Training Manager

  • FT Perm
  • Rotherham
  • £23,000-£30,000 USD / Year
  • Salary: £23,000-£30,000

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our Client

Our client is a proven global e-Procurement software as a service marketplace provider since 2006, and creator of the leading procurement publication ‘In-procurement’. With over 800 clients worldwide in over 130 countries utilising the software in part or as a whole and forming the ‘In-tend Community’.

We are currently recruiting for a Training Manager. You will be required to deliver training to international and UK customers of procurement software, whilst maintaining your own training budget.

The client is committed to building a diverse, equitable and inclusive workforce. They believe in creating environments that reflect our diverse communities. They are a culture that values difference, fosters inclusion and promotes collaboration. They open our doors to new perspectives, new voices, and new opportunities. They know that diversity drives innovation, empowers employees, and bolsters social responsibility. They are growing our network of people, programs and resources aimed at moving our company and industry forward.

Role and Responsibilities

  • Travel throughout the UK and Internationally training the suite of software, as well as remotely deliver training, webinars, and demonstrations
  • Undertake customer set up and portal testing, ahead of training delivery
  • Attend and contribute to training meetings, as required
  • Meet defined training objectives as advised to you by the Senior Training Manager
  • Update the MCP ticketing database with relevant updates, logging time against tickets and projects accordingly.
  • Monitor and report on customer activities and provide relevant feedback and information, as appropriate
  • Attend the clients own conferences and exhibitions in relation to your job function, within the UK and overseas in person, or online
  • Undertake in-house training to colleagues on system functionality and produce training material and publication content as directed, updating regularly
  • Assist in writing specifications for customer bespoke developments as required, liaising with Sales and Development as appropriate
  • Assist in system testing as directed
  • Undertake project/account management as appropriate in relation to new and existing training requirements, liaising with Sales and the Project Management Team as necessary
  • Any other duties as required

About you!

  • Proven training experience is essential
  • To act diligently and professionally in a customer facing environment
  • Willingness to learn and understand new developments, adding to specifications as required by both staff and customers
  • Experience of delivering presentations to an audience of senior decision makers
  • High level of communication skills, both verbal and written
  • Ability to understand, conceptualise and interpret the requirements of others
  • Degree of personal initiative and responsibility
  • Strong organisational skills with the ability to work to tight deadlines
  • Strong interpersonal skills
  • Ability to work on own initiative and as part of a team
  • Proficiency in a wide variety of IT software

What we can offer

  • Excellent rates of pay of up to £30,000 depending on experience
  • Excellent in-house training
  • Home based – laptop and phone provided
  • Potential to travel worldwide and across the UK
  • Company pension

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