Customer Service Advisor

Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position

Customer Service Advisor

Starting from: Jan 2023 – asap

Till : temporary ongoing

Purpose of the Role

The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.

Main Responsibilities

• Dealing with customer queries by phone and email
• Maintaining accurate records of customer communications and relevant correspondence
• Building and strengthening relationships with customers and calling pro-actively whether with good or   bad news
• Endeavoring to ensure that the relationship with our customers is second to none
• Progressing customer orders to ensure they are delivered on time
• Liaising with other  departments to ensure a high level of customer service

Skills & attributes

  • Outgoing, positive and friendly personality
  • Good administrative and organisational skills
  • Excellent telephone skills
  • Good problem solving skills
  • Team Commitment
  • A good level of IT literacy

Hours: 39 hours per week – 8.30am – 5.00 pm Monday to Thursday and 4.00 pm finish on Friday

Starting from:  Jan @ 08.30 via Andy File Associates Limited
Reporting to: Customer Service Supervisor and your job title will be Customer Service Advisor
While temping via Andy File Associates your hourly rate will be : £10.48 ph

Location : Darton, Barnsley, S75

Length of contract: Temporary ongoing


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