Happy Birthday to us! June sees us celebrate 15 years of Andy File Associates and once again we’d like to take the opportunity to say a big thank you to all our clients, candidates and suppliers who have helped us over the years, without the support offered by people like you, we’d not be where we are today.
We continued our growth plan this month with more visits to some great events, including the Sheffield Business expo held in the Montgomery Hall Theatre in Wath-upon- Dearn. It was great to see some familiar faces there along with new connections and as always, it’s a great day that’s run by Island networking.
Feature Job:
Account Manager – Doncaster.
The Account Manager will be responsible for managing client relationships, ensuring client satisfaction, and identifying opportunities for business growth within existing accounts and new business. The ideal candidate will have a strong understanding of IT services, excellent communication skills, and a proven track record in account management for an MSP.
Key Responsibilities:
- Serve as the main point of contact for assigned clients, addressing their needs and ensuring their satisfaction with current services.
- Develop and maintain strong, long-term relationships with key stakeholders within client organisations.
- Identify and pursue opportunities to upsell and cross-sell additional services to existing clients.
- Conduct regular check-ins and review meetings with clients to discuss their IT needs and performance.
- Collaborate with the sales team to develop proposals and present new solutions to clients.
- Monitor client accounts to identify and mitigate potential risks.
- Prepare regular reports on account status, including key metrics, client feedback, and service performance.
- Analyse client data to provide insights and recommendations for improving service delivery and client satisfaction.
Experience & requirements:
- Previous experience in account management, within the IT Sector
- Proven track record of managing and growing client accounts.
- Excellent interpersonal and communication skills, with the ability to build strong client relationships.
- Strong problem-solving skills and the ability to handle client issues proactively.
- Customer-centric mindset with a passion for delivering exceptional service.
- Highly organized and able to manage multiple accounts and projects simultaneously.
- Proactive and self-motivated with a drive to achieve and exceed targets.
- A Full UK Driving license is required as some travel will be required in this role
Star Candidate:
Each Month, we’re excited to highlight an exceptional candidate who has caught our attention.
This month, we’re delighted to bring to your attention, an experienced Asset Administrator & Data Analyst looking for a new role in the Sheffield area.
- 4 years’ experience
- Data analytics
- Hardworking, reliable and adaptable
- In-depth experience in administration and data processing
- Team player
- Enjoys a challenge
- Software Development (Full Stack) Level 5
- Mass data input and creating reports
- Bespoke fabrications, raising PO’s
- Supplier liaison
- Working with the Finance department to resolve order queries and investigating warehouse stock queries
If you are interested in knowing more about this candidate, drop us a message!
If you are looking for a new role, submit your CV to info@andyfileassociates.com or call 01709 717841 to arrange a suitable time to register with us.
That wraps up this month’s blog! Stay tuned for more updates, announcements, and highlights in the weeks to come. As always, thank you for being a part of our community!