Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.
JOB ROLE
The role being offered is of a senior associate within the Systems department. The position is sensitive and important in nature. The candidate is expected to have an in-depth knowledge of different applications on different platforms and understanding the inter relationship between them. Day to day dealing with users such as Back-office, Front office, Treasury, Operations, Branch Operations and basic infrastructure support are some of the key functionalities of this role. Project handling is also a very important function of this role.
JOB RESPONSIBILITY
➢ Support for Finacle Core application
➢ User management of all Finacle applications and other platform as per the requirement of the department
➢ Finacle user training and guidance for day-to-day jobs
➢ Support for Finacle Treasury & Finacle Nostro Reconciliation (FNR)
➢ Escalation and analysis of critical issues
➢ Finacle enhancement/customization projects
➢ General Administration of the Department (Support)
➢ Primary/First level support to the Infra/Networking team within Systems Department
➢ Generating various MIS and other reports using suitable tools and language as per the requirement
➢ Any other job entrusted by the Department Head
COMPETENCY
➢ Thorough working knowledge of Finacle suite of applications, especially Finacle Core
➢ Experience in supporting Finacle Applications
➢ Experience in Project Management
➢ Basic understanding of infrastructure and networking
➢ Experience in Oracle/RDBMS with ability to understand and execute day to day database queries
➢ Training Users with regards to applications
➢ Willingness to take on new challenges
PERSON SPECIFICATION
➢ Person holding this position needs to have ability to listen and understand the issues of the users
➢ Polite and user friendly
➢ Willingness to keep learning new things and providing all necessary support
➢ Understanding the Information Security Policy of the Bank
➢ Prioritize issues for effective and efficient resolution
➢ Needs to show mature understanding of the issues as the holder has access to sensitive information
➢ Ability to resolve issues and give solutions
➢ Conversant with Data protection laws
➢ Ability to work under pressure and meeting the deadlines