Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position
Customer Service Advisor
Starting from: Jan 2023 – asap
Till : temporary ongoing
Purpose of the Role
The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.
Main Responsibilities
• Dealing with customer queries by phone and email
• Maintaining accurate records of customer communications and relevant correspondence
• Building and strengthening relationships with customers and calling pro-actively whether with good or bad news
• Endeavoring to ensure that the relationship with our customers is second to none
• Progressing customer orders to ensure they are delivered on time
• Liaising with other departments to ensure a high level of customer service
Skills & attributes
- Outgoing, positive and friendly personality
- Good administrative and organisational skills
- Excellent telephone skills
- Good problem solving skills
- Team Commitment
- A good level of IT literacy
Hours: 39 hours per week – 8.30am – 5.00 pm Monday to Thursday and 4.00 pm finish on Friday
Starting from: Jan @ 08.30 via Andy File Associates Limited
Reporting to: Customer Service Supervisor and your job title will be Customer Service Advisor
While temping via Andy File Associates your hourly rate will be : £10.48 ph
Location : Darton, Barnsley, S75
Length of contract: Temporary ongoing