Customer Care Agent

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this temp position.

Duties and responsibilities include:

Collect and compile data relative to Customer Care activities
Manage clients and internal KPI’s by logging, deploying and completing defects, whilst maintaining continuous communications with the client and customers at every stage.
Have active involvement in client monthly progress reviews where required (some travel maybe involved)
Ensure all communications activities are documented on system and recorded as required

Our client is going through a rapid period of growth so they are looking for applicants who would be interested in taking on further responsibilities, project work or supervisory work.

Martin Gowland's Job Enquiry Form

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