IT Engineer (Managed Services)

Andy File Associates Limited is working on behalf of their client as a Recruitment Agency with regards these permanent vacancies

Our client is looking for 4 IT engineers to provide effective, efficient onsite IT maintenance and support to managed service clients.  The roles are field based in the following locations:


Job Specification

  • Logging, updating and resolving client issues whilst onsite
  • Communicating extensively with the onsite contact regarding your day to day role
  • Relaying any feedback from all clients regarding their support experience to the office
  • supporting and maintaining the client domain using windows server (2012) and workstations, MS Office, 365, MS SQL, SIMS, Sage and other vendor specific software
  • You will be responsible for the update schedule in all clients environments
  • You will manage the onsite AV solution and the backup regime, onsite and cloud located

Essential Skills

  • Good communication skills in written/verbal English
  • Good people skills
  • Good problem solving skills
  • Experience of 1st line support of workstation/server environments
  • Good fault recognition of both software and hardware
  • Knowledge of domains, AD, WDS, AV integration

Desirable Skills

  • Hyper-V
  • VMWare
  • Firewall software, SIMS/FMS


  • Driving license required
  • Enhanced DBS to be undertaken


Hours of work:  8.30 a.m – 5.00 p.m (some flexibility required)

Holidays: 24 + 8 stats


Training – After induction, candidate will be able to select their own career path through the MS Virtual Academy

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