Senior Associate

  • FT Perm
  • Harrow
  • £31,500 USD / Year
  • Salary: £31,500

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.


The role being offered is of a senior associate within the Systems department. The position is sensitive and important in nature. The candidate is expected to have an in-depth knowledge of different applications on different platforms and understanding the inter relationship between them. Day to day dealing with users such as Back-office, Front office, Treasury, Operations, Branch Operations and basic infrastructure support are some of the key functionalities of this role. Project handling is also a very important function of this role.



➢ Support for Finacle Core application

➢ User management of all Finacle applications and other platform as per the requirement of the department

➢ Finacle user training and guidance for day-to-day jobs

➢ Support for Finacle Treasury & Finacle Nostro Reconciliation (FNR)

➢ Escalation and analysis of critical issues

➢ Finacle enhancement/customization projects

➢ General Administration of the Department (Support)

➢ Primary/First level support to the Infra/Networking team within Systems Department

➢ Generating various MIS and other reports using suitable tools and language as per the requirement

➢ Any other job entrusted by the Department Head



➢ Thorough working knowledge of Finacle suite of applications, especially Finacle Core

➢ Experience in supporting Finacle Applications

➢ Experience in Project Management

➢ Basic understanding of infrastructure and networking

➢ Experience in Oracle/RDBMS with ability to understand and execute day to day database queries

➢ Training Users with regards to applications

➢ Willingness to take on new challenges



➢ Person holding this position needs to have ability to listen and understand the issues of the users

➢ Polite and user friendly

➢ Willingness to keep learning new things and providing all necessary support

➢ Understanding the Information Security Policy of the Bank

➢ Prioritize issues for effective and efficient resolution

➢ Needs to show mature understanding of the issues as the holder has access to sensitive information

➢ Ability to resolve issues and give solutions

➢ Conversant with Data protection laws

➢ Ability to work under pressure and meeting the deadlines


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