Link Controller

Andy File Associates Limited are working as a Recruitment Agency with regards this permanent position.

Key Responsibilities:

Management of specified administration and support functions, key to business efficiency and customer satisfaction

Key Tasks:

• Assist with general control room functions as per control room guidelines
• Weekly camera checks
• Control issue and return of all equipment and ensure that all necessary records are maintained
• Control of defective equipment
• Ensure officers on site have replacement equipment when required
• Security officer visit information onto database (KPI) – raise any issues with supervisor
• Client visits from contract manager sheets onto database (KPI’s)
• Driver sheets – check they are done correctly including signing for vehicle and basic checks
• Assist with weekly key check
• Check drivers sheets for mileages and record
• Drivers hours KPI’s
• Check driver sheets to Timegate check calls
• Ensure vehicle keys and fuel cards are maintained
• Add absences to Timegate and raise and ‘repeat offenders’
• Ensure hire cars are added to insurance and removed when returned
• Daily control room checks prior to handover to night team
• Check night shift have adequate stationery
• Prepare site specific reports and KPI’s
• Filing operational paperwork
• Security officer training shifts chase competence forms
• Assist Directors with various projects as required by business needs
• Keeping database of Derby paperwork

Key Job Competencies:

• Customer focus
• Drive and determination
• Information gathering
• Problem solving and judgement
• Interpersonal and communication skills
• Knowledge of business processes
• Good organisational skills and attention to detail

Skills, Knowledge & Experience:

Good educational background with a broad experience of the industry plus knowledge gained through experience

Hours of Work and Pay:

Monday – Friday 10.30 am – 19.00 pm
Saturday & Sunday – 10.00 am – 20.00 pm
4 on 4 off rota

During the week the person will be working within the busy office team and on weekend with our 2 operations managers

 

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