Solutions Architect

  • FT Perm
  • North Derbyshire
  • This position has been filled
  • Salary: £35,000 - £40,000 + 25 holidays and Pension

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Responsibilities:

  • Assist sales team with customer interactions providing technical support and knowledge to maximize all opportunities and deliver best-fit solutions to the customer
  • Regularly review endpoint reporting and identify opportunities for Account Management team to deliver proactive advice to the customer base
  • Work with New Business team, Account Management team and the customer to produce 3 year technology plans and assist with regular review to ensure our plans are relevant and up to date at all times
  • Gather in-depth qualification and requirements for all solutions to allow a smooth proposal production and delivery process
  • Ability to produce high level technical proposals ensuring these are fit for client purpose, provide the best solution and are delivered in a timely manner
  • Present technical proposals and advice in layman’s terms demonstrating the value led proposition of intended solution/service, normally at C-Level meetings

Skills

  • Have a sound understanding of the services and solutions that can be offered to potential client
  • A high level of technical knowledge to provide the right advice to customers and hold appropriate technical discussions with fellow IT professionals
  • Excellent interpersonal and communication skills
  • Ability to juggle a diverse and demanding workload
  • Good attention to detail
  • A natural interest in all things tech with the desire to expand knowledge through self-led and formal training.

 Self Development

  • Continue to learn both formally and informally as well as keeping a focus on personal self development
  • Live and rave about our values

 

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Tagged as: Customer Service, Pre-sales, Technical Knowledge