Technical Manager

Andy File Associates are working as a Recruitment Business on behalf of our client with regards this permanent position.

Our client is a well know name within their industry both nationally and internationally and they are looking for a Technical Manager to work within Product Management at their Wakefield site.

MAIN PURPOSE OF THE ROLE:
To Work with the Head of Product Management on the continued improvement of the performance and reliability of existing products as well as development of new products in line with the product roadmap.

As Technical Manager you will also take a lead role in the development of new products in the wider market inline with the Strategic Plan for the Business Unit.

KEY TASKS:
To lead the day to day activities of the Wakefield Product Management team compromising:
Development Engineers, CAD Engineers and Laboratory Technician.
To be responsible for the appraisal and development of team members in line with Company guidelines.
To maintain individual development plans for all direct reports.

You will liaise regularly with Procurement, Operations, Quality and other teams based in Wakefield to ensure that development of existing and new products fits with the strategies of other departments.

You will also take responsibility for testing competitor products and for summarising the performance of those products to the Sales teams as well as working with Marketing to deliver product training to sales and other teams on new and existing products.

KNOWLEDGE AND EXPERIENCE:
Degree qualified in an engineering discipline
Ability to demonstrate successful delivery of projects with challenging targets
Excellent track record of experience in managing and driving a technical team
Good working knowledge of building and water regulations and of stainless steel welding,
Knowledge of LVD, PVD, EMF directives would be advantageous

COMPLEXITY & CREATIVITY:
You will have strong technical and engineering acumen as well as the ability to identify key issues and bring a problem-solving approach

JUDGEMENT & DECISIONS:
You will be expected to contribute fully and positively with Senior Management to influence and develop the product roadmap for existing and other new products.

OPERATIONAL RESPONSIBILITY:
In addition to achievement of agreed budgets, you will also be responsible for the training and development of staff.

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Experienced Conveyancer / Lawyer / Fee Earner

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Salary £28,000 – £38,000 dep. on exp. but uncapped earnings

Our client is an award winning specialist conveyancing practice based in Manchester city centre now looking for experienced Residential Conveyancers / Lawyers / Fee Earners to join their rapidly expanding team.

This is an ideal opportunity for experienced Conveyancers, Fee Earners, Licensed Conveyancers who have run their own caseload utilising computerised case management systems. You will be supported by a Legal Assistant and have the ability to handle a variety of transactions including Leasehold, Freehold, New Build, Registered and Unregistered title.

Your salary will be enhanced with an attractive and achievable bonus scheme where the sky’s the limit as every exchange counts towards more (uncapped) bonus.

You will also be supported through major life events, so our client offers competitive maternity & paternity, flexible working and leave policies, and you will have free access to market leading health and wellbeing services and websites.

You will also have access to an award winning discounts scheme, including typical savings on estate agency fees of £2,000, 80% off tenant admin fees, 45% off conveyancing costs, free mortgage advice & much more.

Our client values it’s employees and promotes a positive work life balance, whether this be working from home when required, providing wellness areas and walks, social events and if you enjoy table tennis, there are well equipped break out rooms.

Key Result Areas

* Accountable for due diligence, all dealings with other lawyers and other legal aspects on residential property transactions up to and including exchange of contracts, including complex transactions if experienced.

* Assess risk on every transaction and utilising skills and experience, delivers pragmatic decision making and legal advice to the customer and business partners.

* Responsible for the quality of legal advice given on every residential property transaction dealt with

* Communicate and ensure implementation of company policies and procedures, plans and principles.

* Ensure that all activities and tasks required to be performed are undertaken promptly and proactively, prioritising where appropriate and supporting others to do likewise.

* Provide day-to-day coaching and mentoring for Associates and/or Legal Administrators.

* Assess own development opportunities and identify development areas to improve performance.

* Work to build solid relationships with referrers to enable the transaction to be dealt with proactively and in unison with them.

Our client prides itself on high levels of customer service delivery in order to help their customers dreams come true; this is achieved through excellent in-house training and places great emphasis on continuous career development for all employees. So if you are experienced in running your own residential conveyancing caseload and are looking for an exciting career move with genuine development and progression opportunities, please apply now.

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Bilingual Customer Service Support – French Speaking

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client is looking to recruit a Customer Support Helpdesk Advisor (multilingual) where you will be providing telephone and e-mail technical support for one of their prestigious client accounts (mainly in Europe).

It is essential you have excellent fluent verbal and written language skills in English and French. You will be working together with the customer on any problems that arise in order to bring about a speedy resolution to their enquiries. You will be responsible for deciding how best to resolve a customer query, and in turn which queries need to be escalated.

Attention to detail is paramount in this role as you will be maintaining a detailed history on the Call Management System of all issues reported to customer support.
You will work towards and the achievement of call handling objectives and agreed KPI’s

To be successful in this role the ideal candidate will ideally have:
– Previous experience in customer care and if possible in a helpdesk or customer contact environment.
Language qualification or native speaking together with:
– Previous help desk experience
– Excellent time management and organisational skills, excellent communication skills and customer care skills

Hours of work are 8 hours per day 5 days over 7  – 37.5 hours per week between 6am and 8pm.

Benefits include 25 days holiday

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Experienced Remortgage Conveyancer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client, a multi-award winning specialist and the UK’s leading provider of conveyancing services, are looking for Experienced Remortgage Conveyancers to join their team based in Manchester City Centre.  Our client is very flexible so if you are highly experienced as a remortgage conveyancer and based elsewhere in the UK they would be willing to look at a homeworking scheme.

The Role

You will be able to demonstrate legal knowledge and technical skills developed within a current or recent Remortgage Case Handler/Conveyancer role.  Having been responsible for managing a portfolio of remortgage cases from inception to completion, or have developed your technical skills to allow processing and advising on complex conveyancing issues, such as Transfers of Equity, Deeds of Postponement and Leasehold matters.
You will work to and achieve deadlines within a busy office environment and aiming to achieve service excellence.

Responsiblities include:

– Chase lender redemption statements and funds
– Proactively chase third parties, including lenders and brokers, for signed documents
– Send costs and requesting redemption statements
– Complete initial care calls and follow up contact calls
– Working to and maintaining Service Level Agreements
– Deal with remortgages, Transfers of Equity, Deeds of Postponement, Leasehold matters

Legal qualifications are an advantage but not essential since our client is committed to supporting career development and training.

The Person

The ideal candidate will be a self-starter with the ability to continuously deliver excellent client service, whilst motivating and developing others and will be a true role model in every sense.

– A natural self -starter with the ability to be flexible and empathetic to deliver client needs
– Ability to prioritise and adapt to meet client and business needs
– Excellent problem-solving and research skills
– Excellent verbal and numerical skills
– Flexible and able to independently judge potential situations, identify and take alternative courses of action without  putting the client or business at risk
– Excellent interpersonal and communication skills

You will have a desire for continuous personal and professional development as our client offers unrivalled development and progression opportunities and this is a great role in which to start your transactional conveyancing career.  You will also have the chance to move up into supervisory and managerial positions so you can truly develop a career with our client.

Comprehensive Benefits include:

– Competitive salary and Bonus scheme
– 25 Days holiday + stats
– Life Assurance
– Group Income Protection
– Private Medical Insurance
– Childcare vouchers

Hours of work are on a rota basis, Mon-Fri: 8am-4pm, 9am-5pm, 10am-6pm.

So if you are looking for a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion, please apply now!

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Property Lawyer Private Conveyancing

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is a specialist conveyancing practice now seeking a Property Lawyer to join their team in Beaconsfield.  The ideal candidate will have a professional qualification as a Solicitor, Licensed Conveyancer or FCILEx with Current Practising Certificate or Licence (without conditions) or have several years experience in managing a Residential Conveyancing caseload.

My client is passionate about property and pride themselves on providing a service that is personal, responsible and straightforward.

The Role

You will own and manage the legal aspects of the residential Conveyancing process, subject to appropriate supervision.

Objectives:

·To act on behalf of residential conveyancing customers delivering an excellent legal service to the highest level of customer satisfaction

·To build confidence and trust in their introducers and business partners in the service delivered to their joint customer

·To be responsible for all aspects of residential property transactions including due diligence, legal advice, decision making, dealings with other lawyers and lenders

·To adhere to the highest standards of service, implementing company policies and procedures

·To work with legal assistants and support functions to serve the customer’s needs effectively and efficiently

Examples of what you will be doing:

  • Accountable for the due diligence, all dealings with other lawyers and all legal aspects in residential property transactions

·Accountable for customer satisfaction, quality of communication, delivering pragmatic decisions and legal advice, ensuring customers have confidence in the service provided

·Responsible for building good working relationships with introducers and business partners

  • Implements company policies and procedures, plans and principles
  • Accountable for delegation to and supervision of tasks to Legal Assistant/s

Examples of how you will do your job:

  • Responsible – you will put the customer at the heart of their products and services; demonstrating a strong sense of ethics in ‘doing the right thing’
  • Straightforward – your communication uses everyday language that takes the complex and makes it easier and relevant for customers, clients and colleagues, to understand
  • Passionate and relentless – you’ll achieve yours, colleagues, and the businesses ambitions, in a multitude of ways and overcoming setbacks along the way. You will inspire your peers and colleagues to do the same, keeping them focused and enthused, and celebrating successes as they arrive
  • Personal and authentic – you will create your own personal brand, being approachable to customers and colleagues alike, with a strong sense of humility
  • Infectious Energy –the way you go about carrying out your role, with passion, energy, and determination to make a difference will deliver successful results. The little bit of difference that you make to clients each day will bring a massive difference to the whole business

Experience you have that will set you up for success:

  • Professional Qualification as a Solicitor, Licensed Conveyancer or FCILEx with Current Practising Certificate or Licence (without conditions) or solid career history in managing a Residential Conveyancing caseload
  • Good technical knowledge of relevant legal areas including AML
  • Experience of handling own caseload comprising all complexities of residential conveyancing with minimal supervision
  • Excellent customer service skills including communication; decision making and interviewing and advising
  • Team working skills, collaborating effectively with others
  • A Desire to make a difference and to be an Ambassador for the service!

Other helpful things to know:

  • This role reports to the Head of Conveyancing Legal Hub and has one direct reporting line of a Legal Assistant
  • The successful candidate will undergo and need to pass a basic CCJ and DBS check

If you have the necessary qualifications and your values match those of our client;  if you are passionate about property and want to make a difference in their business, then please apply now!

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Sales Support Administrator (Media Sales)

Andy File Associates Limited are working on behalf of their client as a Recruitment  Agency with regards this temporary vacancy.

An exciting opportunity has arisen for a Media Sales Support Administrator to work within the exhibitions industry on a 2 month temporary contract to join their team to provide administrative support to the Media Sales team, specifically assisting with their sales and operations process.

You will also be responsible for ensuring all relevant orders are placed on the internal database accurately and for dealing with all department administration such as booking forms, purchase orders, power point presentations, install schedules, reports and licences.

Responsibilities:

1.    Media Sales Support
2.    Account Management Assistance
3    Sales Administration and Processes
4.    Contract Management
5.    General Administration Tasks

The ideal candidate will have excellent verbal and written communication skills and be confident liaising at all levels. You will be driven, self-motivated and flexible in order to meet the varying demands of a fast paced sales/operational environment. High levels of attention to detail and organisational skills are essential as is the ability to remain patient and calm under pressure.

Skills and Knowledge:

Confident/accurate user of databases, be able to adapt to new systems
Numerate and highly organised
Ability to deliver high levels of service to internal teams
Proficient user of the full Microsoft Office suite (Excel to Int/Adv. level)
Ability to construct reports and analyse data
A project management mentality

Experience:

Experience working in a customer service or administration role is essential
Previous experience of database management is required
Experience working within a sales environment would be advantageous

If this sounds like you and you would like to take on this exciting contract then please apply now!

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Residential Conveyancing Team Leader

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is one of the largest providers of conveyancing in the country and pride themselves on a fast, efficient service without compromising the quality of service or the personal contact that customers still expect when dealing with a quality firm of solicitors. Serving customers across the country they are now seeking a Conveyancing Team Leader to be based in Wakefield

The ideal candidate will have experience as a Licensed Conveyancer, CILEX qualified or a Solicitor and looking for your next step in to team management.  Our client is looking for an experienced senior conveyancer to manage a caseload and a team of 8-10 people in a fast pace environment so you will need to have a strong commitment to achieve individual and team targets and objectives.

You will be working unsupervised and be experienced in dealing with high volume conveyancing transactions from inception to completion including freehold, leasehold, new build, right to buy, shared ownership and unregistered titles.  A proven track record managing a team would be advantageous as will the ability to provide pro-active, consistent and efficient client service and legal advice.

A comprehensive benefits package includes:

  • 27 day’s holiday + Bank holidays
  • Pension scheme
  • Life Assurance, Private Health Insurance
  • Salary Sacrifice schemes – including child care vouchers and car purchase schemes
  • Discounts off high street stores, days out, healthcare and wellbeing
  • Free transport assistance to and from the local train stations
  • Weekly Yoga classes
  • In office perks – free Costa coffee machine, fruit boxes, team building events etc….
  • Bespoke training and development plans
  • Leadership and management programmes
  • Office located close to the M1 & M62
  • Free Parking

So if you are looking for your next exciting career move please apply now.

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Legal Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a Legal Assistant and customer services professional is required by our clients, a specialist conveyancing practice based in Manchester city centre who are renowned for delivering great customer service and turnaround times.

Role:
To work alongside and provide support to a Property Lawyer in order to proactively progress transactions managing inbound telephone calls and associated administration ensuring effective communication and building relationships with all parties.

Responsibilities:
The successful candidate will be required to gain sufficient understanding of the conveyancing process for sale and purchase to be able to discuss and impart information clearly, ensuring that all relevant parties are well informed of plans, progress and decisions.

It is essential you have strong administration skills together with excellent communication skills both verbal and written. Previous inbound telephone customer service experience, preferably within a busy professional services environment is advantageous, as you will be managing calls from a variety of internal and external sources liaising at all levels.

A background in financial services, banking, insurance or estate agency is preferable and experience of computerised case management systems would be advantageous.

Customer focused and IT literate with excellent problem solving skills, the successful candidate will be able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills, ensuring that all activities and tasks are undertaken promptly and proactively.

Please note, the successful candidate will be subject to the following checks:
CCJ and Basic DBS

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Experienced Residential Conveyancer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is a specialist conveyancing practice based in Cardiff City Centre and are seeking experienced Residential Conveyancers to join their expanding Law Centre.

This is an ideal opportunity for those who have experience of running their own caseload utilising computerised case management system technology. You will be supported by a Legal Assistant and be able to handle a variety of technical transactions including Leasehold, Freehold, New Build, Registered and Unregistered title. Experience in Auction, Repossession, Land & New Build or high net worth Private Client transactions would be advantageous and you would then have the opportunity to join one of their specialist teams and benefit from a limited file count and enhanced salary.

This organisation prides itself on high levels of customer service delivery achieved through excellent in-house training and places great emphasis on continuous career development for all employees. They continue to grow as the property market continues to thrive so if you are qualified and experienced in running your own residential conveyancing caseload and are looking for an exciting career move with genuine development and progression opportunities, please apply now.

Successful candidates who accept an offer of employment will be subject to the following checks:

CCJ and DBS

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Sales Manager

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client, one of the UK’s largest metals and plastics stockholders based in Leeds is seeking a dynamic Sales Manager to lead and inspire a team of sales and account managers.
This role offers an excellent salary £25k-35k depending on experience + Commission and Benefits Package to include 25 days hols.
It will be your responsibility to maximise the return on investment from every sales resource employed.

Key Accountabilities:

Develop, organise, inspire and motivate a competent team.

Ensure the performance of every sales person exceeds the minimum standard.

Achieve the Service Centre’s forecast annual gross profit target.

Continually develop a customer base which contributes an acceptable return on investment.

Control the levels of special stocks within pre-agreed levels.

Continually improve the level of service the sales team provides to every customer.

Ensure the sales team work effectively with the warehouse and accounts/administration functions.

The ideal candidate will be experienced within the industry and have drive and determination, a proven track record of leadership, coaching, mentoring and development skills.  You wll have excellent selling skills, be an effective communicator and have good planning and organising skills.

You will also have the ability to build your knowledge of the company and it’s market share, the market in general, price trends and lead times, core products, the industry and which companies buy what products, financials – ROI, credit terms and stock management together with an awareness of and ensuring you keep ahead of your competition and maximise every sales opportunity.

Excellent salary depending on experience together with Commission and benefits package including 25 days hols.

Hours of work are 37.5 hours: 9.30am – 5.30pm or 8am – 4pm, some flexibility.

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Private Client Solicitor (Wills, Probate & Trusts)

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

My client, a well established firm in Doncaster with an enviable reputation for being approachable and reliable, are currently looking for a Private Client Solicitor to join their busy team to undertake private client work in an expanding department.

You will be comfortable liaising on the ‘phone and face to face with clients in regard to Wills, Trust, Estate Administration, Inheritance Tax, Tax Planning, Succession Planning and Powers of Attorney.
Duties and responsibilities to include:

Drafting a variety of Wills from the basic including legacies, gifts to charities, guardian appointments etc. to the more complex Wills including discretionary trusts, gifts of a personal nature, foreign property, land division etc.

Estate Administration work (Intestacy and Wills), publishing of Section 27 notices, draft of Inheritance Tax Accounts, Oaths, Interim and Final estate accounts and distribution of same.

Probate – Application for a grant of letters of administration, grant of representation etc
Completing IHT 400’s and liaising with HMRC regarding Inheritance Tax.
Drafting Deed of Variations.

Completion and registration of Lasting Powers of Attorney.
Registering Enduring Powers of Attorney.

This role will suit a recently qualified solicitor to work with supervision with a view to personal development (to possibly include other areas of work) or a more experienced applicant with post qualified experience. My client is open to looking at candidates at all levels  whether NQ or PQE.

In return there is an excellent salary on offer depending on experience together with a bonus and genuine prospects and career development in a very forward looking firm.

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IT Engineer (Managed Services)

Andy File Associates Limited is working on behalf of their client as a Recruitment Agency with regards these permanent vacancies

Our client is looking for 4 IT engineers to provide effective, efficient onsite IT maintenance and support to managed service clients.  The roles are field based in the following locations:

Leeds/Sheffield/Doncaster/Hull

Job Specification

  • Logging, updating and resolving client issues whilst onsite
  • Communicating extensively with the onsite contact regarding your day to day role
  • Relaying any feedback from all clients regarding their support experience to the office
  • supporting and maintaining the client domain using windows server (2012) and workstations, MS Office, 365, MS SQL, SIMS, Sage and other vendor specific software
  • You will be responsible for the update schedule in all clients environments
  • You will manage the onsite AV solution and the backup regime, onsite and cloud located

Essential Skills

  • Good communication skills in written/verbal English
  • Good people skills
  • Good problem solving skills
  • Experience of 1st line support of workstation/server environments
  • Good fault recognition of both software and hardware
  • Knowledge of domains, AD, WDS, AV integration

Desirable Skills

  • Hyper-V
  • VMWare
  • Firewall software, SIMS/FMS

Other

  • Driving license required
  • Enhanced DBS to be undertaken

Benefits

Hours of work:  8.30 a.m – 5.00 p.m (some flexibility required)

Holidays: 24 + 8 stats

Pension

Training – After induction, candidate will be able to select their own career path through the MS Virtual Academy

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Legal Assistant/Paralegal

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Bridgend, Mid Glamorgan a Legal Assistant is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times.  Some knowledge or experience in transactional residential conveyancing is essential for this role, whether that is running your own caseload or assisting/supporting with running a caseload. The ideal candidate will be professional, driven, a strong communicator and be able to picks things up with ease, someone with a business mind in terms of understanding what service needs to be delivered to the clients. The ability to work as part of a large team and as a pair alongside and supporting a qualified lawyer is essential.

Role:

Under the supervision of, and working in partnership with your allocated Property Lawyer, you will be assisting in the management of their caseload of mixed sale and purchase residential property transactions.
To work with your aligned lawyer to maximise exchanges within your Legal Team.
To proactively progress transactions managing inbound and outbound telephone calls and building enhanced relationships with your clients in order to deliver a service of excellence whilst maximising profitability of the company.

Responsibilities
To thoroughly understand the conveyancing process and be able to (but not limited to):
– Along with your aligned lawyer, be the main point of contact for all communication
from clients and other lawyers directly related to the transaction, verbally and through email
– Pro-actively progress transactions by identifying what/who needs to be chased and undertaking this chasing i.e documentation, funds etc.
– Pro-actively keep your clients updated
– Chase exchanges and arrange and negotiate completion dates
– With supervision, draft letters to clients/ other parties to the transaction and deal with basic sale enquiries
– Resolve file escalations to move the transaction forward (with lawyer guidance if
required)
– Assist your lawyer dealing with name discrepancies of clients i.e chase client identification
– Pro-actively keep all parties updated where required
– Accessing third party websites to obtain information as directed by your lawyer i.e FENSA, planning portals, etc.
– Understand and operate the company’s procedures and policies to monitor workflow, avoid fraud and/or negligence and continually improve performance standards.
– Understand, operate and maximise the potential of the company’s conveyancing case management system throughout a conveyancing transaction.
– Work on own initiative to identify tasks which improve the customer service relationship with clients and estate agents to optimise exchanges.
– Support your aligned lawyer in chasing exchanges, by calling third parties involved in the transaction, as directed.
Successful applicants will have a background in, and some experience of, transactional conveyancing.

Successful candidates will undergo the following checks:
CCJ and Basic DBS

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Residential Conveyancer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is a specialist award winning conveyancing practice based in Bridgend and they are urgently seeking a Property Lawyer/Licensed Conveyancer to join their successful team due to increased instructions and expansion.
This is an exciting opportunity working in a busy friendly team environment where you will benefit from ongoing coaching and development sharing best practice. The ideal candidate will have previous file carrying experience and be able to take on and manage their own caseload providing a comprehensive and quality conveyancing service proactively progressing transactions by building enhanced relationships with all parties in order to deliver a service of excellence.

You will need to thoroughly understand the conveyancing process and be able to:

o Issue sale contracts.
o Draft replies to additional enquiries or requisitions.
o Investigate titles and raise the relevant additional enquiries or requisitions.
o Interpret and advise on search results
o Draft and negotiate contract clauses to suit particular circumstances.
o Deal with clients, estate agents and other lawyers confidently giving advice and negotiate solutions to problems.
o Undertake exchanges of contracts.
o Deal with all conditions in a mortgage offer.

You will manage and prioritise your own caseload of conveyancing transactions; be able to work on your own initiative and be proactive in identifying tasks which will improve the customer service delivery and optimise exchanges ensuring all parties are kept updated throughout the process.

Successful candidates will undergo the following checks

CCJ & DBS

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Resolution Lawyer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is a specialist conveyancing practice based in Manchester city centre and are now seeking a Resolution Lawyer to join their busy Law Centre.

This is an ideal opportunity for an experienced and qualified Residential Conveyancing Resolution Lawyer or Solicitor/Property Lawyer looking to take the next step in their career (this role does not carry a caseload).

As a Resolution Lawyer you will own and resolve the legal aspects of the residential conveyancing process on transactions escalated to you for resolution from on and off shore teams pre and post completion within stated service levels.

You will be responsible for providing objective resolutions to technical queries on ABS matters, assessing risk on every transaction and using skills and experience to deliver pragmatic decision making and legal advice to the customer and business partners in a timely manner.

You will be accountable for the due diligence in all dealings with other lawyers and other legal aspects on complex residential property transactions, you will also be responsible for finding a resolution to any completion day issues, offering support, advice and coaching on escalated problems and acting as the technical referral point for all escalations.

You will ensure that all activities and tasks are undertaken promptly and proactively, prioritising where appropriate and supporting others to do likewise, you will be providing day-to-day coaching and mentoring for Property Lawyers, Associates and other members of the Legal teams, both onshore and offshore

The successful candidate will be highly experienced, adaptable with excellent problem solving and decision making skills, be extremely organised and able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills.  You will have good IT skills with experience of utilising computerised case management systems and be proficient in Microsoft Office.

Please note, the successful candidate will undergo the following checks:
CCJ and DBS

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Legal Skills Trainer – Residential Conveyancing

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Cardiff, our client has an exciting opportunity for an experienced Legal Skills Trainer to join their rapidly expanding Property Law Centre.
This is an exciting opportunity for an experienced Residential Conveyancer with sound technical knowledge and a training background or someone with residential conveyancing experience who is interested in a change of direction (if you have not trained previously).
The ideal candidate will have a dynamic outlook and a Can Do attitude and be keen to develop others and share best practice within residential conveyancing.  You must have a thorough practical knowledge of conveyancing law, practice and terminology.  Training experience and a proficiency in course delivery techniques together with a knowledge of case management systems are advantageous as is experience of e-learning.

Job Purpose

To design, deliver & evaluate practical legal skills, soft skills, case management systems training and to support the continuous development of the team in the Property Law Centre.

Key Result Areas

•    To identify training needs across the Centre as required, and to make the appropriate development recommendations.
•     To design, prepare or update legal training modules, which can be delivered by the training team to meet the business needs.
•    To deliver the appropriate level of training using relevant delivery methods across all levels of the organisation to an agreed timetable.
•    To evaluate the training carried out to ensure continuous improvement has been achieved and business benefit delivered, by reflecting any changes into subsequent training sessions.
•    To consolidate formal training sessions with alternative learning methods.
•    To input into the Training Plan, and to produce an ongoing implementation and communications plan for the Centre.
•    To coach and support the teams in their “on the job” training, including case management systems training and preparation for external exams.
•    To provide inspirational role modelling.
•    To coach and support other members of the Training Team as required.

The successful candidate will be a confident and credible communicator who writes, speaks and presents information effectively and persuasively.  Training courses will include Welcome Induction, Legal Procedures, Case Management System and updates on New Regulations and Compliance.
A flexible approach in terms of working hours and travel to meet the needs of the business is essential.  The successful candidate will be IT literate and have excellent time-management and organisational skills.

If this sounds like your next exciting career move within residential conveyancing, then please apply now!

Successful candidates will undergo the following checks:

CCJ & DBS

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Legal Assistant

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a Legal Assistant is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times.

Some knowledge or experience in transactional residential conveyancing, is preferable, whether that is running your own caseload or assisting/supporting with running a caseload. If you have worked in a legal firm eg Claims Management or Insurance where you have been responsible for seeing a file through from start to finish is also highly advantageous.

The ideal candidate will be professional, driven, a strong communicator and be able to picks things up with ease, someone with a business mind in terms of understanding what service needs to be delivered to the clients. The ability to work as part of a large team and as a pair alongside and supporting a qualified lawyer is essential.

Role:
Under the supervision of, and working in partnership with your allocated Property Lawyer, you will be assisting in the management of their caseload of mixed sale and purchase residential property transactions.
To work with your aligned lawyer to maximise exchanges within your Legal Team.
To proactively progress transactions managing inbound and outbound telephone calls and building enhanced relationships with your clients in order to deliver a service of excellence whilst maximising profitability of the company.

Responsibilities:
To thoroughly understand the conveyancing process and be able to:
– Along with your aligned lawyer, be the main point of contact for all communication from clients and other lawyers directly related to the transaction, verbally and through email
– Pro-actively progress transactions by identifying what/who needs to be chased and undertaking this chasing i.e documentation, funds etc.
– Pro-actively keep your clients updated
– Chase exchanges and arrange and negotiate completion dates
– With supervision, draft letters to clients/ other parties to the transaction and deal with basic sale enquiries
– Resolve file escalations to move the transaction forward (with lawyer guidance if required)
– Assist your lawyer dealing with name discrepancies of clients i.e chase client identification
– Pro-actively keep all parties updated where required
– Accessing third party websites to obtain information as directed by your lawyer i.e FENSA, planning portals, etc.
– Understand and operate the company’s procedures and policies to monitor workflow, avoid fraud and/or negligence and continually improve performance standards.
– Understand, operate and maximise the potential of the company’s conveyancing case management system throughout a conveyancing transaction.
– Work on own initiative to identify tasks which improve the customer service relationship with clients and estate agents to optimise exchanges.
– Support your aligned lawyer in chasing exchanges, by calling third parties involved in the transaction, as directed.

Successful candidates will undergo and need to pass the following:
CCJ check
DBS check

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Resolution Lawyer

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

My client is a specialist conveyancing practice based in Cardiff city centre and are now seeking a Resolution Lawyer to join their busy Law Centre.

This is an ideal opportunity for an experienced and qualified Residential Conveyancing Resolution Lawyer or Solicitor/Property Lawyer looking to take the next step in their career (this role does not carry a caseload).

As a Resolution Lawyer you will own and resolve the legal aspects of the residential conveyancing process on transactions escalated to you for resolution from on and off shore teams pre and post completion within stated service levels.

You will be responsible for providing objective resolutions to technical queries on ABS matters, assessing risk on every transaction and using skills and experience to deliver pragmatic decision making and legal advice to the customer and business partners in a timely manner.

You will be accountable for the due diligence in all dealings with other lawyers and other legal aspects on complex residential property transactions, you will also be responsible for finding a resolution to any completion day issues, offering support, advice and coaching on escalated problems and acting as the technical referral point for all escalations.

You will ensure that all activities and tasks are undertaken promptly and proactively, prioritising where appropriate and supporting others to do likewise, you will be providing day-to-day coaching and mentoring for Property Lawyers, Associates and other members of the Legal teams, both onshore and offshore

The successful candidate will be highly experienced, adaptable with excellent problem solving and decision making skills, be extremely organised and able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills.  You will have good IT skills with experience of utilising computerised case management systems and be proficient in Microsoft Office.

Please note, the successful candidate will undergo the following checks:
CCJ and DBS

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Part Time Sales

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent part time vacancy.

Our client is a leading name in their industry and has been since being founded in 2007. They are looking for a professional telesales executive to join their already successful team.

Hours: 20 hours a week.
Monday – Friday – 10am – 2pm

Key Responsibilities:

• Able to develop sales from existing leads and develops opportunities,
• Ideally experience of selling products and solutions to a wide range of industries,
• Ensure that new opportunities are created and actively promote products,
• Keep the bespoke CRM system updated,
• Contact existing, potential and lapsed clients from a ready made database,
• Involved with following up on leads and negotiating prices with all customers.
• Data cleansing and gathering
• Sending out literature and brochures

Ideal Candidate:

• Ambitious and self motivated ideally with some experience of selling, able to communicate at all levels of the business from office managers to MD’s,
• Hardworking individual that can work in a team or as an individual,
• Confident professional telephone manner.

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Corporate Insolvency Case Administrator

Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

Our client is one of the largest firms of independent insolvency practitioners in Sheffield working nationwide and are currently seeking a Corporate Case Administrator to join their Corporate Team. Your responsibility will be to administer a caseload of CVL’s, MVL’s and Administrations, ensuring that all statutory responsibilities are fulfilled and the IP’s duties to maximise realisations for the benefit of creditors are upheld.

You must be able to manage your own workload and meet time critical deadlines; utilising your excellent organisational skills. You will have an overall commercial outlook, ensuring that the firm’s reputation and standards are maintained at all times.

You will work closely with Managers, IP’s and other team members to ensure cases progress and close in a timely manner.

The successful candidate will report to the IP/Manager & Assistant Manager and you must demonstrate excellent team spirit and the ability to work as an effective member of the team.

The duties and responsibilities will vary case to case but are likely to include:

– Liaising with directors to gather the relevant information in order to prepare necessary reports
– Communicating with creditors to address any queries
– Preparation of s98 reports, Administrators Proposals and Progress Reports in line with insolvency legislation and best practice
– Managing own workload to ensure statutory deadlines are met whilst ensuring that work is completed with accuracy and to a department standard
– Taking responsibility for ongoing compliance on own portfolio of cases
– Provide support and assistance to other members of the team
– Attending site visits as and when required (car owner/driver advantageous)
– Trading Administrations – financial and day to day operation responsibility
– Developing and maintaining strong working relationships with banks/lawyers/financial institutions

It is essential you have a solid track record of experience of corporate insolvency and a working knowledge of Microsoft products, knowledge and experience of IPS is highly advantageous. You must also be able to demonstrate good report writing skills and be a confident communicator. On-going training will be provided in order to keep the department up to date with changes to legislation.

Bilingual Technical Customer Service Support

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider are looking to recruit a Technical Customer Support Representative (multilingual) where you will be providing 1st and 2nd line telephone and e-mail technical support to a customer base (mainly education sector in Europe, Middle East, Africa and Asia-Pacific.) supporting their bespoke software and hardware.

It is essential you have excellent English and Italian or German written and verbal skills.  Additional languages are advantageous: Spanish, Portuguese, French, Dutch.

You will be working together with the customer on any problems that arise in order to bring about a speedy resolution to their enquiries. You will be responsible for deciding how best to resolve a customer query, and in turn which queries need to be escalated.

Attention to detail is paramount in this role as you will be maintaining a detailed history on the Call Management System of all issues reported to customer support. You will be carrying out the translation of relevant documentation for customer use and be involved in the development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.
You will work towards and the achievement of set targets in agreed KPI’s

To be successful in this role the ideal candidate will ideally have a NVQ or equivalent in Customer Care, Language qualification together with:
– Good working knowledge of computer terminology and operating systems
– Previous help desk experience
– Excellent time management and organisational skills, excellent communication skills and customer care skills
– Previous knowledge of project work is highly advantageous

Hours of work are either: 7.30am to 3.30pm or 8.30am to 4.30pm Monday to Friday

Excellent benefits package including – 26 days holiday + Bank Holidays and 1 day off on your Birthday

 

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Channel Marketing Manager

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Our client a leading education solutions provider is looking to recruit a Channel Marketing Manager to work with the International Marketing and Sales functions.

Key Responsibilities
You will build profitable relationships with reseller and vendor partners in order to execute an on-going programme of marketing activities to support the growth of the business, on time and to budget.
To strive to operate in line with our Values & Ways of Working at all times.
Geographical scope Europe mainly but the team also cover Central Asia, Middle East and Asia Pacific
To collaborate with the sales team to agree effective channel plans which provide added value activities and seek out new opportunities for cross selling
Network with channel partners to proactively seek opportunities to influence channel sales through the creation of value propositions and messaging ensuring competitive advantage is communicated throughout to increase brand exposure and maximise the value from the allocated budget.
Manage key strategic company led events within the international region
Understand how the company’s USP’s and value propositions can be amplified within the channel.
Manage/drive participation in day to day running of partner programmes to ensure buy in and engagement and that promotional initiative and activities provide a good return on investment
Management of the budget, including accurate forecasting and reporting.

Experience:
International Channel marketing experience is eseential
Solid understanding of channel marketing programs and strategies
Good presentation and written abilities together with digital marketing experience
Project Management experience, for the purpose of maintaining partner timelines and milestones
Vibrant and energetic attitude, willingness to perform and get things done
Ability to negotiate mutually beneficial marketing opportunities with potential partner organizations
Ability to operate with a customer focused/partner advocate mindset
Solid analytical skills regarding return on investment and KPIs
Skills in complex problem solving, judgment, critical thinking, creative thinking and decision making.
Experience and ease with external facing communication (both written and verbal)
Strong communication, experience of working within matrix structures

Education & Qualifications:
Marketing degree or equivalent

This role will involve occasional European travel.
Experience in Spanish, Italian or Nordics languages is highly advantageous

 

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New Business Administrator/Advisor

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Based in Manchester, a New Business Legal Advisor is required by our clients, the UK’s largest residential conveyancing business who are renowned for delivering great customer service and turnaround times. This role requires the skill and experience of a customer services professional

Role:
As part of the New Business team you will be proactively progressing client files through the ID checking system which requires excellent communications skills, high levels of attention to detail and the ability to investigate when files are incomplete for whatever reason eg lack of documents, discrepancies in dates etc.

Responsibilities
The successful candidate will be required to gain sufficient understanding of the conveyancing process for sale and purchase when checking client files and carrying out subsequent investigations and checks.

A background in financial services, banking, insurance or estate agency is highly advantageous as is working and adhering to policies and procedures. Experience of computerised case management systems would also be advantageous.
Customer focused and IT literate with excellent problem solving skills, the successful candidate will be able to demonstrate a high level of attention to detail, adopt a structured and integrated approach to his/her work and have excellent time-management skills, ensuring that all activities and tasks are undertaken promptly and proactively.

Please note, the successful candidate will be subject to the following checks:
Employment references for last 5 years, CCJ and Basic DBS

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Sales Administrator

Andy File Associates Limited are working as a Recruitment Agency on behalf of our client with regards this permanent position.

Description

Your role will include assisting and advising customers both over the phone and email. You will need to ensure that all enquiries are dealt with in a reasonable amount of time. Your job will also include offering administrative support to the sales team. You will be responsible for processing orders and ensuring they are processed correctly.

 

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