Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position
Customer Service Advisor
Starting from: Jan 2023 – asap
Till : temporary ongoing
Purpose of the Role
The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.
Main Responsibilities
• Dealing with customer queries by phone and email
• Maintaining accurate records of customer communications and relevant correspondence
• Building and strengthening relationships with customers and calling pro-actively whether with good or bad news
• Endeavoring to ensure that the relationship with our customers is second to none
• Progressing customer orders to ensure they are delivered on time
• Liaising with other departments to ensure a high level of customer service
Skills & attributes
- Outgoing, positive and friendly personality
- Good administrative and organisational skills
- Excellent telephone skills
- Good problem solving skills
- Team Commitment
- A good level of IT literacy
Hours: 39 hours per week – 8.30am – 5.00 pm Monday to Thursday and 4.00 pm finish on Friday
Starting from: Jan @ 08.30 via Andy File Associates Limited
Reporting to: Customer Service Supervisor and your job title will be Customer Service Advisor
While temping via Andy File Associates your hourly rate will be : £10.48 ph
Location : Darton, Barnsley, S75
Length of contract: Temporary ongoing
Andy File Associates Limited is working as a Recruitment business on behalf of our client with regards this temporary position.
Overview
- Working in a small team, of 6 full – time machinist 1 full -time cutter, and 1 supervisor
- Working with clothing
- Re purposing men’s shirts into ladies tops and men’s jeans into ladies shorts, amongst other things, which means we have issues of fitting pieces together and making a nice looking, wearable garment
- Working with retailers and also independent customers, also having their own shop
Brief duties and responsibilities:-
- Working with a team of machinist and cutters to produce good quality sale able products
- Responsible for keeping areas and machines clean at all times and general housekeeping
- Checking quality of work continuously
- Working to a work plan set out by supervisor to meet critical path requirement
- Ability to lockstitch, overlock, coverseam
- Attach buttonhole and use of a circular hand cutter would be a bonus
- There can be some lifting involved
Advantageous Experience/ Personality fit
- Needs to be a strong person
- A team player willing to change roles and direction as required , offering a varied day
- A good problem solver would also be a bonus
Competencies
- Be the brightest and the best
- Keep things simple
- Have a ‘can do’ attitude
- Be outcome driven
- Be a team player
- Help one another
- Enjoy giving and receiving feedback
- Go the extra mile
- Be commercial
- Add and create value
- Avoid waste
- Take care of the business
- Be committed
- Take ownership
- Share one vision
- Work independently and unsupervised
- Willingness to learn
- Proactive
- Follow instructions
- Troubleshoot basic machine problems
- Take pride in product produced
- Passion for sewing
Reporting to:– Factory Supervisor
We would also be interested in applicants who may not have experience with commercial sewing but have an interest in sewing.
37 hrs per week – Full time temporary to permanent
8-5pm Monday to Thursday, 8-1.30pm Fridays
Location: Barnsley
Competitive hourly rate (DOE)