Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position

Telecommunications Field Engineer

Based between Sheffield Office, Home, Customer sites – as work dictates

Reports to: Senior Engineer, Project Managers and Senior Project Manager

Job Purpose: The Engineer is responsible for all technical and Installation aspects of any given project, and provides the link between the end customer and the PMO Team.

Dimensions: The role does not require any day to day management activities but may require Supervision of site teams and builds, and a direct interface to the end customer. The role requires excellent interpersonal skills and the ability to provide in depth reporting functions into respective Project and Operations Managers.

Duties/Accountabilities:

• Complete Risk Assessments and Health and Safety checks on sites
• Install, configure, commission and where required integrate customer equipment ensuring Company procedures are adhered to at all times
• Works closely with the internal PMO team and Senior Engineers
• Represent the Company whilst working with the customer Network Operations Centres resources to achieve smooth completion of works
• Provides 1^st line problem solving, where possible presenting a solution, where not possible, elevating this to the Senior Engineer, Project Co-ordinator and Project Manager
• Complete Tests as per customers’ requirements and record results using pre-determined mediums, ensuring that standards are achieved
• Complete/update site records as per customers’ requirements
• Provide detailed project updates in line with customer SLA’s
• Interpret design drawings and plans clearly
• Encourage cost effective delivery from onsite teams
• Act as a mentor to more junior engineers

Special Features:

• Must be competent on wide range of networking equipment including but not limited to, Huawei, Nokia, Cisco and Meraki.
• Strong understanding of Telecommunications and Network Infrastructures
• Strong understanding of fixed line works within Telephone exchanges and roadside cabinets
• Field based role with approximately 85% of the time being spent in the field, along with time in ITI Office or Home for Report and Documentation writing
• Out of Hours and weekend work will be involved with the potential of overseas work
• Provide regular updates to PMO Team regarding progress of junior engineers.

Authority:

• If working alone or if senior engineer is not on-site, will act as lead engineer, be the point of contact for all customer queries and responsible for all site issues including Health and Safety of Staff.

Knowledge:

• Knowledge of company Health and Safety systems
• Knowledge of company Quality systems
• Understanding BT’s network, internal and external, Headend/Exchange and external cabinets
• Understanding on a wide range of Networking/RF equipment and tools
• Good understanding of media types, ADSL, Copper, Fibre, Structured cabling
• Good knowledge of Data communications
• Good knowledge of general Telecommunications i.e. SDH, Optical, Wireless – WIFI, WIMAX, LTE, 3G/4G, DAS, Small Cell
• Computer literate and able to use a wide range of software tools including Excel, Word, PowerPoint, Visio
• Must have experience in the role/ and background experience
• Extensive field based experience
• Ability to read and interpret drawings and Product documentation

Problem solving capability:

• Individually seeks solutions to problems, failing this seeks to resolve issues by other means using experience
• Able to provide technical information regarding site design and build
• Ability to update design documents and interpret test results on a number of test devices
• Actively seeks to improve processes and procedures
• Ability to evaluate situations that may arise on the site, and implement a cost effective solution within a limited time frame whilst under pressure
• Ability to understand customer specific requirements and dimensions effectively

Personal Attributes:

• Able to communicate effectively at all levels
• Methodical and logical approach
• Able to maintain harmonious relationships with customers and contractors even during conflicts
• Able to plan personal and working time effectively
• Able to work unsupervised and manage their own time effectively
• Able to maintain harmonious relationships with Customers and contractors even during conflicts
• Able to work as an individual or within the team to provide engineering solutions
• Able to communicate effectively at all levels
• Design, Planning and organisational skills
• Methodical and logical approach

 Benefits

• 25 days holiday plus Bank hols
• Enrolled in Company Pension scheme
• Company Van
• Development opportunity
• Office in Sheffield
• Other standard benefits