Customer Services/Sales Assistant

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

Customer Services/Sales Assistant – Reporting to Sales Director

Location:  Chesterfield

Main Duties

  • Taking customer sales orders via telephone, email or fax and inputting accurately onto Access Accounts software
  • Pricing customer sales orders where appropriate
  • Providing Quotations to customers and following them up
  • Telephoning current customers to generate sales and develop the range of products supplied
  • Telephoning new customers to generate business (Leads to be a combination of self- generated/provided by Sales Director)
  • Generating sales figures/reports via Access Accounts/Microsoft Excel
  • Presenting sales progress reports to Directors
  • General office duties, filing etc

Key Skills

  • Proven track record in telesales with year on year increases in turnover and profitability
  • Good telephone manner
  • Competence in calculating profit margins
  • Self-motivated with an outgoing personality
  • Effective communicator within the sales team
  • Well organised with the ability to prioritise tasks accordingly
  • Driving licence preferred


Salary: DOE

Hours: 36.5 hours per week Monday – Friday. Mon-Thurs 9.45 am – 5.00 pm, Friday 9.45 am – 4.00pm (45 minute lunch)

Holidays: 23 days + 8 statutory



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