Order Processing Administrator

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position

Job Purpose

As part of the operations function it is the role of the Order Processing Administrator is to ensure the process of raising a sales order to placing the purchase order onto EXN Vendors and once placed and accepted, forward the relevant documentation onto our partners, with a right first-time philosophy and in a timely manner. Also ensuring all subsequent workload and queries generated, are dealt with to satisfactory outcome.

Accountabilities and Activities

  • Raising sales orders from sales quotes and placing purchase orders onto the EXN Vendor, with a right first-time philosophy and in a timely manner.
  • Ensuring that all licences, support, professional services and training SKUs are receipted in and fulfilled out within required timeframes and all relevant documentation is forwarded to the necessary parties.
  • Resolving any order queries/ issues ensuring minimal delay and impact on our clients.
  • Any other reasonable duties which may be required by management from time to time

Person Specification

Essential:

  • Proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for detail.
  • Able to communicate effectively with both internal & external clients

Desirable:

  • Previous experience in an operations environment.

The ideal candidate will need:

  • To work well under pressure within a team environment and the ability to be able to prioritise with good time management
  • The ability to know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion
  • Willingness to take on colleagues’ tasks when the need arises and to provide cover during periods of absence or peak periods
  • The ability to build and maintain positive working relationships with both internal & external clients

Hours of work 37.5 (flexible working times)

Hybrid working (home and office)

Salary:  £20k plus 10% company bonus

 

Anne Braithwaite Job Enquiry Form

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Network Administrator

Andy File Associates Limited are working on behalf of their client as a recruitment agency with regards this permanent vacancy

This is an exciting opportunity for someone to join a rapidly expanding IT company based in Loughborough. The candidate will work in the technical department to provide day to day telephone & onsite support for both internal and external clients. This role is business critical and will be very much hands on.

 Skills and Experience

  • Excellent IT skills
  • Well developed analytical, interpersonal and communication skills with an ability to forge strong relationships with others
  • Proven high proficiency of Microsoft platforms, software and applications
  • Proven high level ability to provide support with a high level of independent resolution
  • Ability to draw on detailed analysis and communicate key points, findings and recommendations in an engaging way using appropriate language and style dependent on audience. Use appropriate data visualisation tools, present data and insight in meaningful ways, which can be understood by a range of audiences
  • Knowledge of Always-On, Replication, and Clustering
  • Knowledge of backup strategies and data recovery
  • Experience with administrating windows based IT networks, router configuration & LAN/WAN technologies
  • Any knowledge/experience of Red gate SQL monitoring, SQL database, PowerShell/scripting would be advantageous but not essential

The role will involve travelling to client sites to perform installations as well as performing on site diagnostics. The role also will require the candidate to be on an out of hours rota and will involve occasional weekend and overnight work

Debra Foster's Job Enquiry Form

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