they are satisfied with our client’s products and services whilst offering supplementary modules and products.

Duties and Responsibilities

Responsible for the commercial success of a set of existing clients
Targeted with recurring revenue growth
Ability to build empathy and relationships with accounts and colleagues
Ability to demonstrate our client’s products (following training) focusing on the end client use
An excellent communicator you will identify opportunities for expansion of use or additional products
Contribution to Customer Success team communications
Support the wider team with Partner led account opportunities

Knowledge, Skills and Experience Essential:

Degree level educated
Some experience of selling software
Comfortable communicating to C-Level personas
Driven by commercial success
Autonomous worker, happy to work remotely & happy to travel within Europe
Enthusiasm, passion, self-motivation and Team player

Desirable:

Knowledge of Dynamics 365 or other ERPs

Location

The ability to work at the offices in Nottingham NG7
The option to work from home once up and running, attending also the office when needed

Benefits

Hours – 37.5

Work from Anywhere Policy
Company Pension
Health Cash Plan
25 Days Holiday (plus Bank Holidays)
Regular Company Social Events
On-Site Parking

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Commercial Administrator

Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temporary vacancy.

Summary of Main Duties and Responsibilities:

• Providing administration support for the sales and production control team
• Complete sales contract reviews on orders
• Inputting sales data on the CRM System and the Sales Enquiry System
• Keeping filing system up to date
• Administer export compliance documentation
• Enquire from suppliers the price and availability of material
• Raise material purchase orders and expedite material when required
• Issuing works orders to production
• General office duties – faxing, photocopying, dealing with post
• Providing administration cover for other departments as required
• Other duties as reasonably requested by Management

Essential:

Working knowledge of all office equipment
Attention to detail
Telephone communication skills
Customer service awareness
Pro-active approach
Possess organisational and planning skills
Inputting data skills
Ability to work under own initiative and as part of a team

Desirable:

Basic knowledge of metals and engineering environment
Working knowledge of Office packages (Word, Excel, Power point)

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Business Development Manager (Exhibitions & Events)

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is well established within the Exhibitions & Events industry, they design and build award-winning custom-built exhibition stands throughout the UK & Worldwide.

Due to continuing success our client require a Business Development Manager whose responsibilities will include,

The role:

Sourcing of new potential sales leads from cold calling through to delivery of brief document
Responsible for various sales reporting procedures
Manage extensive client database and everything else involved in the creation of new sales leads
Show marketing at large international exhibitions all over the world forms an important part of this exciting opportunity

The candidate:

The role is very much sales driven and an essential part of that will be to cold-call on prospective new companies both internationally and in the UK, and looking for other ways to develop new business opportunities. You must have a high level of entrepreneurial flair and enjoy the challenge of new business and the big win, be self-motivated, organized, self-disciplined, and have strong interpersonal and communication skills to present to clients face-to-face and to build effective relationships at all levels.

If you have worked within the Exhibition & Events Industry, have Business Development/Sales experience and are looking for a new exciting opportunity contact Kelly to discuss further 0203 589 3449.

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