Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.
Our client is a global education company that improves the quality of education by developing, integrating and implementing innovative 21st century learning environments that motivate students to learn. They have headquarters in Blackburn, Lancashire, England and in the U.S. in Atlanta, Georgia. They are currently looking to recruit a Commercial Services Coordinator (International Export)
You will ideally have previous experience in a Customer Service/Sales Order Processing role in an Export environment and knowledge of CRM & ERP systems. You will be providing reactive account management support and will liaise with the IT department on new initiatives and work closely with the Global Commercial Services Manager identifying continual improvement of current system processes.
Key Responsibilities:
Provide reactive account management support
Implementation of new system initiatives identified by the Global Commercial Services Manager
Identify opportunities to improve current system processes to ensure that efficiencies are maintained within the Commercial Services teams UK & US
Ensure that full training including supporting process documentation is provided to the Commercial Services departments in the UK & US and maintained on their systems
Provide full analytical support for the Commercial Services departments in the UK & US
Identify regions where system integration with external partners will assist in the facilitation of the sales order process
You will ideally have a minimum of 5 GCSE’s including Maths and English
Experience of CRM systems together with Excel and Data Base skills
Fluency in one or more of the following languages as well as English is essential (written and verbal) French, German, Polish, Dutch, Norwegian, Danish, Finnish, Icelandic, Swedish, Italian, Spanish, Portuguese.
Full training will be provided and our client takes great pride in their provision of internal and external coaching, training and development programmes.
Working hours: Monday to Friday 9.00am – 5.00pm
Benefits include: Laptop, mobile ‘phone, 26 days holiday + 1 extra day for your Birthday and Bank Holidays, Pension Scheme, BUPA etc.