Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this permanent position

Assistant Manager – Relationship Officer

Based in either Southall or Hounslow branch, this role reports into the Area Branch Manager

Location: Southall/Hounslow

Salary: up to £35k+ dep. on exp.

Job Role

Deepen and manage relationships with existing customers
Undertake business development / networking activities in order to source and onboard new customers
Increase growth in all focus areas and assist the branch in meeting its sales and service targets

Responsibility

Develop successful relationships with introducers and other relevant market contacts
Responsible for enhancing branch sales through the tenacious identification and pursuit of new business opportunities and by the cross selling of products to existing clients
Responsible for identifying, developing and maintaining banking relationships through personal and client referrals, internal networks and corporate relationships
Identify and pursue opportunities to cross- sell products and services to assist with the achievement of branch targets
Promote and attend branch’s business development events and initiatives
Action new lending requests (buy to let & commercial) and initially analyse credit worthiness
Undertaking Personal Banker duties within the branch as and when required
Responsible for undertaking any other duties as delegated by the Area Branch Manager or so designated senior officer

Competency

Experience in promoting and referring lending products, especially Buy to Let and Commercial Real Estate
Build a good knowledge of all our client’s products and be able to demonstrate the ability to deliver growth against agreed business targets
Ability to successfully network in the community in order to promote our client’s products & services
Proven influencing, negotiating and communication skills
Proven ability to build and maintain strong business relationships and promote understanding and trust
CeMAP or similar mortgage qualification would be advantageous however not essential

Key Interactions/Networks

Works closely with all stakeholders within the branch, retail credit and external stakeholders e.g. solicitors and surveyors
Will be involved in external activities such as customer visits, events, and corporate visits

Person Specification

Innovative – identifies and develops opportunities for business growth and has the ability and drive to make things happen
Customer Servicing and Sales experience with a passion for high achievement is essential
Strives for quality – applies process and discipline towards optimising performance
Banking experience and knowledge of a second language would be an advantage

Benefits

Comprehensive benefits package to include:

Relationship Officer – Banking