Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity.
Location: Norwich
Pay rate: £23.08 per hour
Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and the wider UK.
With a strong mobile engineering presence, the organisation supports a diverse portfolio of commercial and public-sector estates, helping clients maintain safe, compliant, and fully operational buildings. Its teams provide responsive expertise across a broad range of hard FM requirements, from planned and reactive maintenance through to compliance, remedial works, and urgent breakdown response.
This is an opportunity to join a technically capable and service-focused organisation that places quality, compliance, responsiveness and customer satisfaction at the heart of its operations.
Role Overview
The Maintenance Gas Engineer will provide both planned and reactive gas maintenance across multiple sites and sectors. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and installation works on a wide range of gas systems and associated assets, ensuring compliance with UK legislation and industry standards.
Key Responsibilities
• Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to):
- Commercial and domestic gas boilers
- Heating systems and pipework
- Gas-fired water heaters
- Gas-fired air handling units
- Radiant tube heaters
- Associated controls and safety devices
• Carry out gas safety checks, testing, and certification in line with Gas Safe regulations.
• Fault find and repair gas systems and associated equipment.
• Respond promptly and positively to reactive call requests from the Helpdesk Team.
• Provide on-call service as part of a call-out rota.
• Compile accurate quotations for installation and repair works, including materials and labour requirements.
• Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations.
• Travel to various sites as required to fulfil allocated tasks.
• Follow instructions from Line Manager regarding scope and scheme of works.
• Ensure compliance with Service Level Agreements (SLAs).
• Monitor and update the CAFM system with work progress and completion details.
• Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training.
• Promote sustainable use of materials and recycle where possible.
• Always represent the company in a professional and positive manner to clients and colleagues.
• Undertake any other duties required by the business and within the scope of the role.
Qualifications:
- ACS Commercial Gas qualifications (CCN1, COCN1, CIGA1, CORT1, ICPN1, TPCP1A/1, or equivalent)
- ACS Domestic/Commercial Gas qualifications CCN1 (core safety) - essential, CENWAT1 (boilers) – essential, HTR1 (gas fires) - essential, COCN1 (core commercial) essential or COCDN1 (changeover) – essential, CIGA1 (commercial indirect fired) - desirable, CDGA1 (commercial direct fired) - desirable, TPC1A (pipework testing) or equivalent - desirable.
- Commercial Catering qualifications (COMCAT 1 – 5) desirable (training provided)
- NVQ Level 2/3 in Plumbing & Heating (preferred)
- Current Gas Safe Registration (company-supported)
Experience:
- Proven experience in gas maintenance, servicing, fault finding, and installation across commercial and/or domestic environments.
- Experience with HVAC and associated controls is desirable.
Skills:
- Ability to diagnose and repair a wide range of gas systems safely and efficiently.
- Strong understanding of relevant legislation, codes of practice, and compliance requirements.
- Excellent problem-solving skills and ability to work on own initiative.
- Good communication skills, both written and verbal.
- IT literate (able to use CAFM or similar systems).
Other Requirements:
• Full UK driving licence.
• Flexible and self-motivated approach to work.
• Strong customer focus with a commitment to delivering high standards.
• Willingness to participate in an out-of-hours call-out rota
Key Performance Indicators
• Teamwork & Communication: Provide clear updates to management and remain flexible to accommodate reactive maintenance needs.
• Timely Delivery: Meet deadlines without compromising quality or safety.
• Health & Safety Compliance: Adhere to all gas safety and H&S regulations, engaging with ongoing training and promoting a safe working culture.
• Work Quality & Reporting: Ensure work is carried out to a high standard, with accurate resource logging and certification.