Contract Administrator

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position

Our client is a UK energy supplier. They provide simple fixed price energy tariffs for their business customers across England, Scotland and Wales. Their aim is to offer competitive prices and easy to use energy plans. They are committed to providing businesses with the highest level of service and access of information to enable them to benefit from their online energy services.

Their team is bursting with “Energy” and they are looking for the right person to help the company grow.

Roles and Responsibilities:

The successful candidate must be competent working on Microsoft Office. The ideal candidate will build rapport with their partners and have a ‘can-do’ attitude. You will have a sense of urgency, and understand the importance for outstanding service and quality, in line with their company values.

  • Quality checking submitted contracts
  • Uploading new contracts to CRM
  • Credit checking new accounts
  • Setting up customer Direct Debits
  • Dealing with rejected registrations
  • Answering general Partner queries via telephone and email
  • Identify new sales opportunities via change of tenancy requests
  • Contact customers that are due for renewal and arrange new prices to be sent to them
  • Building relationships with clients
  • Giving feedback on office efficiency and suggesting possible improvements
  • Any other administrative tasks as and when required

Skills and Experience

  • Organised
  • Experience in Microsoft Office
  • Attention to detail
  • Team Player
  • Willingness to learn
  • Positive attitude
  • Sense of fun
  • Confident on the phone
  • Strong listening skills
  • Aptitude to progress

Benefits:

  • Full training and induction process
  • Ongoing training and support
  • Pension plan
  • Health Insurance
  • 25 days holiday per year + Bank Holidays – rising to 27 after time served
  • A positive working environment

Desirable Qualifications:

–           G.C.S.E level A-C in Maths, English, Science

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