Andy File Associates Limited are working on behalf of their client as a recruitment agency with regards this permanent vacancy
This is an exciting opportunity for someone to join a rapidly expanding IT company based in Loughborough. The candidate will work in the technical department to provide day to day telephone & onsite support for both internal and external clients. This role is business critical and will be very much hands on.
Skills and Experience
- Excellent IT skills
- Well developed analytical, interpersonal and communication skills with an ability to forge strong relationships with others
- Proven high proficiency of Microsoft platforms, software and applications
- Proven high level ability to provide support with a high level of independent resolution
- Ability to draw on detailed analysis and communicate key points, findings and recommendations in an engaging way using appropriate language and style dependent on audience. Use appropriate data visualisation tools, present data and insight in meaningful ways, which can be understood by a range of audiences
- Knowledge of Always-On, Replication, and Clustering
- Knowledge of backup strategies and data recovery
- Experience with administrating windows based IT networks, router configuration & LAN/WAN technologies
- Any knowledge/experience of Red gate SQL monitoring, SQL database, PowerShell/scripting would be advantageous but not essential
The role will involve travelling to client sites to perform installations as well as performing on site diagnostics. The role also will require the candidate to be on an out of hours rota and will involve occasional weekend and overnight work